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Anything Plumbing Involved

3.0 (2 reviews)
Open • Open 24 hours

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Plumbing inspection

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Mr. Rooter Plumbing of Weirton

Mr. Rooter Plumbing of Weirton

(10 reviews)

Our family gives this company a 5+ rating without hesitation. Our hot water tank went out the…read morenight before my Mother-In-Law's viewing, around 8PM. There were up to 9 people that needed to shower before 9AM the next morning. There were no technicians available on that short of notice, so the manager took care of this himself! He was at our house to measure for a new tank early the next morning and we had water before 8AM. The customer service for this company was outstanding and we are grateful to them for their compassion during a very challenging time.

I had Mr Rooter come out and unclog a drained sewer line on March 3rd, I was told there was some…read moresort of paper towels blocking the line. (We had Cody this day) I was also told the equipment they would use this day had a camera and I would be able to see down in there, never got any pictures from there camera on that day to see what the line looked like. I then find out it is still draining very slowly. So I ask them to come out again, a week later. (This used my second visit that you get within 3 yrs which is ridiculous considering I was told there was nothing else blocking the line besides the paper towels, and I told them this isnt right to use my second trip up for something that they couldve told me the firs time but they don't care its a second trip) That Monday the 9th they then tell me they will be there late, then another hour later they call and say they have to do it tomorrow. Then Tuesday I tell them it has to be 5:15, which they say no problem... show up at 6pm. LATE. THEN, I get told my sewer pipe is cast iron and its blocking itself up, so very different from what the first tech said. He unclogged the best he could but its just going to keep building up I was told, so I asked for pictures and estimates to be sent to my email by Gabriel, he said no problem. A week went by with nothing. So I called the office yesterday to get the estimates / pictures... they sent me the WRONG estimates and pictures. I call again this morning and Gabriel calls me now saying he can't take pictures due to their risk of me digging based off their pictures, and he quoted a higher price today because of WV sales tax than he did on our previous call. Buyer beware, I will not be using them again. Bad customer service, they don't really even care about the customer, and honestly this morning Gabriel was pretty arguing with me over the phone about how he "did tell me the same thing last time on the phone" when he did not. I paid $1k for them to come out and clear the line just to get my second trip used and get totally conflicting information vs the first trip. Quoted $7500 the first time to replace 10ft section of clogged line under the concrete, to then find out today oh its actually $8200 because of WV Sales Tax. Tell me that number the first time.

Anything Plumbing Involved - plumbing - Updated October 2026

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