Great service. The owner is really awesome and fair. The employees were really professional and friendly. Highly recommend Top Notch movers to anyone. read more

The movers that I was given were not careful at all with my expensive furniture, they chipped up all of my dressers, dirt all over my white fabric couch's with footprints on them because they did not wrap it up, and then on top of all of that broke my 3.5k console and offered to pay $60 to compensate. BEWARE DO NOT USE THESE MOVERS. They are not professionals and when they broke my console they refused to compensate properly, did not offer any discount on the move and the movers gave a nasty attitude and refused to sign any document saying they damaged it. Pay the extra money and get a professional mover because this is a shady business and do not stand behind its clients or care. read more

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Tony, Ray, and Dave were excellent. They were on time, friendly, professional, and courteous. Would highly recommend them to all my friends and family. read more

I just had a piano moved to my home. The gentleman that brought it, Tavarus and Dave were very professional and courteous, did an excellent job packing and unpacking. Nice people. Sebastián, the gentleman that took my order was also very helpful and courteous, great company, great employees, great experience. I highly recommend them for all your moving services. Thank you guys read more

This company is that company, the one that fills up the truck and then tries to change the price on you. It took them six hours to move me out of my two bedroom into the truck they quoted me a 3 hour job that was actually 8.Being that I wouldn't give them one extra cent the owner Sebastian. If he is the owner, instructed his movers to unload the truck and leave everything on the sidewalk. They never once mentioned anything about additional time until the truck was full The movers were great, but I had to go out and buy allen wrenches, so they could take apart my beds. Also, they sent two guys for a 3 man job and one of them was his second day. I just want to make a note that the two employees were amazing and embarrassed in the way the company was treating me . Never use Top Notch this company quotes 3 hours for every job Where was Hen S yesterday when Sebastian was having the truck emptied???? Hen s you charged $396 to move a patio wouldn't $550 for a 2 bedroom be off a little bit Hen S you sure apologize a lot on here??? read more

Top Notch Movers - Movers Near Me - Fort Lauderdale, Florida

If you want to work with a moving company who is with you every step of the way, then Top Notch is NOT for you. Our experience was so reprehensible that we are now dealing with an insurance company and a lawyer to explore next steps. The initial impression of the company was stellar. We had a 2-part move where items had to be picked up from our house and a storage unit in FL and then delivered to an apartment and storage unit in PA. We were organized in labeling our contents ("apartment" or "storage") and the packing team, under Tony's leadership, packed the Top Notch truck with great organization and a customer-focused attitude. The delivery was a nightmare. The first stop was to meet the movers at the storage unit. The driver arrived an hour late in a completely different, nasty truck that had been packed, with no lift/ramp and no helpers. We were never told that our move was going to be subcontracted or that our items had been transloaded because the truck broke down or that the driver would arrive alone. The subcontractor appears to have been Lodestone Logistics out of NY. When the driver realized he could not move our furniture and boxes on his own, he left to go pick up helpers from Home Depot. We were enraged to think all our possessions would now be handled by random guys who were not background checked and who were going to be paid under the table. After waiting another hour for the driver to return, we left. All along, there were many phone calls with Top Notch and the sub-contractor to deal with this disaster. While sitting in the car, we even sent an email to owner Hen Segal, who didn't reply for 5 days. In the end, we agreed to meet the driver the next day at 7 am. The next day, we received a text that the jalopy had broken down. When we called, the driver had no access to roadside assistance, so we drove to his hotel and helped the driver jumpstart the truck. Once that ordeal was over, the driver had to go pick up "contract" workers to help with the unloading. Another delay. When the driver finally arrived, we saw that all our meticulously labeled/organized goods were completely jumbled in this crappy truck, and nearly half of our stuff was water damaged because the roof had leaked. After a bunch of intense phone calls between Top Notch and the sub-contractor, it was required that we pay full price for the move or the driver was going to leave with our contentsàransom! Sebastian (an alleged part-owner of Top Notch) told us that after the move, we could discuss a refund. Sebastian verbally indicated that, based on the atrocious experience, they would end up not making any money on the job. We, under duress, agreed to pay the final balance even though we had no reason to believe the company would do anything that was in our best interest since they put us in a situation where Home Depot dudes would handle our life's possessions out of disgusting truck that leaked all over stuff. In the end, the move was completed, but not without tears and arguments. Knowing that the driver and helpers were caught in the misfire, we did still tip them for their hard work. We called the next day. Sebastian informed us they had to wait for the final paperwork before he could discuss the next steps. He also told us that we should take down the poor reviews we had posted to demonstrate that we want to cooperate with them. This felt like extortion, but we succumbed and took down the reviews. We called again in a few days, but Sebastian is not available. We left messages. We called and waited each day. And the next. Twic, we spoke to a customer service person who stated she would have refunded us half of our money to avoid bad reviews. We also spoke to Mar, who stated he would have Sebastian call us. In the end, Sebastian sent a cowardly email stating that "operations" felt they fulfilled their contract and offered us a mere 10% refund. On a $6200 move, that's an insulting $629. We did not accept this offer, and here we are. So many opportunities for Top Notch to demonstrate customer service, but they had zero professionalism to do so. read more

