Top Notch Monogramming

Just had a bad experience when contacting this business…read more... Answered the phone in a very unprofessional way not even identifying the business and when I asked if I could swing by to get some help with design and pricing of a very large T shirt order I was told I should probably just go to their website and try to do things back and forth on the internet. Definitely seemed like they didn't want or need my business. Just called one of their competitors in Pittsford and received a much more professional and helpful response so headed there now

Absolutely a great company and great products! I have purchased some of their pre-designed shirts…read moreand the quality was better than store purchased shirts. I also made requests to have shirts designed. I received my designed shirts and they were perfect. The shirts also shipped quickly. The employees were very helpful and extremely friendly. The purchasing process was also very simple. Looking forward to doing more business with Guerrilla Tees. Harry

Rochester Ink

these guys are also known as "tee pop" and they are scammers…read more DO NOT BUY FROM THEM. I placed an order, never got an email. Called, never got a call back. emailed.....nothing. filed a dispute with my cc co and got my money back. TOTAL LOSERS

Absolutely the best in town!!! I needed 17 shirts and they got them done the same day!! Extremely…read morenice and inexpensive for a great product!! Thank you so much! I will be back again- Tiffany

Custo Print

Great work. They are very helpful creating your design…read more Excellent quality. Fast service.

From the owner: Your clothing is one of the first things people notice about you, which is why customizing tees,…read moretotes and other apparel can be such an effective method of standing out. Here at our shop, Custoprint, we take care of all your customizable needs; from sweatshirts and hoodies to tanks and jerseys—it’s all yours for the

Big City Sportswear

2.5

(24 reviews)

Veyr disappointed inthe product and even more so in the follow up service. We ordered aprons with…read moreour logo as gifts for an event. Their own proof explicitly said the logo would be 3 inches down from the neck. They came 5 inches down and it was obviously way too low and looked bad. They responded to our concern once and asked for photos as proof and then ghosted us. Even after we posted a google review they claimed that they had followed up with us and promised to follow up the next day but never did. So, we spent a lot of money. We were given a product that did not meet their own proof that we approved. And then they refused to stand behind their work or even respond to us.

I've never dealt with a company with such low competence on so many levels. Every time they said…read morethey would do something, they did it a few days later than they promised. It took over a dozen unnecessary reminders for me to place my order, and ultimately it arrived 2 days after my event, costing me thousands in lost marketing opportunity. When the order arrived, late, it was missing many items, and was the worst print quality I've ever seen from a screen printing company. Off centered, awkwardly stretched, smears, and ink color contamination streaks. After many emails, I still haven't managed to get a refund and think I will need to resort to a filing with the Better Business Bureau and a lawsuit to claim my full damages, since they haven't even refunded my order. It's a shame too, because at first I was very please with BCS, for their selection, pricing, and ordering flexibility. None of that matters though when their print quality is terrible, they can't deliver by their guaranteed delivery dates (note that I started my order 3.5 weeks before my event date), and they could care less that they screwed me over... no apology and haven't refunded my order.

Melly's Place Embroidery

From start to finish, my experience with Melly's Place was exceptional. Working with Melissa was…read moreseamless. Her professionalism stood out immediately, communication was clear, prompt, and thoughtful. She made the entire process easy by offering multiple options to choose from, ensuring everything felt personalized and exactly right. You can tell she genuinely cares about her work and her customers. I would highly recommend Melly's Place to anyone looking for high-quality, personalized pieces and an outstanding customer experience.

From the owner: Small business owner • Embroidery Customization for business, sports or personal apparel • Shipping…read moreAvailable

Community Proud

Absolutely love this spot. They are the original creators of the I heart FLX shirts. So this is a…read moregreat place to grab souvenirs or gifts. They are also a full service marketing shop that offers graphic design, vinyl signs, custom apparel,

Professional websites! Very happy with the work, cheaper and better than the website I got from…read morethe phone book company.

