Zack was quick and went out of his way to help me find someone who could help with my foreign car…read moreand to get me and my car there safely.

Amazing human being I totally recommend above anyone else. , total life safe and genuine person…read morehelped us replace a flat tire , helped us get home safely.

Cleanest, gas station bathrooms I've ever been in!! if you're traveling, definitely stop here!read more

They have clean bathrooms, in the women's bathroom they have flowers and a good smell, the cleaning…read morepeople do a great job, the cashiers' customer service needs to be improved.

We were in Webster City visiting family. The tire pressure on our rental car was low, and we were…read moreleaving the next day for Des Moines. Dave called the car rental company, who told us we had a full spare in the trunk, and that they'd send someone to change the tire. We checked the trunk and found a donut tire, not a full size spare. We didn't want to drive on the interstate with that tire, so we cancelled the service call from the rental company. Fortunately, someone recommended Marlie's. We called them forty minutes before they closed and they were so nice! They told us to come by so they could take a look at the tire They removed the screw, patched our tire, and only charged $30. Plus, we had a really nice conversation while we waited. As a bonus, they recommended dinner at Seneca Street Saloon. We ordered pizza, and it was delicious! Marlie's is the best!

dropped off my other truckster because I didn't have time/resources to investigate a recurring…read moreproblem while fixing my primary truckster. told chad I had another-other vehicle to drive and could wait for him to work his way through the backlog. he got back to me midweek and the repair was completed in a timely manner at a reasonable price. YEA!! truck is behaving well and as the ignition control continues to not detect the annoying event it continues to get weller each day. we had some small confusion about when I could pick up, but it was resolved quickly and amicably. seems a nice place and decent folks

Absolutely amazing from the first phone call in a terrible situation! My daugh 18 years old is…read moretraveling 4 hours to spend time with her college student bf while she is pregnant! Judge if you want but remember you don't know how amazing she is either......... anyways John immediately tended to our situation over the phone and absolutely took care of a situation like a father would expect I would tell you guys more but since the price was so good I'm leaving it up to the rest of you to put your faith and trust in this company!!!! Thank you John and your amazing family may God bless you all!!!!

I was coming from New Hampshire. Stranded and out of gas on the 35 and they were very quick to come…read moreand assist me. Would for sure recommend them to anyone in the area. Great price as well. Their service is greatly appreciated!

Fast response and friendly service at a fair price. Thank you for rescuing us out of the ditch!read more

From the owner: Tolle Automotiveread more

I am appalled by the way this business treated my teenage daughter. She was traveling alone through…read moreIowa when her check engine light appeared. Seeking peace of mind, she pulled into Hanson & Sons. The "service" she received was a brief scanner hookup for code P1450. The "professional diagnostic" she was sent was a low-effort screenshot of a Google search. For this, they charged her $133.75. There were no prices listed, and no one had the decency to tell her there would be a triple-digit fee for a service that most reputable shops (and every major auto parts chain) provide for free. In fact, the owner apologized that my daughter did not ask the appropriate questions. When confronted with how unreasonable this price was for a simple code retrieval, the owner was unprofessional and refused to find any common ground. It is clear this business prioritizes a quick buck over ethics. If you're looking for a shop that actually treats people with respect (and not a heap-ton of passive aggressive attitude) and fair pricing, keep driving. This isn't it. EDIT: I sent a direct message to the owner correcting her response (it wasn't a credit card, and I was never given a counter offer to my $25 offer), and also informed the business that I had found an automotive business in Clarion who would pull a code for less (the owner said he would price match to 30 miles), they declined to price match. The business owner then proceeded to say that the reason why the business isn't equivalent and worthy of being price matched is because "Arnold's employees are not professional service providers. They are salesmen." What's even worse is the condescending attitude and passive aggressiveness found in every conversation. This is not a business a person should trust their vehicle with.

am writing to formally complain about the extremely poor experience my sister had at Hanson and…read moreSons Auto in Clarion, Iowa. The service she received was unprofessional, misleading, and unacceptable. My sister was charged $133 for services that were not clearly explained or justified. At no point was there transparent communication about the cost or necessity of the charge, which strongly suggests she was taken advantage of. When she attempted to ask questions and understand what she was paying for, the staff responded with a dismissive and rude attitude rather than providing clarification. In addition to the questionable charge, the overall customer service was extremely poor. The staff displayed a lack of professionalism, patience, and respect. No customer should be made to feel uncomfortable or brushed off when asking reasonable questions about their vehicle or their bill. This experience reflects badly on Hanson and Sons Auto and raises serious concerns about their business practices, particularly toward customers who may be more vulnerable to being overcharged. I believe this matter deserves attention, accountability, and a proper explanation of the $133 charge.

11/10, couldn't be more perfect and would recommend to anyone. Sean quickly responded to my request…read morefor a roadside tow. He was able to immediately accommodate my need to tow to a different location. I was charged a very reasonable price for a 40 mile tow. His passion and care is immediately apparent as he is very gentle hitching the car and securing it. Sean even went out of his way to provide a quick tow to another location nearby when my car was refused. Sean is a kind person, caring, professional and good at his job. I'm normally leery of towing services, but Sean has singlehandedly changed my perspective.

The right crew for the job. They were quick to respond to my call. The professionalism of the…read moreoperators were top notch. The communication with me was stellar always kept me informed of their location. A+++

The best place in the world for getting you car towed or looking for parts very timely in their…read moreresponse time I would recommend

Our business gets parts from Hogeland Auto Plaza. They are courteous, prompt and reasonably…read morepriced. Staff is always friendly and goes out of their way to make sure the parts are correct. We will definitely continue to do business with them in the future!