Tim is hands down one of the best service professionals I've ever worked with. From the moment he…read morearrived for our installation, it was clear he takes immense pride in his work & genuinely cares about his customers. He didn't rush a single step. Tim was thorough, meticulous and incredibly patient...explaining every detail, double checking everything and making sure the system was not only installed perfectly but tailored to our needs. He went far beyond what was expected, answering questions we didn't even know to ask and making sure we felt completely confident before he left. What really stood out was his attitude. He is/was professional, kind, and genuinely invested in making sure everything was done right. That level of care is rare these days and it made all the difference! Because of Tim, our experience was outstanding! He is a true asset to the company and if you're lucky enough to have Tim as your technician, you're in excellent hands.

We had a great experience. The company was very responsive and helped us get our project done on…read moretime even though we were working on a tight timeline. Tim was very communicative, friendly, and professional. Great to work with!

David was perfect. I did a yelp project estimate and 5-6 vendors came back in 30 min. All of them…read morehad ridiculous pricing. I simply wanted two standard outlets added in the wash room and the master bedroom and I already knew the rate for something so simple. He came back with a fair price and came out two days later and boom all done . He came , he reviewed , he got it done. Thanks David!

I had a few light switch replacement, and David gave me a very reasonable estimate so I went for…read moreit. He came to my place on time, very polite. He even took off his shoes without asking to do so. Took him about 30 mins or so to finish the job and it was professional and fast job. He said he's been an electrician for 15 yrs and I can tell he's not a new and fussy kindda guy. I recommend and will also hire him if any new job comes up!

The guys at the counter are great! My wife can show up for…read morea will call and they are super respectful, unlike another electrical supply house in the area, they turn around quotes in fairly good time and have a very decent inventory

Great service. Everyone helpful and friendly. The shop is 200 meters from my practice and has sent…read moreme new patients to care for including their work force.

San Marino Security Systems installed both an alarm system and a camera system. After a brief,…read moreunpleasant encounter with the other security company P--t, we realized that we needed a security company that would "not just send a sales person " but a company that would do the job. After all, we are talking about home protection, not selling shoes here. The alarm installers showed up on time, introduced themselves, and were very easy to work with. Thank you, Ulysses, Marlin, and Edison. Then we had San Marino replace our old camera system. They did a fantastic job of getting all the cameras to cover the strategic areas. I was impressed! Thank you Dennis, Victor, and Chris. I will soon replace my alarm system and cameras at my business, and recommend San Marino Security Systems to anyone who may be serious about protecting their home with an alarm and camera system. They are the best in the business!

I just had my security system upgraded with new equipment and new technology by San Marino Security…read moreSystems. This company is top notch, both in service and quality of work. Phil (owner) is super knowledgeable and patient, explaining all the functions and different details of the system to my wife and me. The technicians, Dave & Ulysses, were very professional and respectful during the whole installation. They arrived on time, wore shoe covers inside the house, and cleaned up after themselves at the conclusion of the install. They answered all of our questions and finished in a timely manner. Everything with this process was seamless working with SMSS. From administrator Jenny, technicians Dave and Ulysses, to owner Phil, everyone showed why this company has been around for decades and will be around for decades more!

Service was amazing!!! Joey did an amazing job, I love his attention to detail, his communication…read moreand the value. Definitely setting up long term service with him.

I couldn't be happier with the service! Joey, the owner, was incredibly easy to work with from…read morestart to finish. He communicated every step of the process, was friendly, professional, and genuinely kind. His pricing was very fair, and the quality of his work exceeded my expectations. My solar panels look fantastic, and it's great knowing they're operating at their best again. I'm really glad I found Joey and his company. I'll definitely be using him every six months for regular solar panel cleanings. Thanks again, Joey, it was a pleasure working with you!

The solar system was installed successfully and everything is working as advertised…read more Enrique did a good job with the installation and the attic related wiring.

A few years ago, I contacted Imperial Solar for an evaluation. I was impressed with their customer…read moreservice, communication, and reputation, but we were not ready to proceed with installation at that time. A few months ago, we decided to move forward with installing a 13.4 KW solar system. Imperial Solar was fair and transparent during the evaluation, and efficient and detail-oriented throughout the installation. The crew arrived on time and left the area clean. The system was installed professionally and looks excellent. Since our meter change, our bill has decreased by 80%, even during winter. We look forward to seeing our savings in the summer. We are very satisfied with Imperial Solar and highly recommend them to anyone considering a solar installation.

This company installed our solar panels two years ago. We have a steep roof so it was a unique…read morechallenge. When we initially met with Joy she represented that they have experience designing solar for steep roofs and she showed up examples of prior work. During the design, contracting, and installation phases, the company was responsive and easy to work with. However, one year later it became clear that the design was not sufficient to meet our solar needs as Joy and Han represented; not even close, and we are still paying a large electricity bill each month. As such, the economic analysis offered by the company to entice us to move forward with them doesn't pencil out and we might never recover our investment costs. If they had provided the actual solar production, we would not have moved forward with the project. When we contacted the company about this issue in summer 2024, they were very slow to respond and even though they offered to redesign the system, they delayed and delayed and often we had to contact them multiple times before we received a response. Further, they tried to shift some blame to the "trees and unexpected weather conditions." The trees being referenced were there at the time of their bid and appeared in their modeling. The trees are trimmed regularly. The weather has not had any significant deviations. More than a year after we contacted them, they have not yet redesigned the system, nor can they guarantee that the new redesign will cover our solar needs. It is very disappointing that they have not made this right. Hopefully, we can still resolve this issue, but I felt compelled to write this review so others are aware that the anticipated solar production and the economic analysis to convince you to sign may be grossly misleading.

Joy and Hans were great, and super helpful along the way. Our system was beautifully installed, and…read morecustomized to the needs of our property. They helped us sort through lots of options and configurations. Prices were competitive with bigger 'name' companies. We really prefer using local companies, especially with something like solar, where having them nearby is a benefit. I would highly recommend you talk to Altadena Energy & Solar over one of the bigger national companies.