Came to the store only to find out that they were closed, lights off and door locked at 4:30 PM…read more The internet and their sign at the store says they're open until 5 PM. I wanted to give them 0 stars; however, I could not post without giving a star!

The overall experience was good. The salespeople knew their product and helped me find the right…read moreunit. The installation went quickly and smoothly. All-in-all I received wonderful service and I know they will support their product in the years to come. They are a must if you are in the market for their product. The new owner and staff really made me feel comfortable and offered great service and expertise. I would recommend them to anyone.

The owner Mike came to service my grill and I bought gas logs a brand new fireplace and he…read moreinstalled the fireplace in no time serviced grill and it was awesome. My fireplace looked beautiful I had an old wood burning and I switched to gas logs with a remote I love it and grill looked brand new he cleaned it painted it it literally looked brand new he worked efficiently but was not there for long about an hour and half and 20 minutes of that time we were just talking and Mike is great I'll continue to use him for my needs. He also cleans dryer vent furnaces mailboxes flag pools stoves heaters firepit H20 tanks gas lines gas lights / electrical led lights and he also does installation for gas lines heaters And his prices are very fair extremely pleased with the service very happy.

Can't get in touch with I think they are out of business. Phone disconnected. Very disappointedread more

Very professional, thorough, and affordable service for my chimney. In addition to cleaning, they…read moreinspected every aspect of your chimney - and in my case, wood burning furnace and metal pipe too. The quote I was given was the amount I paid. No tricks or misgivings. Totally honest. I highly recommend these guys.

Was timely in setting appointments, worked hard and cleaned up afterwards. Great work on my…read morechimney and damper

You need to use this company for your fireplace/chimney needs…read more Karen did a superb job in scheduling my chimney cleaning within two weeks of my initial phone call. Shane did a great job cleaning my chimney and expertly explained the reasons for chimney fires, spark arresters and smoke draw, hence the reason for annual cleaning! Professional, personable and priced right!

These guys do great work. They put a chimney cover on for us and now they're working on our…read morefireplace and even offered to put up a gutter that got blown down by the wind for no extra charge.

Excellent work at a reasonable rate, and was able to start work within 2 weeks of outreach! Charles…read moredid brick pointing service for us, mostly redoing a past shotty job. Came first for a free quote, pointing out what was mishandled and how he would amend. Fully recommend. Thank you!

Called a few masons for a job repointing our pillars. Charlie came out promptly and gave us a fair…read morequote for the pillars and pointed out other spots on our house that needed attention including being able to see through the mortar on the chimney. His team showed up when they said they would, worked professionally, and walked me through everything at least 3 times during the project. I got three quotes for the job. Total Care Restoration was inline with another company. A third company quoted thousands more.

Tyler has done a chimney for us by cutting out and reporting from top to the roof line and put a…read morenew cap on a protected the roof and cleaned up at the end of the day to make it look like he wasn't even there he did a great job I would highly recommend you

From the owner: Offering Pittsburgh a Wide Variety of Home Masonry Repair Services including such as Chimney…read moreRepointing or Rebuild, Brick pointing, and anything else that involves Brick, Block, or Stone.

I got my wood stove last year and burned all last winter. I never heard of them until someone told…read moreme of their good experience with them and he was very satisfied. So I contacted them and they came out to assess. I never went to their showroom but they set me up with a catalytic wood burning stove from Vermont Castings. They said I would need a platform for the stove which they designed and constructed that is BEAUTIFUL. They matched the platform to my oak wood and tile floors. It is a piece of art work yet functional for the safe use of a wood stove. The stove is in the most formal room of my home and I was worried a klunky stove would cheapen the overall look but it actually enhances it. Needless to say the room is now a sanctuary for relaxation with a warm cozy fire. The installation went smoothly and my conversations with Mark in sales answered all my questions about the stove and how to use it---a totally new experience for me. Then after the season they came to sweep my chimney and check things out--again all went swimmingly and I was still very pleased. They continue to answer all my concerns. This season I was sold wet wood by an unscrupulous local seller. They helped me to understand how to navigate the situation and confirmed the thick resin I was getting on my stove windows was indeed from burning wet wood. So I got new wood that is dried out better and no creosote. I am so grateful they can educate me and troubleshoot issues for me. Most recently the baffle on my stove cracked in half and was hanging. I was nervous about burning. I talked to Kyle and Duane. They were immediately helpful and said it was under warranty. They even had one available so I did not have to wait to have it delivered. They were just out in my area the week before the baffle broke. They are quite a distance so they bundle their trips which is understandable. They had no trips scheduled for my area any time real soon. However they did send someone out anyway even given the distance. So the problem was taken care of in less than one week and I am grateful my stove is operational for the cold snap we are in.My experience from initial inquiry, to the install, to the chimney cleaning, to the replacement of the baffle in lightening speed to answering all my concerns about burning. So I highly recommend them and thank them for the warm cozy and relaxing moments in front of the fire. And for the aesthetically designed platform and fast/reliable installation of the stove.

I needed my fireplace repaired. They first sent the wrong tech (gas fireplace only guy). Then two…read moreweeks later the owner Duane came out personally. He did his inspection and sent me a quote and said he had to order parts. Six weeks later I checked the status - he said they were still waiting on parts. At 8 weeks, still waiting on parts. Winter cold is now upon us, so I went on Amazon and ordered the parts myself and had them delivered the next day. Went on the Internet and performed the repairs myself. It saved me hundreds of dollars in markup and labor. Ten weeks after the owner came to my house I still haven't heard back from them. They knew I need my fireplace to heat my house. I guess my money isn't good enough for these people. I will never use their business again and if you need your fireplace repaired you better look elsewhere or you may be stranded without heat.

He was prompt to reply to my request even over memorial day weekend. Got me on the schedule within…read moredays. Was professional and courteous. Repaired our issue for a reasonable cost. Thank you!!

From the owner: Years of experience and training at a larger chimney company. CSIA certified professional. I handle…read moreany jo that's fireplace or chimney related. I also perform other home services like roofs and siding. Licensed and insured. Please call me at 724-219-7819. Thank you.