We've been customers of Art Express for well over 20 years now, and have always found their work,…read morequality of materials and customer service to be unparalleled. Anwar, Vladimir and the entire staff there are always super helpful and always seem to bring out the best in the pieces we bring to them, large, medium or small, regardless of what the actual piece cost us to purchase. We recently ran into a problem at home. Whenever we travel, we like to purchase a local artists work from places we visit or enlarge photos we've taken to get them framed and put up on a gallery wall in our dining room. The problem is, or I should say was, that we had run out of space and did not know what to do with a painting we bought in Tuscany, and another we bought in Positano. When we took them in after all these years we learned something new: Art Express makes house calls! Today, they came over to our home, reviewed the wall, our pieces and the two new ones from Italy, and rearranged our wall so that everything fits AT NO COST to us. This is a service that they provide to their customers. And the icing on the cake is that everything now seems to flow beautifully on the wall. Art Express is truly amazing!!! If you've got something to frame or re-frame, you won't go wrong by bringing it to Art Express and letting them take care of it for you. We won't take anything of ours to anyone except Art Express....they are great.

I needed a frame for a lovely piece we purchased from artist/photographer Pedro Ledesma III…read more Having previously purchased a frame from Frame Art/Art Express, they were our first choice. Immediately upon entering the store, I was assisted with making a choice. The shop salesperson looked at the piece, asked what my style was and pulled down some sample frames. After carefully choosing the pros and cons of various choices, I made my purchase. She said it would be ready in a about an hour. Having lived in Miami for over 40 years, I was skeptical that it would be ready within the time frame. It ended up being ready before the hour was up. The frame and piece look spectacular. If you want a frame done fast and done right, head to Art Express.

BEWARE!!! Long story short: They damaged my posters requiring me to have them professionally…read morerestored and only offered me a partial refund (minus the sales tax, which is illegal) only after I asked for a full one. Picture shows the worst poster but all 3 have to be professionally evaluated to even see if they can be salvaged. I brought in 3 very large vintage, Italian movie posters about 39" x 55" to find out what options they had for mounting temporarily on some kind of backing to help store them more safely and press out some of the creases as they had been folded while in storage. I was given the option of pressing and mounting them to a foam board backing product called "KoolTak," and was told by two employees that it was temporary and removable so that they could possibly be fully restored elsewhere in the future. After about 2 years of sitting in climate controlled storage, the temperature never going above 75°, all the posters bubbled up from the backing and many of the creases from the folds raised off the board and puffed out and wrinkled. I took them back to see what could be done and left them for the owner to look at and decide what to do. I also asked for a quote to remove them from the foam board backing because I was going to list them online and would need to roll them for shipping and whoever purchases them may want to have them fully restored. No one contacted me about what options there were to correct the issues, or to give me a quote for removal. They took it upon themselves to simply repress the posters and try to smooth out the bubbles and creases, then called me to come pick them up. When I arrived, they didn't look much better, and they said that's the best they could do. When I asked about the quote for removal, they told me that they cannot be removed, and that the posters are now permanently mounted to the board...I was absolutely shocked. I would have NEVER done this if I had any concern whatsoever that they would be PERMANENTLY GLUED to these boards, and glued to them with bubbles and raised creases. I stood there in disbelief and listened to their apologies, the employees, not the owner, as he has never once bothered to contact me. They also informed me they will no longer be offering this service, but too late for me. I was extremely upset and left, and after contacting a restoration company to get an idea of the cost, I called Dadeland Framing back to ask for a full refund and after the employee spoke to the owner, they called me back to say he was only willing to give me a partial refund minus sales tax. His reasoning was that it had been two years and that I may not have stored them properly causing the bubbles, which is understandable, even though I did. But, I was not asking for a refund only because of the bubbles, but because I now have to incur the expense of shipping them to a professional restoration company to attempt to remove them from the foam board backing. I told them to keep their partial refund and they'd never get my business again.

Great service, quick, effificent, very nice staff. Took care of my jersey. Would highly recommend.read more

I've been getting all my things framed here for over 5 years and the quality of the work never…read moredisappoints. The owner is also an amazing woman that's super nice and willing to help you find the perfect framing combination for your pieces.

They moved from their original Bird Road to a much smaller location nearby. Haven't picked up the…read moreframe I ordered yet! Frame was not ready when promised, expensive and very difficult to park. I'll try a different place next time!