Top Notch Movers - Soaking wet boxes! - Movers Near Me - Fort Lauderdale, Florida

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Recently: "Top Notch Movers Services" Only one word, they were very very bad in shipping our furniture, avoid to work them. They will break your stuffs along with very bad behavior. read more

Top Notch Movers lives up to their name for sure. A friend of mine recommended them and told me they packed everything. I took that to heart, so on moving day I had nothing packed. They did in fact pack everything for me. Mark, Sunni and Jovonne were so personable and kind. I felt like I was hanging out with my friends and packing up my apartment. They truly went that went above and beyond expectations. Upon arriving to my new condo, we found out my couch wouldn't fit in the elevator or stairwell. I was heart broken to say the least. Jackie, at the main office agreed to hold it for me at no charge so I could try to sell it. I'm not sure if this is something they normally do, but I tipped the guys nicely so I think they wanted to extend the kindness back. I was able to sell it in a couple of days and Jackie even met with the buyer and made sure she paid me before she let it go. Back to the actual packing...nothing was broken. I was so surprised as I have a ton of mirrored furniture and glass items. They also kept all my clothes on hangers and they put them in my closet when we arrived. That was a nice touch because I was able to have my work clothes available without searching for them. I do wish they would've labeled all the boxes however. One of the guys had a marker I had provided, so he labeled everything he packed. But the other two didn't, so upon getting everything delivered, I had to open a lot of boxes to know what was inside. So make sure you give everyone a marker and ask them to label things. Regardless, the overall experience wit Top Notch was extremely professional and transcended what I expected from a moving company. I would hire these guys again in a heartbeat. But hopefully I won't have to. One move is enough for a while. Thank you for taking the streets out of moving, Top Notch Movers! read more

DO NOT HIRE THIS MOVER. PLEASE READ and BEWARE before talking to them. I did an extensive amount of research prior to deciding which movers to use and was continually disappointed along the way. This company damaged over $2000 of my furniture and then offered me a $99 claim settelement! Reasons NOT to hire them: -Francine (operations manager) is absolutely nasty. Any time you talk to her on the phone she has an attitude and acts inconvenienced. The fact that she is employed is surprising and concerning. -On departure they scammed me for an additional $200 in fees (moving equipment) even though I had purchased everything they told me to prior to the move. -They damaged over $2000 in furniture (pictures attached). They did not care at all or show any effort to remediate this. They offered me $99. a total joke. -Movers on arrival were reckless and scratched up my new floor. read more

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they broke an antique marble dresser top and lost an irreplaceable antique side table. I'm just sick about the whole experience. read more

