Since moving to Lake County, Florida, I have always had problems locating competent, reliable,…read morereasonable craftspeople to help me maintain our home. I spent the better part of my Saturday morning, calling the plumbers I found on Google, trying to to find a plumber to fix my toilet. Most never even answered their phones, nor did they respond to my message left on their voicemail. Thank God, I eventually reached Terry, of A Plumber and Associates to answer my desperate call. Even though he informed me that he would not be able to come that day, he took his time explaining in detail some possible solutions to remedy my situation. He even allowed me to call him numerous times, discussing and diagnosing the problem, until I was able to solve my problem. Who Does That???? I have never met or had any knowledge of Terry and his company before this incident. If you are reading this, please know that his patience, kindness and helpfulness does not go unnoticed. I strongly recommend that if you have a plumbing problem, CALL A PLUMBER & ASSOCIATES FIRST!

Terry and Steven are great. Came out the day I called and identified I had a leak under my slab…read more Helped to coordinate with the electronic leak detection guys and then repaired my leak the same day. It was a long day but they got the work done at a reasonable price.

My water valves on the outside and inside of the house (washing machine area). They came and said…read morethat they would have to get the parts and come back. I said okay. Little did I know that the parts I needed are usually in their truck. I had to call them back, because they shut off the water and didn't turn it back on. In the meantime a friend was able to turn it back on. So I called and told them never mind. All of a sudden I see someone in my shed doing something and it was them. Never let me know that they came back. Said they were coming back the next day. I called because I did not hear from them and they said it would be around 3-4. Then I got another call that said around 6. I cancelled them, They were supposed to come out originally on Saturday and I got a call that said nobody was available. I am still waiting for my money that I paid them. I was required to put down a 50% deposit. Linda C

Juan was prompt and knew his trade. He flushed out two tankless water heaters. Afterwards he…read morechecked all the faucets throughout the house to be sure all were at full pressure l. One was not and he resolved the issue. I feel the price was fair for the service that was provided.

I used Drain Tactics some months ago and the app never let me submit my review so I'm back to try…read moreagain. I called them on a day they weren't working but they came out anyway to fix a leaking kitchen sink. He said he was out running errands and would stop by. I can't remember the gentleman's name but he was so kind. He fixed the leak and corrected an error on how the pipes were configured. The price was very reasonable. I wouldn't hesitate to use this company again.

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

I love Lapin Services they've always been quick to handle a problem if it needed quick attention, I…read morerecently had to put in a transfer tank and a pump and they were on that project quickly because it caused a set of bathrooms to be out of commission until the problem was solved. I have used them for years and will continue to use them because of their quality of service and their experience.

I have used Lapin now for several years; recently they installed a new drain field in my yard. The…read moreprice was about average, the service was excellent. They are my go-to septic service.

He has done so much for our family. He has change sinks, painted, added light fixtures, among other…read morejobs in the home. He is a very knowledgeable and cares about his quality of work. 10/10 Highly recommend !

Very reliable and trusted handyman! My go-to for any problems. Service was professional, always on…read moretime and incredibly clean.

Had a leak from the upstairs neighbor in a two-story condo, but both the HOA and the tenants…read moreupstairs were non-responsive. These guys came out and DOCUMENTED EVERYTHING while they found and fixed the leak, which will make it much easier for us to recoup our losses (and their timely action prevented further damage). Not only that, their communication is AMAZING and they showed up EXACTLY when they said they would. I know it's hard to believe, but I went from looking for a plumber to stopping the leak in less than 12 hours, and the majority of that time was us getting back to the place to let these guys in! If you want a company that answers your texts, shows up when scheduled, and does work within the quoted price, hire these guys!!!

From the owner: Let us Master your Drains! Call us today for your Drain cleaning and Clogs, also we can conduct…read moreleak detections to locate leaks in the home.

Water heater replacement in a confined space under kitchen counter. Harvey visited to provide…read moreestimate, advised on options for replacing existing compact unit or installing new larger water heater in garage. Explanations were clear and comprehensive. On installation day the office called to confirm I was ready to support. Installers Wayne and Zack arrived on time, worked efficiently and carefully to avoid damage and keep work area clean. Removal of old unit was unusually difficult, requiring some disassembly of cabinetry which was done carefully and reassembled afterward. Wayne and Zack cleaned all areas affected and new unit solves the problem. This is my second experience with Harvey baker Plumbing and I expect to call on them for a much larger future job (decommissioning septic tank/field and connection to city sewer). Harvey, office staff and installers were all honest, friendly and professional. Highly recommend!

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

These guys are awesome . They are hard working . They are also one of the most knowledgable…read morecompany's that I have come across and they work very hard . billy Jr. Is great guy and his sons are very professional. I will never use another plumbing company as long as I live in the area.