I didn't even get to the tasting part and already hated it. I had heard from a friend and based on…read moretheir stellar reviews that they would be excellent. I'm sure their cakes are wonderful, but if you want customer service this is NOT the place to go. When I called, the person was very curt and it was difficult to get information as to whether or not my date (11 months out) was available. I was told that May, June, and July were starting to fill up and that I needed to make my decision fast. My fiance works full time out of town (4+ hours away) and I normally live out of town (3 hours away), so coming in on a Tuesday for a cake tasting together is almost impossible for us. I asked if there was any way we could possibly work around this. I understand it's policy, but how difficult would it be a bit more accommodating by using email, scanning pictures, phone conversations, allowing a relative or MOH to come in, etc, for a consultation on those days? She begrudgingly set up an appointment for me. No questions about the size of our wedding, when it was, where it was, or what flavors I had in mind. I called other bakers around town and even though they were busy, they still were incredibly accommodating, even though they all pretty much have the same policies as no tastings on the weekends. I was really shocked at the way I was treated, so I called back to Couture Cakes to ask for the owner, since judging by the rudeness I assumed it was an underpaid receptionist. She had the audacity to argue with me, saying that she was not rude and that she remembered speaking with me. She became incredibly defensive, saying that she was not curt in anyway and that I was wrong. She finally apologized, and when I said thank you and that I still wanted to conduct business with her, she just said with utmost attitude "well then, do you even want to come in then?" WHAT EVEN!? I felt like I was in the twilight zone and was sent back to some sort of high school drama. This is the type of business that gives women owners a bad name! I am so disappointed because I was looking forward to using them for our large wedding regardless of the tasting. If this is the way their business is conducted I do not foresee this business lasting much longer. DO NOT GO HERE! Just because she did AJ McCarron's engagement cake doesn't give her the right to conduct poor business. Please, do yourself a favor and go elsewhere. When you're in the throws of wedding planning the last thing you want to deal with is awful customer service.