Had a cracked glass replaced by the company whose ad says they Repair, they Replace about 8 years…read moreago. Went in a couple of weeks ago because the glue they used was failing, and my rear glass was close to flying out. I did not expect a warranty repair after that long, but at least stand by your ads and repair it. Gave me a song and dance about glues not matching that years glue? Huh? remove all the old adhesive, and reglue. I asked to have a tech look at it. Sales person up front said $800 or go to a Mom and Pop shop. I love both my mom, and pop. I trusted them to care for me, and my well being, to love me. So I left and drove about two miles from them to Auto Glass Xperts. Mom greeted me at the door with a huge smile. Quickly had a couple of Xperts look at my glass and give me the lowdown. Yes, they can Repair, yes they can replace. Both services together less than the one option at Safelite. I had it repaired so I could go on a trip. I am back, and now I just had the new glass installed. Both still cost less than SL. The nerve of them to use the term "Mom and Pop", in such a derogatory fashion and think customers that choose smaller shops might not get the best service over theirs. AGX proved to be the Mom and Pop we all need. No catchy jingle, just savings that fold neatly in your wallet. You are paying for glass and labor, not commercials the other guys don't stand by anyway. Have great lives, enjoy this rainy weather.

Nobody ever likes being in a situation where they have to replace auto glass, but that's where I…read morefound myself last week, when someone tossed a bottle through my window of my hatch. Despite the hassle and unexpected expense, I had a very positive experience with Auto Glass Xperts from initial contact through the actual home visit and back window replacement. The woman who assisted me during my intake call was polite and professional, despite it being close to closing time. She explained the entire process to me as well as the charges, and assured me someone would come to my home the following afternoon between 1 and 5. I felt the price was reasonable enough that's I didn't bother to shop around for something better and booked my appointment. Brandon showed up at 1pm. He was very professional, courteous, and detailed oriented. He made sure I understood the process and made recommendations on how to deal with any remaining glass that their machines might not be able to vacuum up. He efficiently took care of my window and did a great job. Not only that but there were no surprise charges or anything like that. He also made sure to explain how long Auto Glass Xperts guaranteed their work and how long I should wait before any washing or tinting of my window. I really appreciate Brandon's professionalism and friendliness. It was obvious he took great care in his work and also enjoyed working with customers. I would /highly/ recommend Auto Glass Xperts to anyone requiring their services.

Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

I gave them a chance to make it right but they ignored…read more I messaged them on a Sunday night. I had gotten a chip on a rental that was due back the next afternoon. I explained to them that I need to fix the chip so I don't have to go through a claim process with my credit card, because who wants to really go through claim processes? Nobody. He said no problem we can get this fixed for you in the morning before you return it. He came at 7am and sent me before and after photos. The "after photo" he texted me appeared as if there was no more visible chip so I figured mission accomplished. When I got in the car I was shocked. This was not fixed at all and actually looked worse than before because of the drilling he did. (Photos attached) So now I'm going through the claim process that I was trying to avoid and out hard earned dollars that they refused to refund.

Fred is awesome!! From the first message here asking about pricing, until he showed up as…read morescheduled, it was an easy procedure. He is kind and communicative, and did excellent work. I highly recommend him!

Outstanding service and price. Would definitely recommend over Safelite. Fred was on time and went…read moreover everything so the windshield would set in properly.

Coming back from vacation and the dreaded rock hitting the window occurs. Turned into a nice crack,…read moreso needed a replacement. Got a few quotes and Family Auto Glass was really well priced. All communication was quick and they were able to schedule me really fast. Came over and their service was fantastic! Taylor was super nice, enjoyed talking with him and he does great work. Using a local company is always my first choice, and really glad I did again. If I need a new window again, I know I'll call them.

I couldn't be happier with my experience with Family Auto Glass. From start to finish, they went…read moreabove and beyond. When I first called, Brooke was extremely knowledgeable and helpful. I explained that I wanted to replace the non-functioning third-party glass on my 2019 F250 Crew Cab with OEM glass and that I wanted to be sure my truck would be treated with care--not just another job on a list. She immediately gave me confidence that I'd come to the right place. When Taylor arrived on-site with the new glass, we inspected it together and confirmed it was exactly what I wanted. He got to work quickly, carefully removing the old glass without breaking it. He even found and cleaned up leftover glass pieces from a previous company's work. It was clear he takes great pride in what he does--he treated my truck like it belonged in a showroom, making sure everything was perfect before he left. What really stood out was how personable and genuine Taylor was--he even took a moment to explain the process to our curious two-year-old, who loved watching him work. It's rare to find a company that combines true craftsmanship, attention to detail, and genuine customer care, but Family Auto Glass does exactly that. Highly recommend them to anyone who wants their vehicle handled with respect and expertise.

