My washer broke down and while waiting for a new one to be delivered I stopped in here to wash all…read moremy clothes that were building up while I had no working washing machine. The place was very clean, the attendant very helpful, and I was in and out in under 2 hours! I recommend this place for sure!

Clean, affordable , great staff. Busy on weekends. Parking in front or back. Free dryer.read more

Absolutely way overpriced for washing your clothes. The large load is $17 for one load. The medium…read moreload is $16 for one load. And the small washers are $9 per load and I mean extra small washers. The washers do not work well at all. The only thing good about the place is the dryers are good priced and they work very good. I would not take my clothes here again for washing.​

Good laundromat and everyone was helpful, And the machines were clean with a well lit area.read more

I had two bags of laundry scheduled to be picked up. No problem, paying for wash, dry and fold. I…read moredid realize there were a lot of clothes though it was scheduled on line to pick up the next night. On my way home from work, I stopped in to pick them up. The woman said they were are washed and dried, but not yet folded. So, I gave them an extra day. The next day I went to my first job and then went to my second. I was thinking it would give them time. I could save them a trip for delivery and just pick them up. I decided to go during my break. To my surprise, the clothes were folded very poorly, socks and underwear were just thrown in a bag, some folded, some not. I will NEVER drop my laundry with this place again. The clothes that were folded, nothing was folded evenly. Dress shirts were sloppily folded as were most of the pants. Definitely a large waste of money on that one. I will continue to use my old laundry mat.

This laundromat has been my go to for 6 years HOWEVER, as of recently I have decided I won't be…read morereturning due to the amount of cockroaches that I've seen scrambling in all corners of the floor and behind the garbage can as I needed to move it one day cause it was in my way. It used to be super clean and inviting, but I will no longer be bringing my family and my clothes to this location. I would prefer to not be dodging cockroaches my whole visit.

Nice ppl, timely and very helpful. I wld recommend this service. They helped me load my car bc it…read morewas very heavy.

This place keeps stealing my clothes Make sure you remember…read morewhat you gave them. Will not go back.

I never use a laundry mat service but I had to wash a comforter too large for my machine. I took it…read moreto this business and it was a great experience. Elaine (who works there) was super helpful, she showed me how to use the machines properly and was super friendly. I give her customer service rating an A+++++++ this laundry mat was reasonably priced for what I needed and will now be using this establishment once a month.

Very happy with the girls taking care of the place and the new owner looks like she's gonna be…read morefantastic. No complaints about Super Suds Laundromat

October 11th 2016 11:10am This is the dirtiest and unkempt…read morelaundromat I've ever been to, if I could give them ZERO stars I would. Their dryers are not inspected on a regular. I spent over 20 dollars to wash my clothes only to have my sheets be dried with gum. Their dryers have ruined my sheets. I go up to the counter to ask what they can do about it they said nothing. I even asked for at least a free wash since the gum came from their dryers, I was told nope. I bet you're wondering how do you know the gum wasn't from you? I'll tell you how I know I separated all of my sheets by sets and one set came out of the dryer with gum all over it. Everything else that I dried in the other dryers came out fine. I even had to stop another customer from putting her clothes on the dryer. I even had to go back up to the counter to ask the lady working to put a warning or an out of order sign on the dryer. (Dryer number 40 btw) I really shouldn't have had to do this. It should have been the first thing the woman working should have done the moment I told her. Don't waste your money here because they definitely don't care about the customers who spend their hard earned cash here. Also customer service are RUDE.