Top Notch Movers - Movers Near Me - Fort Lauderdale, Florida

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New management Francine is an asset to Top Not h movers! PRICE FOR LONG DISTANCE MOVE: After reading the "great" reviews, I decided to proceed forward. The price for the 1 bedroom was feasible. I wrapped , labeled and boxed up everything myself with the exception of the furniture. PICKUP: I did a long distance move and after reading the "great" reviews, I decided to proceed forward. The price for the 1 bedroom was feasible. I wrapped , labeled and boxed up everything myself with the exception of the furniture. The movers came smelling like weed and proceeded to wrap up my furniture. I took pictures of my furniture before pick up and upon delivery. DELIVERY PUNCTUATION: I was told I'd get a 48 hrs notice before delivery and that didn't happen, they called the day of and I had to deny the delivery and reschedule for a different day. (Beware as they will charge you for rescheduling, they didn't for me because I argued the 48 hr notice) the reschedule date they were hours late, DELIVERY QUALITY: With the labeled boxes saying "living room" , "bedroom" etc. , they just tossed everything in one room. They also did not put the legs on the sofa which I had to do myself. Upon delivery My sofa and accent chair came with what appeared to be a yellow liquid stain, I thought it was urine. A box was also open with missing items. The missing items were inexpensive so it didn't bother me too much but still. POST DELIVERY: When I called, Charlie (old management who is no longer there) said for me to file a claim. Francine (new management) called me and her customer service was amazing. She apologized and make things right. WOULD I RECOMMEND: yes read more

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Top Notch Movers moved my furniture locally and I highly recommend them. The three guys were so professional and friendly. They made the experience very positive. I thought the pricing was very fair and probably less than most companies. read more

Top Notch Movers - Movers Near Me - Fort Lauderdale, Florida

Everything was delivered (or so I originally thought), and it was a bargain, but the experience was not top notch at all, and in the future I'd just pay more to avoid being treated poorly as if I were just some deadbeat customer looking to get one over on them. The transit took longer than expected (within contract allowance, but much more than the sales person's estimate of likely delivery time). Unsurprisingly, the cost was higher than estimated at pickup and delivery. During delivery, the goods were held and delivery was contingent upon agreeing to higher costs than estimated (that's a nicer way to say it than it felt...) The company threatened to leave with the goods undelivered and charge re-delivery fees and storage if we didn't comply. The office person and coordinator treated me rudely and dismissively. Overall, very underwhelming, and at times disturbing. Update 8/7/2020 After a full review of all received items during this move, there were many damages to items, the delivery address itself sustained damages from the movers, and there were many completely missing items and boxes. Considering this as well as all interactions with the company, including office and moving staff, it was a solid one star experience. read more

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Above and beyond the best movers I have used. Top Not Movers is more then a name it's really how they are and operate. They are fast, but delicate. They operate like the move is a mission and complete that mission stride. If you are looking for honest and effective movers this is the company to use. read more

Top Notch Movers are definitely top notch! They provided a reasonable quote over the phone, called two days prior to our move to confirm and showed up ready to go on the day of the move. Andre and Arthur were extremely professional and hardworking and cared about their work (and our items) and loaded up the truck in no time. The following day Tony and Jeffrey unloaded into our storage unit and again, were very hardworking and professional. The job actually took fewer hours than estimated, and we were refunded the difference. WOW...great company, great move, definitely TOP NOTCH! read more

I made two major mistakes when I had to do my long distance move from MD to FL. The first mistake was using 'Safe Ship Moving' (a moving broker). The second mistake was the company that Safe Ship hired, Top Notch Movers. I had spoken to about 5 different moving companies before Safe Ship gave me a call. I let the sales agent know off the bat that I had one major requirement, I was moving to a city and a tractor trailer could not fit where I was because it was a busy road, and the area was blocked off for construction. I let the sales agent know I needed a 26' box truck, and she ensured me that was no problem and created a binding-estimate that I signed. When Top Notch picked up my items in MD I was told that a tractor trailer was going to be headed to final delivery. I immediately got on the phone to call Safe Ship customer service. It took Safe Ship over 3 days to get back to me. I asked them for the number to the Top Notch dispatcher that was handling the move. Once I got a hold of him (Shaun B.), he insisted to me that a trailer could fit, AND that he never once received any communication from Safe Ship about downsizing to a 26' box truck. I didn't want to argue with him, he was looking at Google Maps and I told him the road he was planning on using was blocked for construction. I also inquired if using the bigger truck will be extra $ because they would most likely have to park further away. He insisted once again that everything would be fine. He let me know the truck should be at my apartment on Monday, but they didn't arrive until Friday. Then the drivers procced to ask me for $350 more because they have to carry my items further. After calling the dispatcher back and telling him that he neglected to tell me of these extra costs when I initially asked, he called his drivers and told them to just leave. Extremely unprofessional company. Don't waste your time, energy, or money. Know your rights, and if this happens to you file with FMCSA so others can be made aware. read more

