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    Topline Cars

    2.5 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    Mercedes-Benz Of South Orlando - C300

    Mercedes-Benz Of South Orlando

    (262 reviews)

    Millenia

    Took my car in for its annual service and had the pleasure of working with Rafael. He was very kind…read moreand very nice right from the get-go. Walked me through everything that was included in the service. Asked me if there was anything I noticed or any additional concerns that I had and stayed in contact with me throughout the appointment. I really appreciated that the technician working on the car also sends a video to show what they're seeing, what they're noticing, Tire stuff, etc.. The appointment took about two hours to do and I received notification right away when it was complete. Definitely a better experience than the last time that I was in this location. I think one of the challenges I have here is that I find it can be very inconsistent and they seem to turn their service manager's quite frequently.

    Third time bringing the car in for yearly service and I mean the yelp rating speaks volumes!…read more especially for the cost of their product and service call you think They would care. The seat belt had a recall on it but they argued non stop about how it works fine and as you can see Tim and again it does not. Also the scrape plate was not fastened so it now drags on the ground so basically I cannot drive it. This was originally a Canadian vehicle and has recall on it and they said nothing can be done drive it back up to Canada to a dealership there.... Hmmmm lololol seriously I have tried for 5 days calling trying to get a manager to call which has been supposedly escalated 4 times and again I have been on hold for 20 minutes waiting for a customer care representative to pick up. Last year the service manager actually jumped in and then things got done.... But here we are again :(

    Sell Your Auto Fast - The car I purchased

    Sell Your Auto Fast

    (16 reviews)

    South John Young

    I was lied to by these crooks, I was told I could make an even trade for another vehicle so I drove…read morefrom Palm Coast Fl to Orlando Fl just for the guy to get in my car, drive it like a maniac and then tell me he would only give me $1000 for my car which was in better shape and had lower miles than what I was trying to trade for but yet I was told no deal for no reason. Stay away from this place, that's a warning

    I purchased a used 2018 Ford Escape from Sell Your Auto Fast on January 27, 2026. The salesperson,…read moreJose Vazquez, told me the vehicle had a minor coolant issue that had already been repaired by their mechanic and that it was safe to drive. He said it was a small hole in the hose, and it had been replaced. Based on these representations, I purchased the car. Immediately after leaving the lot, the engine overheated and I had to pull over. Jose saw me outside the dealership so he came over, checked under the hood, added coolant, and again assured me the vehicle was safe to drive. Within minutes of getting back on the road, the same issue happened again--this time on the highway. I contacted the dealership and spoke with another employee, Yasir Sye, who initially offered options including a repair, exchange, or return. I clearly stated to Yasir that I wanted to return the vehicle as I no longer trusted it or their repair work. I also messaged Jose telling him what i discussed with Yasir. Based on my call with Yasir, I had the vehicle towed back to the dealership so I could arrange a return and full reimbursement the next day. However, the following day , when I spoke with the manager, Mohammed, he refused to honor what I had been told. He stated that because the vehicle was sold as-is, they would not accept a return or provide repairs. I was also told I needed to remove the vehicle from their lot or I would be charged a storage fee. Since the car was not drivable, it had to be towed, the dealership offered to tow it to me for $200. To avoid their storage fee I paid the money for them to tow it. I had it towed to an independent mechanic who later confirmed that the vehicle had not been properly repaired.  Hoses were not attached, components were left loose, and the radiator cap was nonfunctional. Since the dealership had firmly refused a return, I requested reimbursement for the towing cost and for the dealer fee, which was described as covering maintenance that clearly had not been properly performed. After significant back-and-forth, the dealership agreed to reimburse $850 for these costs. However, when they sent the paperwork to sign, it was not a simple reimbursement. It was a 17-section settlement agreement that included a full release of liability, indemnification, confidentiality, and a non-disparagement clause. I declined to sign because this was not what we agreed to. I was not comfortable giving up my rights or agreeing to terms that would prevent me from speaking about my experience, especially for such a limited reimbursement. The dealer refused to reimburse me anything unless I signed it.    Overall, this was a frustrating and unsafe experience. I cannot recommend this dealership based on how this situation was handled, and I would strongly encourage others to proceed with caution when considering a purchase here. Based on my experience I filed complaints with the Florida Attorney General, FLHSMV and the BBB. If others have similar issues those may be options worth looking into.

    Topline Cars - car_dealers - Updated May 2026

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