This is one of the worst Laundrymats in Waterbury! The dryers are so gross! The washers are slow…read moreand breakdown ...All the time! How can it possibly take anyone 4.5 hours to do 3 loads of laundry!! Well guess what I was the luckiest person at the laundrymat! All 3 of my washers had a problem, so yes it took ME those 4.5 hours!! Ahhh I could only mutter under my breath as I wished these washers (& my pain) would come to an end!! I knew this place sucked but I procrastinated on my laundry and this was the outcome!!! My downy never reached the clothes so nope no soft sheets, socks, or shirts for me! Rough & scratchy is how I have to wear my clothes this week!! I did give it 2 stars because there's a game machine I played and won 10.00!! So I was only about 8.00 in the hole walking out! Someone please remind me to do laundry during the day so I don't have to painfully go to the only 24 hour Laundrymat in Waterbury!!

always friendly people to help us in topkat in wtby on lakewood road. This morning my husband ask…read morethe helped could he show my wife how to put money on the card. He said why don't you help her before you go. My husband said why are you being a ass hole The helper said to me you people need to comprehend and learn how to do it. Can't you read. what a rude person. I said I was going file a complaint. Go ahead. Here is the number. Never had a rude person, that lazy and act like that

So this is my first time reviewing a laundromat…read more Okay, so I chose this laundromat because it was the closest one to my storage unit over on Captain Neville Road and it was time to take some of my stuff out of there. After coming here today, I just want to gather my thoughts because I do think there's plenty that needs to be said here that I don't think has been talked about. So upon entering, you're greeted by staff there. The guy who helped me was actually pretty helpful as this was my first time to this laundromat. In fact, I hadn't even been to a laundromat in over 10 years (maybe early 2010's was my last time going before today?), so it was definitely a learning experience anew. You are given a card that you pay $2 for, and then the rest you can use as a reloadable laundry card. You also get laundry detergent from this vending machine they have in there, and choosing a washer is easy as long as you know how big the load of laundry you're washing is. There's also drying you can use for free as long as you get a wash in. Guy walked me through it so that I could easily understand how to use these things. So before I say anything else, I do want to point out some things I think could be improved on. So I had noticed when I was there that there was a large swath of dryers that were out of order. Thankfully there were still enough that I could easily choose my dryer after my wash was done, but don't try to bring your extended family and your manager's manager here. The last four dryers were marked occupied which is something I don't remember ever seeing in a laundromat before. Even though you have the detergent machine working, other vending machines were out of service, and some things looked like they were taking up space inside the place. For an example I've seen myself, if you are going to have an ice cream vending machine in there, could you have that functioning so people who want that kind of ice cream can have it? Same with the arcade machines they had between the washers and dryers. I'm also going to mention that if you need to charge your cell phone, forget about doing it here because I couldn't find a place to have that done. Good thing I brought a power bank with me or I would have had my battery die right there and then. But that's not to say this place is bad. It's really not as bad as the 1-star reviews before my review say. It's a bit pricey, but it does get the job done, and, again, we have the free dry here. You get to keep the card given to you, so the initial $2 you have to pay for the card is a one-time payment if you're smart and keep good track of it. While charging your phone might be out of the question, you can still keep yourself occupied in other ways. There is a TV you can watch as you wait on your clothes. You also have a place to fold your clothes if you so wish to so, and if TV ain't your thing, you can actually go to the bookshelf in the corner and take a book to read. Another thing I like is that if you are wishing to get rid of some clothes but feel others could use your unwanted clothes, there is a clothing drop that is just outside the strip mall this is located on (I actually did this and will do it again as I clean out my storage unit). While I will probably not be a customer here for the long-term, I do appreciate having this here. Just fix the place a little so that it looks more presentable and you have a good laundromat.

Clean, easy to get to. Plenty of parking and knowledgeable and helpful staff. In a shopping mall…read morefor easy errands on busy days.

Safe location, decent setup, clean, good pricing. Some staff more helpful than others but no…read moreproblems. When dryers are down, staff has been helpful (taking out their bulk laundry, having me pay for whatever time is on and letting me use the dryer). There was a hiccup a few months back with a machine fire, but they're up and running.

Extremely rude owner the guy didnt speak english and weighed my clothes in the basket and priced…read moreit. I politely asked him for the weight without the basket he slammed on the counter and went off on me telling me to hurry up spic. Worst experience of my life . Highly disappointed and extremely hurt.