Bernard's Custom Logo

Lots of inventory, good prices and great customer service. Nice to have another option from…read moreCortland bookstore.

Ok , so where do I begin.... They don't have the biggest selection but I found a sweatshirt for a…read morereasonable price. However when I went to purchase it , I was told it was priced incorrectly ( by 10.00 ). I was also purchasing several items which would of made my total bill over a hundred dollars. But let's get back to the sweatshirt..... when I asked if he would honor the price it was ticketed , the most rudest man behind the counter said ABSOLUTELY NOT!! I explained that I felt since it was ticketed that price , he should honor it. ... well he just got even nastier and said he was going to refund me everything. I just can't believe his business sense or should I say lack of. Besides he doesn't sell authentic Cortland apparel for the prices he wants to charge. Do yourself a favor and go to the school store. Better quality and much nicer staff!

The UPS Store

3.5

(28 reviews)

I had to return an order to Amazon, didn't know why to expect... I had my printed label and box all…read moreready to go.. walked into the UPS store and was immediately greeted. I waited maybe a minute and a the nice gentleman scanned my package and explained I would get an email shortly. Super easy. I learned this store offers so many services, Shredding Printing Notary Mailbox delivery They even make lawn signs and big heads.

I use this location often. They are always courteous and pleasant. Yesterday Cliff took care of me…read moreyet again. He is always smiling and eager to assist. The atmosphere of the other employees was friendly too. It is convenient and so is the parking. Easy to get in and out. It's not a huge UPS so if you have to wait...be patient. Great customer service is not always speedy.

City Blue Imaging

4.5

(8 reviews)

Awesome staff! Streamlined project management style that is helpful to clients with smaller…read moreprojects. I thought they were also so creative giving examples of what might look better, and they take that extra step to produce the best outcome for you. Kaitlin was especially helpful, positive, and kind to work with. All qualities that are a huge plus when working with a print shop that has constant deadlines. I look forward to my next project with them.

We called bright and early on a Monday morning. We were in a rush to have an oversized print done…read moreand ready to go within the next 24 hours. City Blue Imaging gave us a quote and even offered a discount because we were students! They really worked with us to get what we needed and I could not have asked for better customer service. For $40 we were able to get a quality 3x4' engineering print of a research poster within a few hours. It was far cheaper than any other store around the area (especially including Staples and Kinkos which cost about $70+). Thanks City Blue Imaging! It was a pleasure doing business with you!

Gallery One Fourteen Custom Picture Framing

I needed to have a piece of artwork that has been in our family for over 40 years rematted and…read moregiven a little love. From the moment that I connected with Kate through the installation of the art in my home I had a wonderful experience. Kate understood that this was an important piece of artwork for my family and treated it with the upmost respect and respected my opinions. I have since purchased another piece of work that Kate has framed and absolutely love it as well. I could not recommend her higher!

Who would have thought framing could be a fun and exciting experience? I'm a full-time artist that…read morejust struck gold finding Gallery 114! Kate is an artist at what she does, took the time to work with someone as picky as myself, and was friendly and energetic and as excited as I was about getting my print framed. RARE in a world of drive-thru style framing by bored teens at retail chains for waaaaay more money. I love the work she did, love this lady, and I will be back to support the local economy at really, really good pricing and a mind-boggling array of choices. Simply the best!

Signs On Wheels

Car looks amazing. Communication during the whole process was great. Highly recommend signs on…read morewheels!

Great service, great end result. So pleased with the beautiful end result from my one-of-a-kind…read moreside graphic on my new car! Easy to work with. Good value for such a personal process.

Pittsford Printing

I had a rush job with unusually sized watercolor paintings that I needed multiple copies of. Katie…read morespent quite a bit of time with me, making sure she understood what I was looking for, printed out quick copies so I could check them and make any color changes, and had the job done earlier than expected. Some of the copies looked better than the originals!! I will happily be back to do business with Pittsford Printing, and would definitely recommend them to my friends.

