Topnotch tailoring!! Excellent service. Cannot say enough good things about JMS!! Great team.read more

Always perform...i go out of my way for them. They recently moved and a lot of construction going…read moreon that hopefully will be done soon. But i will always support them...Deshawn is pleasant and knows customer service. Please give them your business. They are top notch and transparent...

The new owner is disgustingly rude. I've been a customer with the old owner for 20 yrs with no…read moreissues or complaints ever. The new owner today told me after he lost my clothes and refused to look for them said "if you dont like it take your clothes somewhere else because you complain too much ". I was so shocked that i didn't know what to say. Thank god the workers that know me actually looked and found my clothes. Needless to say i will never step foot in that cleaners ever.

Do not trust your garments to this scam of a place! Not only did they damage a $100 blouse I…read morepurchased the week before taking it in (they used a chemical that stained the collar and cuffs to a pinkish color) but the manager "Sam" had me come back and forth for 3 weeks telling me "I will fix it", "I will call the store", "I will go to the store in person and get you a new one". After I told him I was tired of him playing me around and that I wanted to be compensated, he accused me of "wanting cash to keep the blouse". The blouse is ruined! I told him I wanted his insurance company information to file a claim for damages and he said "no, I'll file the claim myself and call you in 3 weeks to get you your money". I am an insurance agent and you would think a business manager would know that you don't file a liability claim on your own behalf! He simply walked away and I have not heard from him. Beware of this place. You'll regret it.

I actually have been here multiple times since my initial review and to the owner's comment, the…read moreprices are not terrible, especially compared to other sites in New Haven, which are admittedly more pricey. I acknowledge this and wish to address this in my update.The dryers are very hot and do not take long, though they are not the fastest dryers I have used. The reason for the downgrade is because of the following: 1. This probably speaks more to patrons in Hamden vs. New Haven, but I have found some truly gross things in the washers (used bandaids) and dryers (flossing pick). I know that the night shift attendant does clean the machines as I have seen them do so and they have signs telling people to check their pockets before washing, but I was truly disgusted. 2. lack of mask enforcement while I was here. There is a Black woman attendant who always wears her (double!) mask while working, and everyone generally will too. However, the times when I have seen Nadin here, she wears her mask incorrectly and patrons do whatever they wish with their mask. Examples are set at the top, and if leadership is lax, patrons notice and will follow. I probably would have liked it better pre-Covid but my last visit (when I found all the junk in the machines) rubbed me the wrong way. I will take my chances elsewhere.

We've done wash & fold here several times. It's fast, super friendly, and the quality has been…read moreexcellent. They'll bleach my whites, things smell great. Highly recommend.

Had an excellent experience at Jet's! I would highly recommend them for any tailoring, alterations,…read moreor dry cleaning needs. What makes it even more special is that they've been a family owned business for 70 years! Amazing customer service, quality work, and an all-around great experience. Highly recommend!

Recommended by friends who are longtime residents but unfortunately not à great experience…read more Service took much longer than expected (more than 4 weeks for straightforward dry cleaning of silk fabrics) for a higher price than expected., quality of work done did not make up for the time or money spent..

Great service, and friendly staff. Prices are reasonable, too. Clothes come out clean and pressed;…read morerugs are great, too.

Did a great job on our winter bedding. Quick turnaround. Friendly staff. Would recommend.read more

If I could give it more stars I would! This laundromat is spotless! I have met Amy and Cindy and…read morethey are just the BEST. They have a nice area to sit and watch TV, refreshments available and even a book shelf filled with books! It really gives the feel like you are home doing laundry.

Having our floors done and our washer was blocked off while some work was being done. The facility…read morehas plenty of washers and dryers and is very clean inside! The owners were helpful when we asked questions regarding how long to dry our rug for etc. Detergent is available, softener, and bleach are all available not sure if free or pay for all but it's available. There are vending machines, kids toys, and a Keurig coffee maker for when you wait. I'd use it again.

I just found out today that Jimmy,s is Closing for good. This is the best Cleaners I have come…read moreacross. Pre covid I was there every other week and have been a customer for approx 15 years. I was dealing with another cleaners and brought a suit to the other cleaners 2 weeks before I needed it for a Wedding I was attending. I went on the Wednesday before the Wedding and it was not done. They said they forgot the ticket. I said no problem I will pick it up tomorrow. They said next week. They could not do any faster. I took the suit. Someone told me about Jimmys. I brought it to them and they had it for me the next day. I became a loyal customer . My entire family and many friends also went there. Its said when hard working people like Jimmys cleaner have to close because a pandemic slowed there business. They will me missed.

This is a place that you have to let people know about. Old school cleaners with amazing fair…read moreprices. The couple that runs it are so nice and they repair and hem and clean things that you would not believe. I go there for all my clothing needs.

I can't say enough good things about One Stop Laundromat! I have not had power for 6 days and at…read morethe thought of not having it restored anytime soon, I decided to call One Stop Laundromat to see if they could help me with the wash, dry, fold service. I called at 2:45 on Sunday and they close at 5. She told me she would do her best to get it done today, despite being crazy busy. They went above and beyond. I left with my basket full of clothing and my shirts perfectly hung at 4:50pm. Thank you, thank you, thank you! You made getting through this awful time more bearable! We will definitely be back!

After they opened late, I never really got my clothes dried because no matter how many quarters I…read morekept adding, the clothes remained a bit damp. Glad the new drier was delivered at home!