DO NOT BUY A HOUSE RENOVATED BY THIS COMPANY!!!!!!!!!!!!!!!!!
My wife and I purchased a home that was remodeled and sold by Top Quality Homes, LLC. Items were repaired poorly resulting in over $3K spent to fix. We closed on the house on 08/27/2014 and moved in on 08/30/2014. Items were required by the city of Brooklyn Center, MN to be completed which the company never did resulting in the cost and labor being dropped on us when we closed on the home, none of which were disclosed by the seller prior to closing, which the seller did not even attend. (sent a representative)
The first weekend in the house, the following repairs were required by HVAC and plumbing professionals as well as repairs made by myself. Repair of gas leak at gas range connection which was installed improperly by the seller. ($60.00 parts) No vent installed for dryer hookup and was not covered by home warranty. A licensed HVAC specialist installed this at a cost of $1,175.00. The furnace had a faulty condensing coil and corroded panels which all had to be replaced at a cost of roughly $1,700.00. Luckily this was covered under our 1 year home warranty but we had to pay $95.00 for the service technician to come out and evaluate the repairs needed.
The seller was also required by the City of Brooklyn Center to remove two 30 ft dead evergreen trees which they neglected to do which resulted in 5 hours of labor to remove them myself as well as the $10.00 for the bow saw. We also had a plumbing leak that had to be replaced which cost $360.00 by a licensed plumber as well as a faulty newly installed bath tub faucet that had to be entirely replaced at a cost of $76.00. Also many of the contractually agreed upon repairs were not completed until two days after closing which is unacceptable.
They had over one month to make the needed repairs which they signed an agreement to but failed to meet the deadline and the work was all done very sloppily. The gas leak could have cost the lives of my wife and I, as well as our pet and two unborn twins due to carbon monoxide poisoning. All in all the total amount of out of pocket repairs (not including those covered by warranty) are in excess of $1,500.00.
In addition, Top Quality Homes is in violation of Brooklyn Center City codes. They did not mow the lawn resulting in the city completing and charging them, trees were not removed, building material waste were dumped in the backyard and not removed, and an HVAC inspection was not completed prior to closing on the house resulting in the $1,700.00 in repairs.
We are seeking a reimbursement of these costs, which are a direct result of the negligence and poor quality of work, and lack of concern for us their customers (us). Top Quality Homes, LLC should be held responsible and liable for their blatant disregard for consumer safety. read more