Replied quickly. Gave a reasonable estimate and set up a time. Arrived when scheduled and did a…read moregreat job repairing my dryer. I will definitely use them again.

Parts! I hired Fischer Appliance Repair back in mid…read moreSeptember 2025 because my dryer needed new rollers. The technician "owner" came out and told me he had fully replaced them. Today, March 5, 2026, I had a second company come take a look, and they immediately pointed out that the rollers installed Fischer Appliance were used. I paid for a full replacement and was given old parts installed by the sketch owner, complete garbage! Do not trust this business. If you hire him, you'll just end up feeling scammed and disappointed. Save your money and go with an honest company. The reason I didn't bring Fletcher out because he was trying to charge me again doesn't stand behind their work! total thieves run this guy and his son that run this company. Hopefully they get shut down soon. In my other message you put the wrong date I verified it was September not November. This is the message I got from this guy after getting ripped off from him! Claimed he put a pack of rollers in there now all of a sudden it's something different. Paid $200 get "used rollers" put in and then refused to come out without charging a $80 fee to come fix his garbage work! Instead of taking care of the problem, I got a nasty text complete thief he showed me a package of rollers and installed them. I didn't realize they were used garbage rip off thief! Now all of a sudden, he's claiming he did something else. These people must have drug issues or something. What a joke.

Needed appliance service for a Samsung fridge where ice bin locked up and no cubes being made…read more Apparently, a common Samsung problem. The owner, Gabriel, was quick to respond and arrived less than 24 hours later. Very professional. Explained the causes and fixes very well. Seemed to be trying to avoid replacing any (expensive) parts, if it could be avoided. Gabriel and trainee spent about 1.5 hours at house and charged very reasonably. A few hours after they left, ice cubes were again being made, so no parts needed. Very satisfied.

From the owner: At Charles Appliance Repair, we specialize in servicing a wide range of major brand appliances all…read moreover the Horry and Brunswick counties. We know they don’t make appliances like they used anymore so you can trust our technicians to be honest and transparent with every diagnosis to ensure you’re not putting money into something that’s not worth the repair. Our technicians are bilingual proficient for any further explanations.

Ice maker repair. Very good work. I would use them for any appliance repair in the future.read more

I highly recommend this company for your appliance repairs. They were on time, courteous and had a…read morequick response.

Showed up on time and timely for issue cost reasonable. Solved a problem with refrigerator door…read moregasket that two prior repair services failed to do. What's not to like!

Eric came out to repair our Bosch Dishwasher. It was not draining water. Upon his arrival he tested…read morethe unit. So, he decided to trouble shoot by ordering a new pump ($300 repair). He did go on to state that the drain line could be stopped up but couldn't do that because he was not a plumber. The drain line is part of the dishwasher so that was an indication that Eric didn't know what he was doing. He said to call a plumber because a part of the line was bad and he had never seen the part. The plumber thought that was comical because it was a standard line to Disposal adapter that was part of the dishwasher ($10 part). After calling Eric back, Eric was extremely unprofessional and rude because he had been exposed because he didn't know what he was doing. All he wanted to talk about was his 37 years of experience. The problem has been resolved by another company. It was a clogged drain line ($100 service call). Would not recommend these amateurs!

Alex and Oleg two of the most professional gentlemen I have met. Needed repair for a washer repair…read moreand they came in, took their shoes off, even though I said they didn't have to. Very respectful, professional. I would HIGHLY recommend. Very cost effective, they work great and aren't out to nickel and dime. I will be a life long customer. Thank you Alex and Oleg. Called Friday and they came out Saturday. No diagnosis fee

Contracted with Wise Repair on March 28, 2026. Definitely was a bumpy ride. Had concerns with Alex…read moreand his assistant's knowledge of repairing dishwasher. They just listened to it without opening it up & concluded I needed an electric control board. 1st order was wrong part, then delays happened, I had to keep following up. Finally correct part installed April 15. Not sure if I needed a full control board & not sure if part was actually new. Will only know if legitimate after running dishwasher several times. Very polite and nice gentlemen. Did some google comparison, cost was compatible, however, not sure if actually needed a new control board or just needed a wire, machine just over 2 yrs old.

Called and Showed up a little earlier than scheduled. I told him what I thought was wrong and he…read moreagreed after about a 2 min discussion and Quick Look at my dryer without taking anything apart. He said he needed to leave to grab the part and would be back. Over 2 hours later I texted to see if he was coming back. He said he was on the way. About 15 min later he returned, made the repair in about another 15. He told me he went to grab lunch which is why he returned to late. You would think the customer would come first and get the repairs done especially since it was pretty easy rather than making me wait for over two hours for him to return. I guess his time and lunch was more important than my time. Other than that, he seemed to be nice.

The Maytag Bravos washer in our Myrtle Beach House started malfunctioning. I ran the diagnostics…read moreand determined that the error indicated pointed to a part that I didn't feel capable of tackling, even with my appliance service background. I contacted Exceptional Appliance Service and he was able to fit me into his schedule the same day. Providing him with the diagnostics allowed for quick troubleshooting and he had the part on order within minutes. Two days later he was in and out of our house within minutes with the repair professionally completed at a very reasonable cost. I would recommend Exceptional Appliance Service to anyone in the Grand Strand who needs fast, reliable, and professional service at a very fair price.

Wonderful experience! With us going on vacation, and finding a puddle of water in our kitchen,…read moreunder our refrigerator, we needed help right away. Cal & Logan came immediately the next morning and repaired our issue. They provided very responsive service, exceptional customer service and an experienced technician/owner. We will definitely be using them for any future needs, which we hope will not occur.

our seven year old LG fridge freezer failed overnight, and matthews appliance repair were with us…read moreby the afternoon, we cannot thank them enough for their responsive service (and very reasonable call out fee). extremely knowledgeable owner/technician with a no-nonsense approach. would highly recommend for all appliance repair work!

Paradise Appliance Repair came to my house in Murrells Inlet and repaired a Kenmore refrigerator…read morethe techs were very knowledgeable and friendly. Nicole at the office kept me informed about the parts that needed to be ordered and scheduled the techs . Would recommend anyone who needs to have an appliance repaired to call them if I need any more work done I will call them again.

Damien provided exceptional service. We needed refrigerator service quickly over the weekend and he…read morearrived within 2 hours of the call, fixed the issue, and prices were reasonable. He was friendly, courteous, and knowledgeable.

From the owner: Is your appliance acting up? Don’t wait—we offer SAME-DAY appliance repair that’s fast, local, and…read moreaffordable!