We were helped by John and got the best service while deciding on which hat to go with. We didn't…read morefeel pushed into a decision at all and were given good advice. Reasonable prices as well! Would totally recommend

hubs and i had a fun time shopping at wild bill's. raymond gave us the western boots 101 and to…read moreadd to the fun, beverages (alcoholic and non-alcoholic) are complimentary. he was patient with us and showed us options that fit what we were looking for. hubs was able to quickly find a pair of boots he liked. everything is on display, there are no back stock so if there are things you like in your size, you're in luck. it seems it's difficult for them to quickly find the original boxes for the boots so he ended up getting a random womens boots box with his purchase for storage. no biggie. the store is split into mens footwear on the left including a custom hat bar, womens footear to the right, and clothing in the middle and back, with some selections for children. wild bills is a great place to start if you're looking to get some western wear as souvies!

One of the best secrets in Bishop Arts. Every King & Queen deserves a Crown. Get yours here!!!…read moreCassie is attentive, customer service oriented, and has some of the most whimsical, cool, and distinctive hats in the Southwest!

Cassie was amazingly helpful and even stayed a bit late to accommodate me with the selection of a…read morehat. She was very knowledgeable and had a wonderful selection of hats to choose from. You can tell she loves what she does and knows how to make them work for you. I am absolutely thrilled with my new hat (and hat box!!) and will make a point to stop here again on my next trip to Dallas.

All i can say is don't deal with this guys, save your money…read moreThey don't call you back , i had a hat done for 300 dollars it was supposed to be hat call the coach like Tom Landrys ( Fedora ) IT WAS NOT AT ALL !!! they are never open

Everything! Easy, friendly, quality hats. Well priced! Good location. Great service! What more can…read moreI say?

Ethan, Brad, and Kirby at McKinney Hat Company were absolutely amazing! From the moment we walked…read morein, they were incredibly friendly and welcoming. Their customer service was truly immaculate. They took the time to help me customize my hat, were patient throughout the process, and made sure every detail was exactly how I wanted it. You can tell they genuinely care about their customers and take pride in what they do. I absolutely love my hat and the whole experience made it even better. If you're looking for great hats and even better service, this is definitely the place to go!

McKinney Hat Company totally gives Kemo Sabe vibes. The weather will remind you, you're in TX not…read moreCO. I stopped in this afternoon on the way to brunch next door. I recently purchased a straw Stetson for summer but wanted another straw option with a wide brim. I chose a Mexican palm Charlie Horse. I love this brand and Lainey's collab with them. The price point on this brand is always very friendly and you can grab several for the price of other hats. Service was exceptional. Very very cute store with such an impressive selection. I love all their hat accessories and jazzed up even a simple straw hat with a couple cute little additions. They do branding, have a ton of bands, ribbons and more. Such a fun stop. Highly recommend! Great shop!

Recently purchased an Evergreen colored felt hat in 10x quality just after start of felt season…read more Got it shaped with a classic Cattlemen crown along with a JB brim. Just like the straw I got, I have been admiring the handywork of the hat shapers there. I took a risk by ordering an unconventional color but the green looks great in different lighting and compliments just about every shirt I wear with it. Depending on the lighting it looks between gray, black, and green. A versatile and good looking hat that I plan on keeping for a while. American Hats for whatever reason tend to run small in felts, so order the next size up that you would wear with the straw. These hats ain't cheap so be prepared to drop quite a bit of money. Consider it an investment well worth the price.

A+ experience and the best quality hat!…read more These guys know what they are doing and will shape you a great hat!

The store closed EARLY! The worker literally locked the door as we was walking towards its, yes it…read morewas 5:53 but the store closes @6:00! It wouldn't be so bad if I was from the area but I am visiting from Kentucky and was ready to buy me a new hat that I can say I bought from Texas! Poor service, he could have at least let us in then told us we was in a time limit! Two thumbs down and 1 star!!

This is the third hat I've purchased from the Stetson outlet in Garland, the selection is not as…read morebig as it used to be because of the pandemic and supply issues but they still have a pretty decent selection I found this one and had them reshape it for me. Now all I need is a gray one