My the good, the bad and the ugly are repeated for each FTC and then below I have given each an…read moreindividual review... jtlyk
The good:
The prices in general! The finds! The HUGE selection! The rewards! Seriously, FTC is probably one of the best chain thrift stores to go to, period. The prices vary and are not all one price fits all, which for me is great! Plus, when they mark items down it's half off. When I shopped at Goodwill it seemed that everything was always so high and there was never any discount on clothing and when I discovered that Goodwill culls all the great stuff before it hits the floor and the great stuff makes it to their website I was turned off. Enter FTC which truly put gems in the mix! This place is AWESOME for work clothes, summer clothes, winter clothes... you name it! If you go, you've gotta do the the rewards program, you give them your phone number and then you collect "points" based on every 10$ you spend, on that Sunday you go and redeem your "points" up to 100$ worth of merchandise. Ex. you have 50% off, you get 50$ off of 100$ and then everything after that goes full price. The selection for plus size clothes is amazing, and although the subsections are not advertised on the ceiling (all you see is where girls, boys, women, men, housewares etc are) there are defined places for everything and most clothes are separated by color. The plus size sections usually span 2-3 looong racks.
The bad:
if you find something without a tag, they won't sell it to you, apparently the pricing team only comes on certain days and they are the only ones who can price something... which is understandable considering their "tags" are stapled scraps of paper with sometimes writing on it that is so confusing it adds to the amount of wait time at the registers because sometimes the cashiers cannot read it. My philosophy on the tag situation is that if it is missing, I still bring it up because then they can let the pricing people know that they skipped something. How else will they know?
The ugly:
the lines, the children! The lines are usually incredibly long and sometimes not even worth it. If you go on a Sunday be prepared for AT LEAST a 5 minute wait but more like a 15 minute wait... you've been warned. The children... oh the children... it seems that parents bring the whole family, which makes sense considering there are no returns accepted, but they let their rugrats loose to wreak havoc on all the other patrons. They even have a protocol to go over the intercom at certain intervals and remind parents in spanish and in english to keep their kids with them and in the carts at all times but that doesn't help. I seem to have turned into the mean old lady who scolds wild children...
Recently one child smashed a glass object in the women's section (I wish I was kidding) and a number of employees passed it up to go get more racks of clothes to put up... what?!
This location seems to be a bit more of a mess than other locations... meaning, the patrons are much more lazy and leave their empty no longer in use carts in front of the dressing rooms, blocking the entrance to the line and seriously it is like a sea of carts and next to impossible for another person to push their cart through if they need it.
