Leo was great. Good energy, low pressure. He helped out with a finance issue after the sale as well!read more

I would give zero stars if that were an option. There were no issues with my vehicle when I brought…read moreit in for an oil change. While servicing, the tech rolled down my window and couldn't get it to roll back up. They manually pushed it up and acted like it was no big deal, but while driving it started to fall back down and will not close. They now want to charge me over $600 to fix an issue that they created, and unwilling to offer any discount or consideration. Fiat has a known issue with window regulator and I have already had to have this part replaced on multiple occasions, always at the dealership, to the point where I never roll my window down because this can happen. When I brought the vehicle back to address the window, the person completing intake also mentioned this is a known issue and he would never roll down the window of a fiat. If this is a known issue, why did they roll down the window and then refuse accountability for their actions? I was told due to tight quarters the have to roll down the window to ensure they get it onto the lift with no issues, but this was the passenger window and clearly there are ways around this - have someone watch from the outside. They knew this is an issue and did it anyway. Guess they were looking for a reason to find something to charge for. I had already prepaid for next year's oil changes but will not be returning despite their refusal to refund this as well.

I recommend this business for great customer service. I've been twice now and plan to use them for…read moreall future car issues. They helped me with a Hyundai engine issue and gave me recommendations of how to look into a free replacement which worked. After the purchase of my next car, they performed a pre purchase inspection that made me feel good about the next vehicle I was purchasing. Renee is always so nice on the phone and able to address concerns and fit you in when you have problems. I felt at ease and not at all pressured with any unnecessary you " need this now" tactics that other shops do to scare you on parts/ labor. As a single woman I highly recommend Black Widow!

Glad I found this place. The owner here really knows his cars and gets you in and out of there…read morefeeling better about yourself not having to take the public transportation. Thank you BlackWidow Automotive

Great dealer to work with when finding a quality vehicle and getting it financed!read more

I would not recommend this shop based on repeated bad experiences. Between my car and my daughter's…read morecar, they have caused problems three separate times after working on our vehicles. Each visit resulted in new issues that were not present before the service. We trusted this shop to fix our vehicles and instead left with more repairs needed than when we arrived. At this point, the pattern is too consistent to ignore. Whether it's carelessness, lack of skill, or poor quality control, the outcome has been the same: damaged vehicles and wasted time and money. Steer clear if you value your car and don't want it made worse by the people working on it.

Excellent service Honest…read moreFair Mike was a pleasure to deal with. He was on time and extremely courteous. He also provided good suggestions on what to do with my old license plate and notifying DMV & insurance company.

Easy, efficient, same-day service. Mike was easy to work with, communicated clearly what I needed…read moreto do, and handled everything from start to finish. Could not have been a better process for me.

OK, let's start with First. He's the only one that really made an effort to call me back and set…read morethis up. He called me back. He followed up. He called me again. He made sure everything was OK. Polite kind your business.. Friendly, honest place, he does good work.

Troy is good guy. Reggie the mechanic is my favorite. Good positive vibes..very professionalread more

Thank you to Alex and your crew! You guys are great and easy to do business with. They work on…read morecars, trucks and bikes of all kinds Metric and American. This is a one of a kind honest shop!

Best of the best!! And always honest ! I took my 2013 Anniversary Edition Harley ! They are certify…read moreHarley Mechanics. They ran diagnostics and found the issue !! I am back on the road.

My recent experience at Mercedes Benz of Clearwater was top notch! Jim Hensel was very attentive…read moreand took his time to show me several models I was considering and I was able to test drive each. The buying process was very easy and when I returned to take delivery of my vehicle it was placed outside front and center with a huge bow! It made me feel very special! After the paperwork was signed I was met by Denis who explained all the features inside and even connected my phone to the car. Afterwards Jim took me over to Service and introduced me to one of the Service Advisors and showed me around the waiting area. My car buying experience was seamless and I highly recommend Mercedes Benz of Clearwater!

I drove a demo at the other MB in Tampa - shared my build details and then they never called me…read moreback and didn't seem too invested in me purchasing a car from them. Naaman was my sales consultant at Clearwater and he did a top tier job. I called Clearwater - got connected with Naaman - he took my order and deposit over the phone. He followed up throughout the process, tracked delivery and sent pictures of the car when it arrived. When I came to the dealership to take delivery - I traded in my car, signed paperwork, transferred plates, walked thru the features and out the door in less than 2 hours! All in All - very painless. He also followed up post purchase. I drive an extra 20-30 minutes past the MB @ Tampa to get my car serviced in Clearwater.

Wow! Just wow! Josh gave confidence from the moment I opened my door leaving mykeys in the…read moreignition. I passed Valerie Bell, who has often been our superbly wonderful service rep, on my way in to get a cup of coffee. She was warm and personable and insured that a rather ancient "free oil change/tire rotation" was honored (which had been the reason I came in on ladies day, just in case it COLDN'T be honored, however 'free' was even better! I enjoyed watching the tech work on my Honda fit as though it were his own Automobile and was super pleased that I was in and out of there with my servicing complete and a full report of things to take care of in the near future and the order in which to do those things most economically thanks to Josh. My early morning /evening driving is deteriorating, so I questioned why I would ever think about a 7 AM appointment in the future however today's experience made me realize I will definitely consider how very quick and cheerfully I could start my day AND drive out with my FIT being in shape shape (and Clean!!! with pollen, even though my husband had it washed mid-February I was embarrassed, bringing it in looking so 'tired'. Again reason to think that my hands-on tech did a superb job despite that.

Do not give these people your email address. They will not stop spamming me with ridiculous…read moreemails. I've writen them, blocked them, and used their unsubscribe but the emails still coming. I will not consider them for either a new car or for service in the future, for just this reason.