I have used this company several times in the past few years. They are on time, very communicative and don't price gouge you. Except for a miscommunication about carpet protection that cost me an extra $200, the moving guys -Damon and James - were AMAZING!! Hey Mark!!! GIVE THOSE GUYS A RAISE!!! and white shirts! They sweat their a**es off in those black shirts! read more

I had the most fantastic experience with this company. I scheduled my move for 1pm and at 1pm sharp, I got a call that my movers have arrived. They quoted me what they would take care of and took care of it in the exact amount of time. The three men worked efficiently and effectively. We're very careful with my things and set up my entire place exactly where I needed them to. I have nothing but great things to say about my experience, hire this company, it's worth every single penny! read more

Very courteous and clean. Made sure to every thing was packed correctly so all items would be safe during their journey. They completed a two bedroom apartment move within a timely manner; I was very surprised how fast it was done. Would recommend to anyone moving states or wanting a super easy move. I definitely give them 10/10!! read more

Used Top Notch to move from Miami to Ocala, horrible experience from the beginning to the end. Items stolen, thousands of dollars in damages including a priceless Grand Father Clock, paid for hanger boxes that were never utilized for the intended purposed braking a damaging most of our clothing items , delivery in two different dates instead of one as promised, just a disaster. read more

I was very pleased and that's not easy to do. What I liked: On time Friendly Professional Honest I can now say I have a trustworthy moving company. read more

Absolutely awful moving company. Terrible communication. Ripped our brand new coach in the process and did not deliver the right items. Items missing and items received that did not belong to us. This company was not good to work with at all and also expensive. read more

Top Notch Movers - Ripped coach - Movers Near Me - Fort Lauderdale, Florida

I scheduled my piano to be moved last week for a move date 5 days later. Paid the deposit and then the move was canceled the morning of the move because they said they couldn't move pianos up stairs. Pictures of the stairs were sent from the beginning and this cancellation had a snowball effect on my entire move. Had to pay lots more money to get someone the next morning. read more

Really disappointing. They get two stars because their movers were friendly, at least. To begin with, they "hid the ball" on estimates--moving it up at the last minute (by that time it was too late to switch movers) by more than 10%. They told us that the higher amount would only be charged if the movers needed to take additional time. Well, guess what? The movers didn't need the additional time and they charged anyway. Then they tried to make us sign a document allowing them to charge another $200 if we challenged the charge on our credit card. No surprise that they had that document cooked up already. None of our stuff was broken, but we'd never use them again. UPDATE (2.27.2017): On closer inspection, it turns out that there were some pretty significant dings and scratches to a table and chairs that were moved. We didn't see it initially because the movers (conveniently) put the damaged side up against the wall. We'll post pictures so you can see for yourself. This Yelp review has now generated a response from the movers. At first they were conciliatory, but now they are threatening unspecified "legal action" based on this review. Needless to say, this one won't be taken down. If a company has to threaten to sue its paying customers, maybe something is wrong? read more

Top Notch Movers - Dinged up furniture and a threatened law suit. Have fun hiring Top Notch Movers! - Movers Near Me - Fort Lauderdale, Florida

I found Top Notch Movers on Yelp and was impressed with the comments. They met or exceeded my expectations. It was very easy to line up the move by phone with Joseph. He gave me a good price and I booked the move. Due to construction/renovation delays I had to change my move date. They worked with me. The 3 guys showed up right on time and very efficiently loaded my stuff and disassembled my bed and in a few hours we were in the new place with all my belongings in the proper places. No damage. Courtesy and professionalism. I'm extremely pleased with the entire experience and cost. read more

