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    Too Blue Boutique

    5.0 (2 reviews)
    Open 11:00 am - 7:00 pm

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    9 years ago

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    9 years ago

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    Warm N Cozy Quilting

    Warm N Cozy Quilting

    4.4(9 reviews)
    1.6 mi

    I will NOT BE SHOPPING at this quilt store again…read more I'm a former teacher, outgoing and DARLING! I love crafting in community. My first visit I bought fabric, got a tour and signed up for 2 open sews. Went to my 1st open sew. It is a large square of tables with ironing and cutting in the center. The husband owner was sitting at a table working on quilts. The wife owner was walking around. I smiled & introduced myself. As I'm unpacking a women asked for help with tshirt quilts. Owner wife pulled out some templates the customer could use and talked about having template access during open sew. Since it was my 1st time, I precut everything before I got there. I cut my ENTIRE quilt using my June Taylor Shape Cut Plus Ruler which btw changed my life! I used to cut everything with a metal ruler and rotary. Finding such a tool existed was awesome and has saved me sooo many hours. In planning for the future I asked if they had the June Taylor strip ruler. It's not small so it would be nice to not have to haul it along. What they SHOULD have said: We don't carry that brand but we love that ruler too and have one made by Creative Grids. You can try it if you want and I can tell you why I think it's a better brand, just let me know. What they DID say- and by THEY, I mean the ENTIRE room in full loud voices and unison: NOOOOOO!!!!! I was STUNNED! I was so uncomfortable. I was shocked. I stood up and tried to laugh it off and said something like well, I love my ruler and I will be using it often. I had zero idea why they hated the ruler so much. I am brand spankin' new to this store! Seriously? I'm adult and you are going to scream NO at me? What the h*ck! The owner starts explaining my version is junk and hers broke and and and and and and and. The room was going on and on too. I felt like CRAP! This is what I own. June Taylor brand has been selling quilting supplies since 1961 and AccuQuilt thought enough of the brand to buy it this year. I left the room and called my husband. I burst out crying. Went back in and owner wife asked if I was OK. I couldn't do it. I gathered my stuff and busted out crying again. I told her why I was upset or tried to but all she could do was explain to me why her grid was a better product. IT'S NOT ABOUT THE RULER! She told me this group used to belong to another and the people there were mean so they started their own blah blah blah and here is more about the ruler. I told her the group did not really seem ready and willing to accept new people and certainly wasn't thinking about how they treat them on the 1st minutes of their 1st day. I appreciate they found like-minded people to click with, but if they aren't open to new people, different equipment and different styles, it's best to not open it to the public. I left. Later that day, I called and asked to speak to the wife owner She could barely give me a single word answer to anything I asked or said. She said she had been crying and she couldn't believe that somebody wouldn't feel welcome in her store and she "let her guard down." She also said she had been sick. I told her wanted my money back and fine to take it as a store credit. What I wish she would've said during this call was I'm so sorry that this happened and I want you to come back and feel welcome and let me give you a refund for today. I will remind the group there are as many styles of quilting and quilters as there are fabrics in my store. She STILL didn't understand during this conversation what made me cry. She made it about herself and her creative grid ruler...again. Stopped in 10 days later to spend my $20 credit. The owner wife was sitting inside the door at a sewing machine, she saw me. I saw her. I debated on saying something but husband owner greeted me from the cutting table. She walked out of the room. I bought $21 worth of items with my $20 credit and got the h*ck out of there without seeing her again, probably for the best. The husband owner and his mother are extremely kind and professional and I had a fully positive experience with both of them.

    Great service. Helpful staff. I have had the store long arm stitch two quilts for me and I love…read morethem.

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    Warm N Cozy Quilting
    Warm N Cozy Quilting
    Warm N Cozy Quilting

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    Too Blue Boutique - womenscloth - Updated May 2026

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