I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.

The earlier the better. My clothes come out better when I'm using the big washer and I can move…read morebetter when aint nobody in there. Some people are questionable with using the ATM & wanna sit in there however I've been using this facility for the last two years and I'm glad it's still in the neighborhood.

If I could give this place a 0 I would. Please listen to what everyone is saying because this Mac…read moreis absolutely ridiculous. There is no staff so it is filthy inside. The machines smell horrible. On my first time here I did not realize the door automatically locked at 11. My clothes took forever to dry and I ran out to my car to get an extra laundry bag to pack them in. When I walked back I could not get into the laundromat. I called the owner several times and I got no response. When I looked on the door I saw in super small print that the door automatically locks. I did not know and I accept that was my mistake. The door also says that it opens at 6am so then next morning I arrive at 6 am hoping to get my stuff and not one is here and the door remains locked. I have called the number multiple times no response. Laundry is not cheap and at the very least the owner should be responsive to inquiries. Further more, the owner blocked my number instead of responding.

Love the Fluff & Fold service here! Travel a lot to…read moreRochester dropping my clothes off before my appointments and then picking them up later in the day is such a blessing! Staff, especially the manager, are absolutely fantastic! Thank you all so much!

so they closed early locking me out from getting my laundry…read morefrom the dryer. it states open until 10 and by 9:26 I was locked out. Tried calling the number and no answer. I had my wash in before the 8:30 timeframe and it was in two dryers at 9 for 25 minutes I went at 9:26 and the door was locked.

A couple of times a year I find myself at a laundromat. This may be because my machine is broken,…read moreor I'm traveling, or whatever the circumstances. No matter where or when, I seek out the cleanest and most reputable place to wash my clothes. I've been in some sketchy laundromats in my day. Sometimes it's sketchy people, sometimes it's sketchy machines that don't work right or are dirty inside leaving me to wish I could rewash my clothing elsewhere. Today is one of those days that I find myself at a laundromat. I am so grateful that MadeNew Laundry in Henrietta opened up. It's worth the little extra drive coming from Fairport to be in an environment that is truly kept immaculately clean and that I feel safe. On top of that, the machines are state of the art technology for washing without wear and tear on my clothes. They rinse and spin thoroughly and dry without cooking the fabric. I am very pleased by the outcome everything from my delicates to son's work pants. Upon walking in, I was given a friendly greeting by Jason who gave me a quick tour of how to get started with the payment system. You have a choice of purchasing a reloadable Laundry Card using either cash or credit card. Or you can download the Laundry Cat app and use a card or other electronic payment, like Apple Pay, and use the app as a virtual laundry card. I chose the Laundry Cat App. It's pretty nifty as it uses the WiFi to give you a status of the machines you have in use. It's easy to reload your account and it's easy to apply payment to a machine. Loading and starting up the machines was a cinch. Wash time is 30 mins or less. Dry time is 20 mins or less. The dryers are very efficient. All in all, it was an excellent experience for going to the laundromat.

Five stars for the absolute best laundromat experience I've had! From the moment I walked in, I was…read moreimpressed. The entire facility is spotless, clean, and modern, featuring all new, well-maintained equipment. It truly makes the chore of doing laundry feel less like work. Making it feel even less like work, maybe none at all, I used the wash and fold service. Prices were fair and turn around was quick. What truly sets this place apart is the impeccable customer service. The staff was incredibly nice and professional, handling everything efficiently and with a smile. I especially appreciated that the owner was present and actively involved in the daily operations, demonstrating a real commitment to quality control and customer satisfaction, and it was late at night too. Most importantly, they did an excellent job on the wash and fold. My clothes were perfectly clean, smelled fresh, and were crisply folded. This level of care and professionalism is rare. I highly, highly recommend Made New Laundry. They are efficient, professional, and deliver fantastic results.

I brought in a top with a stuck zipper that I thought needed to be replaced. Fortunately, I…read morereceived a call saying that the zipper had been unstuck and that it was fine. I picked up my top and they did not charge me. I appreciated this so much and will definitely continue to use this Julian's in the future.

They're listing on my iPhone maps said 6:30 pm. I got there at 6:03 pm and knocked and 2 girls…read moreignored me as they walked by. I called and they answered at 6:04 and I said can I just drop off two things because I drove here, and it was 3 minutes after when I got there, and they said "no we cannot take any more drop offs for the day." The property looked gross and the customer service was crappy. Can you imagine how they treat their clothes?

Many of the machines are not working, and need of repair. The change machine short changed me when…read moreI put bills in for quarters. Weekends overcrowded. The prices have gone up crazy. I go here to do my laundry only when I have to, because it's located in my area. More pride should be taken by the owner of this business

Only reason I gave 2 is because things are rarely in disrepair, it's one of the worst laundromats…read moreotherwise, terrible tv always blaring, overcrowded, signs like "you're stealing from me if you come for change but not doing laundry" lol.. no supplies in the restroom, overpriced everything.. obviously ran by a real piece of work

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

This is wonderful place to do laundry if you're within the vicinity of the Rochester airport…read morehotels. There are 3 locations and I'm in the laundromat located in Greece, NY. It is well lit, clean, supervised by a caring human and open late. (Last load is 10pm) My pet peeve about laundromats are usually the change machines, for starters. Amazingly enough, the change machines are fully functional, 3 change machines to be exact. There's a little bit of a learning curve to operating these but the supervisor will help you. You can also drop-off if you can't be bothered. There are plenty of machines of various sizes which are spotless, plenty of seating and free wifi. There are vending machines for detergent and a separate one for drinks and snacks, again fully stocked! This is by far is the most well-run laundromat I have ever encountered in all my years of travel!

This was no where close to "so fresh and clean" I went there sunday afternoon, the place was…read morebeyond packed, there were bags and bags and bags of laundry everywhere, dirty chairs...I left...people in the parking lot smoking pot, one guy inside drinking a malt liquor...I would not recommend this to anyone. Nastiest laundromat I have ever been to.

I've been to more than a few tailors in many different states and North Winton Tailoring is at the…read moretop of the list. Class act. Attentive to detail. Reasonably priced. The last of a dying breed, 10/10 would highly recommend.