Should have, would have, could have. Should have went with Pods, would have saved me tons of money and could have saved myself aggravation. Day and time of movers arrival on both ends were not met- both a day later. cost went from 4 k to 7 k to almost 12k. Charged over $200 for boxes for things that I was told didn't need to be in boxes. Charged extra for shrink wrap. Customer service response was always read your contract. So many boxes trashed, not just dented ripped and open. Furniture damaged. Can't wait to go thru all the damaged boxes- didn't have the energy to do it yesterday. Paid extra for a stop at the storage unit but that didn't happen so I had to make 4 trips in my vehicle and load and unload myself. I can't wait to see how the claim process works. And the icing on the cake- money, money, money. The first thing the driver did was want money BEFORE anything is unloaded. Now I get it, take the money BEFORE you see the conditions of your items or even if everything is even there. And the attitude is IFGAF. Oh but the movers said "Sorry for the inconvenience". And yes I lost my mind and what was I told- read the contract. Nice. read more

These movers absolutely loved up to their name, Top Notch!! Mark and Sunny were extremely professional and took care of all my things as if it was their own things! I am extremely happy with my decision to use them and will be referring them to any else I know that need help moving! Rates were very competitive, I highly recommend this company and their amazing workers!! read more

I've moved with Top Notch Movers twice over the last 3 years. To be fair, my first experience with them was probably a 4 star experience which caused me to hire them a second time which turned out to be a major mistake. My last experience was my worst experience with a moving company that I've had to date (if there was a negative star rating I would give one). Items were broken, improperly packaged AND *most importantly* items were stolen during the move (this isn't conjecture, this is 100% fact). Unfortunately I didn't learn about most of it until months later after I was able to inspect our items post-delivery. Here's the full story: I hired TNM to help me load a storage container in FL that I was having shipped to my new place of residence (about 7-8 months later). However, once we received our container, it was CLEAR that certain high value items (computer, luxury items) were stolen during the loading of the container. I contacted the moving company to inform them of the issue - I was initially disappointed in the way that it was handled by Top Notch. There seemed to be no accountability at all on their end, they continued to lean on the fact that the move was "too long ago" for them to take any actions. So, I was forced to report the theft to the police, AND I was forced to file a claim with a 3rd party (MovingClaims.net) which remains unresolved. I've spent hours, days, weeks and months now performing my own investigation into what happened on the day of my move. Luckily I had DETAILED records of our stolen items, including serial numbers of the computer and some unique identifiers/photos/receipts of other items. After reporting the stolen goods to the police, it turned out that one of the movers at Top Notch had #1 sold our stolen items to local consignment stores AND #2 tried to PAWN our stolen computer which led to the pawn shop reporting the stolen item to the police. This led police right back to the mover who was responsible for packing our items in the container. It's an open and shut case that either it was a rogue mover or a coordinated effort by the movers to steal our high valued items. I'm not sure if TNM can improve upon this review - but if they are fully accountable for admitting a mistake was made in hiring a mover who has a history of criminal activities AND provide some compensation for our losses, that would be a good start. Every company is entitled to making mistakes in their hiring ONLY if they're fully accountable and own up to the issues that this has caused a repeat customer. Trust me, it has caused me A LOT of misery and taking up A LOT of time over the last few months. And they need to give their current and future customers some assurances that issues like this have been addressed and will not happen again. Side note: My advice to anyone not only considering hiring TNM, but any movers in general is to keep *detailed* records of the items that you're moving and try to inspect said items ASAP post delivery. It will help you down the line in case you find yourself in the same situation. In this case, I was taken advantage of because the movers knew that I was keeping my items in storage for a long time, and I'd have no way of checking their work until months after the fact. read more

Total bait and switch scammers! DO NOT TRUST THESE PEOPLE! I got a price for a long distance move from FL to Utah all items were packed in a storage unit. They quoted one price, assured me that this was the final cost and then once they had my property, announced that it would cost an additional almost $2000.00 to deliver it! They claim that thier initial estimate was wrong even though I sent them pictures of the unit the dimensions and a detailed packing list. Taking advantage of people in this way during a pandemic is reprehensible! This company is unscrupulous avoid them! Update: They tried to get me to take tbis review down by adding storage charges to my bill and saying they would waive them only if the charge was taken off. The owner also is involved in Nobility Moving Systems so beware of that one too. Im happy send proof of everything Ive said email me at segalscams@gmail.com. As of this writing they still have all my property. read more

