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    A E Pelley Plumbing & Heating

    3.7 (3 reviews)

    Services - A E Pelley Plumbing & Heating

    Plumbing inspection

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    4 years ago

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    Metz Plumbing & Sewer Lining

    Metz Plumbing & Sewer Lining

    4.8
    (27 reviews)

    Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

    If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

    Dave's Plumbing Service

    Dave's Plumbing Service

    1.0
    (6 reviews)

    Terrible service. I hired them to fix the shower faucet and replace a toilet. The plumber came out…read moreand he didn't have the right parts for either job. He came back weeks later and he did not have the correct toilet seat for the new toilet that he brought with him. Additionally, he did not have enough shims to prevent the toilet from rocking back and forth which was the initial reason I hired him to replace the old one. The plumber never returned to finish the job so I had to call the office a few times to find out what happened and try to get the toilet seat. I purchasing and installing the seat on my own. In addition, I had asked this company for an estimate to install a mini split and their estimate came in $10,000 more than several other competitors.

    Rip Off. I wish I just sent them on their way…read more Called to have a driveway drain unblocked 8/23/23. Very simple access to the drain (they could drive to it and lift the grate out of the way). $200 to snake the drain. This was a surprise, but I am new to the area and wanted this done so my garage would stop getting flooded. Big storm coming. For $200 they ran a snake and found a blockage at 30 feet. They said they weren't sure if that was the only one, but I could pay them an extra $300 so they could run their camera down the line and look. I hesitated. Oh yeah, as part of a "package" they'd look with the camera for "only $250." I wonder what the tech's upsell commission is? My drain backed up again this morning. They advertise "We won't drain your checkbook." I would NEVER call these frauds again.

    Mr Rooter Plumbing

    Mr Rooter Plumbing

    2.5
    (10 reviews)

    I had Mr Rooter come out and unclog a drained sewer line on March 3rd, I was told there was some…read moresort of paper towels blocking the line. (We had Cody this day) I was also told the equipment they would use this day had a camera and I would be able to see down in there, never got any pictures from there camera on that day to see what the line looked like. I then find out it is still draining very slowly. So I ask them to come out again, a week later. (This used my second visit that you get within 3 yrs which is ridiculous considering I was told there was nothing else blocking the line besides the paper towels, and I told them this isnt right to use my second trip up for something that they couldve told me the firs time but they don't care its a second trip) That Monday the 9th they then tell me they will be there late, then another hour later they call and say they have to do it tomorrow. Then Tuesday I tell them it has to be 5:15, which they say no problem... show up at 6pm. LATE. THEN, I get told my sewer pipe is cast iron and its blocking itself up, so very different from what the first tech said. He unclogged the best he could but its just going to keep building up I was told, so I asked for pictures and estimates to be sent to my email by Gabriel, he said no problem. A week went by with nothing. So I called the office yesterday to get the estimates / pictures... they sent me the WRONG estimates and pictures. I call again this morning and Gabriel calls me now saying he can't take pictures due to their risk of me digging based off their pictures, and he quoted a higher price today because of WV sales tax than he did on our previous call. Buyer beware, I will not be using them again. Bad customer service, they don't really even care about the customer, and honestly this morning Gabriel was pretty arguing with me over the phone about how he "did tell me the same thing last time on the phone" when he did not. I paid $1k for them to come out and clear the line just to get my second trip used and get totally conflicting information vs the first trip. Quoted $7500 the first time to replace 10ft section of clogged line under the concrete, to then find out today oh its actually $8200 because of WV Sales Tax. Tell me that number the first time.

    I had an issue in the evening that required immediate response. I called Mr. Rooter and had an…read moreemployee out to my home shortly after. The plumber fixed the immediate issue and took the time to explain the cause, and what his recommendation was. Cody was the name of the employee and he was nothing short of excellent. I would recommend Mr.Rooter to anyone looking for an honest and reliable plumbing service.

    A E Pelley Plumbing & Heating - plumbing - Updated June 2026

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