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    Tops Friendly Markets

    3.5 (2 reviews)
    InexpensiveGrocery, Drugstores

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    2 years ago

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    7 years ago

    When you walk in and get all of the things you need they have everything I need and the cashiers are very nice

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    CVS Pharmacy

    CVS Pharmacy

    2.0(8 reviews)
    31.8 mi
    $$

    I was at the cooperstown CVS on a Sunday morning after my husband was bitten repeatedly by hornets…read morefor some claritin. The store was very busy but I needed the clerk to get the medicine for me because it was locked up. I found a clerk come out of the back and said "excuse me" when she snapped herself around and shouted "What" I was so upset and asked her what did she just say? She proceeded to tell me she was all alone and it was busy. Needless to say I will never shop at Cooperstown CVS again

    I have been shopping here since the store was originally on Main Street and have always had a good…read moreexperience until today. I honestly don't know where they are getting their employees. I went through the self checkout and selected "print my receipt". The machine made printing sounds but no paper came out of it. I told the one cashier that the machine was out of paper and all she did was to shrug and walk away. I wasn't sure if I should leave or wait around for assistance, since she wasn't clear in her intentions on helping me. After a moment she came back and said she couldn't find the person in charge of that. I asked her if I could have the receipt emailed to me but never finished the sentence because she cut me off. She assumed I was asking her something else and couldn't be bothered to actually listen. Wow! I am really not used to being treated so rudely by a CVS employee. I guess I took it for granted that living in a small town, I would always be treated with courtesy. Was I wrong. CVS needs to step up their game. Hiring bodies, instead of people with good attitudes who make us feel welcome, isn't a way to run a business. I can always spend my money elsewhere.

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    Service Pharmacy

    Service Pharmacy

    2.8(4 reviews)
    0.2 mi

    They are good at answering your questions. Sometimes its hard to get them on their phone and when…read moresomeone answers they may not be from pharmacy. They are a bit slow at filling prescription's but I always get mine on time. Its a good family owned business and as such may have different rules than the chain pharmacies, just remember that and ask any questions you may have. I enjoy them over Walgreens where I always felt like a number and not a person and then they stopped taking my insurance for a few years. Thankfully there was Service Pharmacy to fall back on and I haven't changed back since.

    I called in to check on my prescriptions and I was told that the date on my prescription label…read morewasn't correct and when I picked it up I had two different dates on two different prescriptions and they claim that I pick them up at the same time as I was trying to get more information a representative name Pete hung up the phone right in my face now if that's customer service and what is this world coming to usually the retail associates or the pharmacy associates are supposed to go out of their way and make sure all questions are answered so the customer understands completely and ends up getting off the phone happily not upset and felt disrespected like a piece of trash and quite frankly I think corporate should definitely reconsider some of their associates because they need to take a couple extra classes on how to be human and how to be friendly and how to deal with customers in a positive way especially when the customer no means has disrespected them has degraded them just simply asking questions about his or hers prescriptions. Quite frankly I don't think that deserves to get smacked with the phone when they hang up on you as you're still talking. I know that there must be a many more customers they have gone through the same exact issue stand up be loud and proud America needs to go back to the roots and how to be respectful to each and every person, just because they have questions doesn't give you the right to be disrespectful and degrade them like they're under you. Simply people are equal, know us Americans need to remember that stop taking your stress of your low Petty job out on your customers, Pete I tell you one of these days you're going to have a rude awakening! There's no reason for that man!

    Tops Friendly Markets - grocery - Updated May 2026

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