If you are looking for a reliable moving company, THIS IS NOT THE ONE. The only reason they have decent reviews is because they ask you to do them before the move is complete... they did ask my daughter to do the review at the beginning of the move.... Which she will edit it. This company is extremely UNPROFESSIONAL and UNETHICAL . When we contract them, they chose to do the estimate trough the phone, which I thought it was odd, but since we had to relocate in a rush due to job Relocation we just went with it. We were quoted between $2600 & $3200. We ended up having to pay about $5800k. Not counting my son's new desk (worth $1279) that they broke, and refused to cover it. The move itself was a nightmare, they were supposed to be @ our place @8:30am only got there @10am, Then their truck, was too small and did not fit all our furniture, so we now had to pay extra for another trip and another day, which was promised it was going to happen the following day, LIES, we only got the remaining of our stuff 3 days later, ( every passing day was an excuse; no crew, no truck, truck need maintenance,etc. As we were waiting in between days to have our remaining stuff moved, we also got a lovely surprise from the crew that moved us. They texted my husband saying that they would only come back to deliver our items if we pay them a tip of $600 ($200 for each of the 3 movers) and they insulated my husband because he had told them he was going to tip them when the job was completed, and they didn't like that. To summarize, they are basically SCAMMERS. read more

Great experience. Very friendly, careful and helpful with moving everything. Took longer then expected to move a 2 bedroom condo, however this was not their fault. I didn't realize how much stuff I had. They also were able to take my TVs off the walls and undo my desk and put it back together which wasn't an easy task. They gave me extra wardrobe boxes to use as well. Highly recommended read more

Hired them to help my elderly parents move from a condo to another five minutes away. The highlight of the move was that *the movers stole all of my mother's credit cards* during the five minutes that she stepped outside to check on the elevator. They also broke a table and a lamp. Regarding the broken items, they promised they will have their insurance compensate them (no news after six days). Regarding the stolen credit cards, they take no responsibility whatsoever and claim their employees are all very honest, despite the fact that the cards were all stolen during the move and someone tried running charges on them the day after. [The non-response from the service provider is all untrue. They stopped answering our calls after the claim was made and are now sending threats via email. Stay away from this dishonest moving company!] read more

I hired Top Notch Movers to move me from Fort Lauderdale to the Hendersonville, North Carolina area, two-plus months ago. I did so after comparing prices, and reading reviews. Over the phone, I'd told the representative the size of the house we were vacating, and gave her a general idea of it's contents. She quoted me a price for the move. I agreed to the quoted price. About a week before the move, they sent me an email message, asking how much I'd packed. I responded with an honest answer. I arranged for a one bedroom apartment as a temporary residence in North Carolina for my wife and I, and a place to store the rest of our items. We were scheduled to close (sell) our house the day after the move. We had to vacate. Of course, we weren't done packing at the time. When the movers arrived, they started to load our items. As they were doing so, the man in charge told me we had items we hadn't told them about, and as a result, it would cost more. Thousands of dollars more! What could I do? The only contact prior to the move was that email message asking me how much we'd packed. I was stuck, and they knew it. DO NOT, I repeat, DO NOT make the same mistake we did. If you do, be prepared to pay thousands of dollars more than you expected. read more

Update: April 20, 2020 - We selected Top Notch Movers because of the company's yelp reviews. The packers were great they handled our items with care, nothing broken or scratched. The deliver was seamless on time and professional. A big thank you to Jackie and Francine are outstanding customer service. Thank you Han (owner) for the personal phone call. I truly appreciate the personal attention to resolve my invoice concern. I recommend Top Notch Movers to friends, family and co-workers. Thank you for your kindness during this stressful time. read more

Damaged property was not reimbursed even using the MINIMUM .60/lb. Also, they shook me down for an additional $1,650, holding my furnishings hostage until I signed a phony document that added 350 cf for 5 little items and paid this additional amount. Other issues were that the b/l had incorrect item numbers, items went missing and they were totally non-responsive once they got their money. I would not recommend them, nor would I recommend any moving company that uses MovingClaims.net to process their customers claims. See BBB complaints for further details. read more

