So appreciated the high level of customer service not only on the phone but also in person as well!…read moreAllison and Aaron (sorry for misspelling) got us in to help with a diagnostic issue.. fixed and we were back on the road! Plus they love dogs!! Thanks again!

No B.S. Here. Very easy to deal with. We got a quality truck for a good price with an oil change…read moreand a full tank of gas. Family owned and no pressure. Definitely a good experience.

Only one thing I can say about this place... Amazing! The car I bought was nearly $3500 under book…read moreprice, and it seems like a smalltown dealership that isn't trying to rip you off. Very enjoyable experience and I would go back in a heartbeat!

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

untrustworthy crooks. they will literally tell you anything to get you to purchase even though…read morecategorically they know it to be untrue. Especially when it comes to warranties. Do not trust anything they sell you and don't pay for anything extra when purchasing a vehicle. I would also highly recommend going to any other Toyota dealer.

Jake, Mitch and Daryl are awesome. My friend and I were in Clear Lake on our way to Omaha when my…read morenew (not Ford) car would not start and could not be jumped. They were very willing to troubleshoot and eventually got it running. They were so helpful! Best service ever!!!

This dealership has The Man if you need to service a '76 Ford! I limped into their dealership with…read morea vehicle others (except for Latimer Fuel, another good mechanic just south in Latimer) couldn't or wouldn't fix. Basically needed a new alternator/voltage regulator, but even in 2016 people think ladies know nothing about their vehicles, and pretty much ignored my suggestions when my classic 1976 Ford MiniHome couldn't hold a charge. This gentleman(!) went to it and had me back on the road. Whatever will we do when mechanics like him decide to retire and quit fighting to get '76 parts unbelted from their 40+year-old frames?! Thank you, sir.

Thank you team at Fort Dodge Toyota for working with me in getting the car I was looking for! I…read moretook in my car for a trade-in for a new RAV4 hybrid. With the COVID-19 pandemic many dealers did not have what I wanted but this team didn't let that stop them. I worked with Drake who personally contacted other dealers in nearby states and was able to get the car delivered in Iowa. I even had my family in another state try to help me find the car in the color and specifications but they were not able to find it. It was at this dealership with their knowledge and research skills that they were able to find the car. Also, since this was my first time financing a car I wasn't sure what the process was but Sidney was very patient with me and helped me get a great deal! I took advantage of the special Toyota had and since I am going to be a new grad I was able to apply for that program as well. I got a fantastic deal and if you're looking to trade-in your car or are looking for a car and can't find it in Iowa be sure to stop in to Fort Dodge Toyota for your purchase! -MJ

I was looking for a used car for my Daughter, this was going to be her first car so it was a very…read morebig day. I found a car I was interested in, and drove to Ft Dodge, from Des Moines to look at it. At first, I was afraid this was going to be another "Big Dealership" experience, where the interaction was going to be impersonal and the negotiations drawn out and painful. Boy, was I surprised. We were met immediately at the front door by a Salesman, who immediately helped us even though we were looking at the cheapest cars on the lot. The vehicle we test drove, and subsequently purchased was clean, fully operational, and exactly what the advertisement showed. This is one of the few used car dealerships I have ever found with a "7 Day, if you don't like it, bring it back!" guarantee. That made me feel quite a bit better about the quality of the cars I was looking at on this lot. But it gets better. After the price negotiation, which took about 5 minutes, they met the price we both felt was very fair for the car. The Sales Manager came over, and very carefully explained all the paperwork to my daughter, what each form was, and what it meant. My daughters eyes really lit up, as it was her first real "business" experience. When they heard it was her first car, the Store Manager came over and introduced himself to us, was genuinely excited that we had chosen their dealership as her first purchasing experience. This was probably the best dealership experience I have had in my 25 years of purchasing cars, and the next time I am in the market for a Ford, Toyota, Lincoln or any used car, Fort Dodge Toyota will be at the top of my list. I highly recommend this dealership to anyone who is looking for New car, or a quality used car. I received no payment or incentive to write this review. This review is entirely from the heart of a very satisfied customer.

Replace a fuel filter and transmission thermostat. When I got home the message center stated that…read morethe vehicle needed service. Mechanic would not check codes and told me to take vehicle to O Reilly Auto parts if I wanted the codes read to find out what was wrong. Mechanic told me he did not work type of engine after they had worked on it twice charging me over $700.00