French Press

4.0

(4 reviews)

•$$$

I did a workshop at French Press a few years ago and Shelly was a fantastic teacher! I drove up…read morefrom Baltimore to Buffalo to take the Saturday class and learned a great deal about the typesetting and letterpress process. Shelly was attentive to my tons of questions about the process. The art of letterpress is a very hands on and custom process, Shelly has a passion for her art and is a constant source of inspiration to me in my leisure printing. Without a doubt would recommend her services to anyone looking for letterpress work.

I had my save the dates for my wedding done by French Press and they were absolutely AMAZING. The…read moreway she manipulated the photo on textured paper gave it an element of class I have never found with other professionally printed items. We were so impressed by the elegant esthetics and high quality of her work that we had her do our invitations and thank you notes. All of our guests RAVED about how our invitations stood out from all the rest they've ever received. I cannot say enough about French Press...If you're looking for a high quality, professional, fun, and stress-free experience, look no further!

Fixingfox

3.3

Far and away the most unprofessional and dishonest business I have ever had the displeasure of…read moredoing business with. Not only did they (It's really just he) not fix the issue that I had contacted him about, he "fixed" other things that were not discussed, and not needed. He claimed that the signed consent for work document gave him the permission to do whatever work that HE felt needed to be done without ever contacting me for approval - The Town of Pittsford small claims court and the court of appeals disagreed, however, as I did. In what world do you charge someone a diagnostic fee, not provide an estimate, then get approval before doing over $400 worth of work that was not requested and did not resolve the issue? He provided false information related to a part (said an AMD processor with integrated graphics did not have the graphics) and when I called him on it, he told me how to fix the issue myself (install a separate graphics card). PLEASE protect yourself and stay away from this business as there are much better and more reputable ones in the area.

I have used them 3 times now, each time I was very satisfied. Prompt service, fair prices,…read moreknowledgeable and they are honest! What more could you ask for?!

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

MsJerea N.

79

1

0

10 years ago

This is the most unprofessional disrespectful sorry excuse for a customer service based business I have ever dealt with in my life. If you value your time self respect dignity and money DO NOT SHOP WITH THIS COMPANY!! The owner Tony is a complete asshole and blatantly disrespectful. He does not value his customers AT ALL!! I REPEAT DO NOT SPEND YOUR MONEY AT TOP NOTCH MONOGRAMMING!!!! read more

Top Notch Monogramming - screen_printing_tshirt_printing - Updated August 2026

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Hide The Bodies Custom Screen Printing

3.8

(4 reviews)

Unfortunately, I can't comment on the price or quality like Jesse H., but I can comment on their…read moreservice. I reached out to this company on last week for custom t-shirts for an upcoming relay race. I completed the "Magic Quote Form," which promises a quote within 1 business day and I have heard zip. Zilch. Nada. I sent a follow-up e-mail. Still nothing. So, I'm going with a different company. I'm disappointed that I won't be able to do business with a local company. But if you want me to do business, you gotta get back to me. Simple as that.

I've been ordering custom jackets for an event I run from HTB for three years and am always happy…read morewith the service, price, and quality I receive. They have slogans such as, "Fiercely independent screen printers," "A fist in the face of the industry," and "Kicking ass in Rochester, NY since 2002" which fill me with confidence and chuckles. Consider HTB for your next screen printing needs. They do more than clothing, too. Banners, posters, stickers, or as an employee told me, "anything you need to print, come to us."

Embroidery Loft

I have used the services of Embroidery Loft for several years and have always had excellent…read moreexperiences. Most recently, under the new owner, I had a short time frame for the piece I was working on. The embroidery was completed quicker than expected and the quality was excellent.