They quoted me via email under $790 to move me less than 5 miles my few 3 bedroom home items and then ended up charging me more than $1300. Also all men moving while in my house kept complaining at the end together because I wouldn't pay an additional tip also. They left finally but after a while, and when I went inside one of the bathrooms later I noticed they had peed all over the toilet n floor.. Weston Movers had just moved me 4 months before same distance same things for $885 and I made the huge mistake of calling instead this TNM company. NEVER AGAIN!!!! read more

We had a complicated moving situation getting one large piece of furniture that has a great deal of sentimental value across the country and coordinating with an additional shipping method, and Top Notch was not only very professional and dependable, they were kind and personable as well. It was a pleasure working with them and I would recommend them without hesitation. read more

Recently we had to move my mother in law quick. I called around for a moving conpany, but when I spoke with Joseph from Top Notch Movers I knew I found the right company. I am big on customer service and Joseph made a great impression on me. Not only was reserving the move a great experience, but on the moving day the 2 gentleman that arrived were great. As promised the movers called on the way and even once they arrived. The movers were professional and friendly. The day after the move someone asked me for a good moving company and I was happy to refer Top Notch Movers!!!! Thanks Top Notch Movers. read more

They were fantastic, on time, very professional and they were very careful with my stuff. They treated my things like they were their own. They carefully wrapped up all the furniture and my expensive artwork. I was very pleased with the service I would absolutely use them again. read more

When I called Top Notch Movers for a quote I spoke with Joe who offered a discount so I don't go looking around. I asked him if they handle the entire move door to door because it is very important to me that no one handles my belongings if i didn't do my due diligence on them, he told me it will will be Top Notch trucks and Top Notch people all the way to reassembling the furniture at destination. I asked if there are extra potential charges I should be aware of and he answered "$75 if you don't have an elevator at destination". It's moving day, the movers arrive on time. When they were done I find out that my originally quoted discount is not in the contract! I told them that I am not paying until that is sorted out so they reluctantly do so and I pay. After taking my belongings I get a call from TNM asking me if there is a space for a 18 wheeler (about 75 feet bumper to bumper) at destination or they will have to transfer my furniture to shuttle at destination and that will cost me around a couple of hundreds extra. So I tell them when I asked if there are potential charges I should be aware of why didn't Joe mention that you need a space for an 18 wheeler and instead chose to tell me about a $75 no elevator charge! The answer I got from Francine their operations manager is to "Talk to Joe". Now I realize that they intentionally avoid bringing up potentially large expenses taking advantage of regular person's lack of knowledge regarding these matters until they have your furniture and at least 60% of their payment. TEN days after they took my furniture I call to see where my furniture is at and I was told that it didn't start moving yet! I give them FOUR more days then call again and asked if I can get the driver's phone number so we can arrange for the delivery with my property manager. Francine doesn't give me the number and tells me that she'll call him and let me know, She doesn't! I send an email that my property manager needs a 24 hours notice to make the necessary arrangements for the delivery, Francine responds that she spoke with the driver and I should get my stuff in 5-6 days. SEVEN more days go by and I neither hear from them nor get my belongings of course. I call AGAIN and Francine tells me that she is not able to reach the driver! I give them another day to reach the driver and call again only to find out that they gave my belongings to another company without telling me! Even though I was assured that it is going to be TNM all the way to reassembling at destination! So I insist on getting that driver's phone number and call him only to my surprise he doesn't know about Top Notch Movers! So I call them back in disbelief and I get denied speaking with the owner over and over again. The next day I get a phone call from a company telling me that they will be delivering my stuff and that I will will have to pay for shuttle delivery even though I told them I have a space for the 18 wheeler! They also told me that I have to pay a fee for HAVING an elevator! Either that or I don't get my belongings in the near future! So I have no choice but to accept. I look up that company (United Relocation) that TNM gave my Belongings to behind my back and sure enough I find out how horrendous everyone's experience with them was. I speak with Francine about that and to my shock she unintentionally discloses that the owner didn't even recognize the name of the company. Apparently he just speaks with "a guy" when he subcontracts local movers. After 25 lengthy frustrating days I got my stuff missing boxes, a china box labeled Fragile completely bashed, the leather sofa is squeaky and scoffed, the TV table with a dented hole in it and 3 of my 4 YO son's Jordan sneakers stolen from one of the boxes. read more