This framing place is excellent. First, and most importantly, it is the best framing at the best…read moreprice in Miami. I shopped around for services (even contemplated trying to frame a bunch of things on my own) and came across this company's living social deal (in Nov. 2012). I thought they would jack up the prices to dilute the coupon, but it was so affordable that I got everything I wanted framed PLUS two additional pieces that I hadn't anticipated framing and was able to get a refund for one certificate (bought 3, used 2). The first place I went to wanted to charge me over $700 for 5 items. I paid 1/4 of what I would have paid had I gone to the first place (I used the living social coupon - for argument's sake - had I not used the coupon, I still would have saved almost 50% from the first place I went to). Second, the service was just as excellent as the value. The associate working at the time sat down with me for over an hour and walked me through each piece I had brought in to frame. She went through different mattes and frame colors/styles until we saw the combos that looked good. Also, I went on a Monday to pick up my frames, and even though they were only open for appointment only on Mondays, a man, whom I believe to be the store owner, let me pick up my framed work! Great place, great service, great value. I highly recommend! Very satisfied customer!

Customer service (a thing of the past) is alive and well at Onate Framing Gallery and the…read moreprofessional product that was delivered was just as awesome. The staff is polite, respectful, easy to talk to and bilingual. Not only did they understand the language of framing but also my needs and sensibilities. I had a large oil painting framed in a beautiful gold finish, five smaller frames perfect for the pulp magazine covers I had collected and one exist frame reworked so that it would fit the fruit crate label that was displayed. My reworked frame was completed under the guidelines that if it didn't work it was no ones fault -- which I felt was completely understandable and fine. I was taking a chance and understood the risks. But everything worked out better then I could have dreamed and it was worthwhile driving all that way. I would do it again. My last comment is that they are closed on Mondays.

The creativity and workmanship is better than most in the Miami area, demonstrating thoughtfulness…read morein the handmade frames produced there. It seems the demand of work sometimes makes it hard to manage delivery expectations, but the product is well worth the wait.

I never ever do reviews for businesses but I feel Frame & Crate is worth my time. There is really…read moreno comparison of this frame shop with other frame shops. This is where you can send the impossible to be framed. There is nothing they can't do. As a collector I have different types of pieces that are sometimes difficult to maneuver and worth a lot. James Bier is beyond the nicest person I have ever met. He delivered this huge painting for me that couldn't even fit in the elevator. I thought it was impossible but he did it. His assistant Enrique, who is also an artist, is a sweetheart and also knows how to value and treat an artwork well. Best price for the quality. They have not only done my daughters diploma but they have also framed my valuable works of art.

Fabio is incredibly nice and professional. We came in last minute on a Saturday to get a broken…read moreglass replaced for our frame and he went above and beyond to make it look perfect. 10/10 recommend

Continues to be my favorite place to create frames. Fabio is so professional and thorough. I highly…read morerecommend this place -reach out to him for advice on your most important portraits. You will not be disappointed.

I ordered 3 prints from them, I had a buyer and I needed fine quality. When they arrived I was not…read moresatisfied about the quality at all, but foremost I had to reprint them locally since I had to re-sell them. I emailed Prints Giclee Shop and explained to them that I did not like the quality, and I had to print them locally and I asked for a refund. They didn't agree on the refund and said it was the quality of my files. Fine, I send the H-res images, the told me to mail them to Italy (I thought to use them as a gift for a friend since they are not ok to sell). However, I really did not need those prints anymore. They never gave me an estimate on that(sending them to Italy) and took the initiative to send 3 prints to my address in the US and THAT WAS IT. The worse part of this story is that we are a non-profit and sell prints for CHARITY to support children and adults victims of violence, so besides not having a lot of money we all work for free. It's really sad what they did, and it says a lot about the company.

Extremely professional editing and printing quality! This staff is great to work with and I am…read morealways uber happy with the results. I highly recommend this company.

Excelente!!!! Super recomendados!!!…read more He mandado ya ha enmarcar varios cuadros y siempre me han quedado bien. Buen precio, cumplidos y su servicio es muy bueno. Los he recomendado con amigos y nadie se ha quejado. Así es que los recomiendo!

Increible atención, Zulay es muy amable y sabe de la materia, excelente trabajo y mucha variedad de…read moreframes. Totalmente recomendado