The new owner, Timothy Mayer, continues to advertise the business under the ownership of his…read morepredecessor. This is a libel upon the previous owner, with whom I worked successfully for over 5 years. The new owner is disorganized, insulting, and hostile to a veteran customer. Tried to charge me a new set-up fee for templates already paid for and used. Now using a competitor's services. Competitor is competent, congenial, and charges less than half of what the Embroidery Loft collects.

Match Play Custom Apparel

Great customer service and extreme attention to detail. After going to 2-3 other printing…read morecompanies, Match Play was the only one who didn't give me a hard time about submitting my logo in a specific "hi-res file". They worked with what I had and recreated my image to exact specifications. I dealt with Wendy in sales and Scott on the art department and both were great to work with. Will definitely be taking everything to then from now on.

LCD Productions

Great job! Had a small run of shirts. They came out in SUPER vibrant color, and the…read morecommunication/turnaround was great. I will definitely go here for future orders!

Awesome communication throughout and quick service!…read more I only had a small t-shirt job to offer but I was treated great! I called on a Wednesday and received friendly advice and suggestions. On Thursday they acquired my apparel and adjusted my artwork. By Friday, I picked up my order and it looked perfect! The process couldn't have been easier. They are conveniently located for Eastsiders in Penfield/Fairport/East Rochester area. Building entrance and interior is nothing to look at and the hidden basement shop is a little awkward to get to, but that's OK. It's all about the work to me. I highly recommend trying them out. Thank you LCD!

Blue Marble T-Shirts & Graphics

Very happy with Blue Marble T-shirts. Been using this company for our band t-shirts since 2003…read more Blue marble also makes excellent windbreakers. Super happy with designs and products. Blue Marble uses high quality T-shirts, these shirts last for years!

If you enjoy having to call and emailing a company over and over and never receiving a call back,…read moreand being treated with unprofessionalism then you found a winner here. Attempted to get some shirts made by Blue Marble, and man what a terrible experience I went through. I kept getting the old I'll give you a call back on this only to never get a call back and have no idea where we stood on the project. I would send him emails because that was a simple way to communicate and be able to send pictures and then he would not respond. I called and told him I sent him an email and then he would go...ummm oh look there it is, as if he never saw the email and that he was just clueless on the situation. I found a much better place in Chili and couldn't be happier that I went with a different option then Blue Marble.

Melly's Place Embroidery

From start to finish, my experience with Melly's Place was exceptional. Working with Melissa was…read moreseamless. Her professionalism stood out immediately, communication was clear, prompt, and thoughtful. She made the entire process easy by offering multiple options to choose from, ensuring everything felt personalized and exactly right. You can tell she genuinely cares about her work and her customers. I would highly recommend Melly's Place to anyone looking for high-quality, personalized pieces and an outstanding customer experience.

Ryan Printing

great prices, high quality work, easy to work with, have used several times in the last few years.read more

We have used Ryan Printing 3 times now and getting ready for our next order. Everything looks…read moregreat, business cards, shirts and hoodies. Thank you!

All Star Custom Apparel and Design

If you are looking for embroidery work, you should work with All-Star!…read more I can't recommend them enough- we ordered graduation stoles through a different company (we'll be staying local now!) and they incorrectly spelled the name of the program. I called All-Star and they were able to quickly examine the stoles and get them fixed with a high-quality patch that matched the color and fabric and looks fantastic. The customer service was unparalleled, and I'm very excited to work with them in the future!

Dropped off on Saturday and picked up today (Wednesday). I simply showed a picture of what I wanted…read moreand they made an embroidery happen, and quickly! I really didn't know what colors to use and the guys were so nice and helpful. They emailed me immediately after establishing the finals design to be sure it was what I wanted. The shop is small and I was in and out quickly with my order. The reps wore masks. The finished product was flawless. This Xmas gift for my daughter is quality and "on time" because I shopped a local small business. No regrets

Apparel Printers Plus

Shane and Tim are great to work with. You can guarantee to get one of them on the phone every time…read more They work with you based on what your budget is and the end product always comes out exceeding my expectations.

Tiny Fish Printing