They showed up at my residence on time and did a great job on my wife's car. They even went above…read moreand beyond and fixed an issue she was having with her rear passenger door. The man and woman were very nice and we hope the very best for them. Also the price was very reasonable. I would have no reservations hiring them in the future. Thanks Freds Auto Glass.

The service was excellent and reasonably priced. The reliable, high-quality service resulted in a…read moresuccessful windshield repair, exceeding my expectations. I will utilize their services again in the future.

Quick and efficient service. Showed up on time. Didn't leave any trash behind. Great communication…read moreand customer service.

I wanted to support a local small business so I hired this company to replace my driver side…read morewindow. Unfortunately the experience had a couple of significant issues that I can't overlook. Wrong Part Ordered: Right out of the gate, no one ever verified which window I needed replaced. The installer showed up with a windshield glass instead of a driver side window, which meant I had to wait an additional two days before work could even begin. A simple phone call or text to confirm the details beforehand would have completely avoided this. Installation Issues: Once the correct glass arrived, the installation didn't go smoothly either. The installer was unable to get the window rolling up and down correctly and ultimately left my door partially unassembled. After doing some research myself I discovered the window wasn't properly aligned with the side track. Once I aligned it myself everything worked perfectly. Bottom Line: The installer did offer a $75 discount which I appreciated, and he seemed genuinely eager to do good work. However at the end of the day I paid $250 for a job I largely had to finish myself. I'd suggest this company invest in more training before taking on jobs independently. I wish them well but cannot recommend at this time.

Everything went well. From a fast quote to high quality service, reasonable (great) price, and…read moregreat service!

I am so glad I called these guys. I called one "company" that gave me a really cheap price. Against…read moremy better judgment I went with them. It was a disaster. I had Otter glass come out and fix everything now my car is back to it's or conditio. Thank you guys so much!

After another Safelite technician (mobile service from a different location) was unable to…read morerecalibrate my camera/safety system post window installation in my 2020 Honda CR-V, the Safelite location at NRH happily welcomed and assisted me with the recalibration. Gary, the tech at NRH Safelite, was very friendly and was able to take on the recalibration process for my vehicle and finished in about 30 minutes. My CR-V safety system has been restored and works as it should, giving me peace of mind on the road. Gary is professional and knows his stuff. If I have another vehicle in need of glass repair or replacement, I will be bringing it to Safelite in NRH!

We traveled from Houston to north Dallas and a large rock shattered our windshield. We needed it…read morefixed to drive home. We went by the store front location. One of the techs was rude at first to his. Like we were bothering him. He was annoyed. We entered the lobby and waited and the manager, Brian Worley, came to assist. He was incredibly professional and helpful and polite and reassuring. I was relieved bc when we first arrived, the tech wasn't like this. The next day, a tech Brandon came to our hotel and replaced our windshield. I was impressed with how confident he was. He fixed the windshield in a timely manner and we were safe and drove back to Houston. Thank you Mr Worley and Brandon.

The staff at Sun Stoppers in Keller, TX were wonderful to work with. From top to bottom it was a…read moreprofessional experience. I got numerous reminders of my upcoming appointment. They were able to get me in at 7:30 AM so that I could avoid missing too much of my workday. I was able to stay and wait which took less than an hour and a half.

This shop is so great! I went in looking for window tint and decal install, and was told they…read morereally only do the window treatment... BUT the owner gladly obliged the decal installation too and I could not be happier! The installer did a great job, the whole shop was professional, timely, and a joy to be around :)

I needed to get a chip repair on my daughters car done. After a few back and forths they met me…read moreabout 20 minutes from my home and had the job finished in under 30 minutes. Super nice Gentlemen! Great work at a great price! HIGHLY RECOMMEND.

I met them at QT, and they took care of replacing/swapping the rear window glass with the used one…read morefrom the LKQ junkyard in Burleson.