Dan was the technician who came out to replace the two cables in my garage. I first noticed that my…read moregarage door wasn't closing flush on one side, and after looking over the equipment, I saw that one of the cables was starting to shred. I figured it was best to replace both before they broke, and likely this was the reason for the uneven closing. I received a reasonable quote, and Dan was very professional in his assessment. He didn't try to upsell anything, but simply provided helpful recommendations. Overall, I'm very satisfied with the service. Dan was friendly, knowledgeable, and easy to talk to. Highly recommended.

Aggressive Upsell and Worthless "Warranty"…read more TLDR: they will aggressively upsell you to replace things that aren't broken, promising a seven year warranty. But when something they install doesn't work, it's total crickets. Longer version: Little over a year ago, the spring on my garage door broke. Should be a couple hundred dollar job. These guys come out and the upsell starts right away: Upsell 1: they say I should replace the springs on both doors, even though only one was broken. Upsell 2: they then aggressively sold me to replace both openers even though both still worked. Their pitch was that the openers were old, that if I replaced them now, they would give me a great deal and then I wouldn't have to worry about my garage doors for years to come. They specifically emphasized that they stood behind their work with a seven year warranty. Their prices are definitely on the higher side for the industry. So what should have been a couple hundred dollar job turned into a bill over $4,000. Fast forward to current day. One of the openers they put in starts not working. I call, they come out. And the very first thing they recommend is: Upsell 3: They claim there's nothing wrong with the opener. It's something with my doors. The red flags were definitely there. Because I know that door moves up and down smoothly. But they insist this is the problem, which they then fix for $1000. (Well above market rates). So now I'm into these guys for $5000. And a day later, the opener stops working again. They come out, leave. Problem remains. They come out again. Problem remains. It is absolutely obvious that the opener is defective, and if they stood behind their 7-year warranty, they would put a new one in. But they won't. So I'm down $5000 for a job that probably should have cost 50% of that if I had taken my time and gotten multiple quotes and dealing with a doubly dangerous situation (the door stays open so thieves can get into my garage, and there is a risk of it coming down and injuring someone). They then finally replace the opener, but with a vastly inferior version with less power and less features. The reason? Because they're losing money by doing warranty work! Seriously, what's the point of the warranty then. I'm not saying you should never use these guys, but if you do, take the following advice: 1. Make SURE you get a quote, including from a big box store like HD, before you buy their upsell. You may find a significant price difference. 2. Take any warranty claim with a huge grain of salt.

Yet again another great experience with Greg at Monrovia Garage Doors. My garage door was not…read moreworking properly and my DIY wasn't cutting it so you just gotta leave it to the professionals. And Greg promptly responded, he scheduled me in and resolved my issues. Highly recommend every time.

My garage door opener had a major malfunction yesterday and Greg came to my rescue!! Fixed my…read moreissues and then some - excellent service, quality work, great prices - he really made a potentially stressful (and expensive) situation easy to handle and left my door opener in better condition than he found it! I initially requested a quote via Yelp's "project" panel, describing my issue and I had a next-day appointment secured with Greg by the end of the day! Based on my limited description of the issue, Greg was able to provide me with a thorough quote - actually 3 separate quotes for all the potential issues that might be causing my malfunction. Greg gave me a 2 hour time frame for the appointment and texted me early and showed up right on time at the beginning of the window - very prompt! He diagnosed and fixed my issue so quickly and even made sure my opener was lubricated appropriately and running even better than before - above and beyond! He doesn't try and push a bunch of unnecessary services or equipment on you - he's a real straight shooter and it was so refreshing! He was a joy to chat to and work with. And his prices just can't be beat - very reasonable! It's so rare nowadays to come away feeling satisfied with value for price - I was so impressed. Greg did explain that Yelp doesn't always notify him of quote requests and that texting is best for the fastest reply - which it does specify on his website (see attached photo). He also accepts all forms of payment - credit cards, checks, cash, and even Zelle or Venmo! They've recently relocated the business from Monrovia to Rancho Cucamonga - but the bulk of his clients are in Monrovia and he definitely still services this area - lucky for me lol! We are beginning renovations on our house and will definitely be reaching out to Greg when we're ready to redo our garage doors - highly recommend!! Tysm Greg!

Joel was listed second on yelp's garage door service for my area. We talked on the phone at 10:55…read moreand he was able to be here in an hour. It's too bad that he wasn't listed when googling yesterday for garage door repair where i evidently called a call center, Precision (888-629-6127) who directed me to "Garage Door Service (949-542-6999). Joel replaced the garage door springs and brackets which were replaced yesterday by Garage Door Service who charged me $4,400 for that plus brackets, labor and tax. "They" told me that i needed a new wall motor and quoted me the lowest price of $2,700 to fix my problem. Thankfully, i wanted at least one other estimate and Joel, an honest self-employed man (my parents were self-employed) came. He was actually more upset than my aunt and i over what they did - wrong parts, outrageous repair bill and wrong "fix" of replacing the motor. The true garage door fix was to replace the springs, with the correct springs. And the cost with labor under $450 vs. $4,400!

Had a great experience with Joel and would absolutely recommend him! He took the time to explain…read moreexactly what was going on, walked me through both short- and long-term options, and never once felt pushy or salesy. Pricing was very transparent and honestly in line with what you'd expect if you bought the parts yourself, which I really appreciated. We ended up replacing the spring and getting a new opener, and everything was done in under 2 hours!

Our garage door kept having issues recently. When the door is closing, it'd go back up again. We…read moremade sure the sensors were not obstructed, but the issue persists. Eric came by the first time to adjust something but it's still happening. The second time he came over, he and my husband figured out it was the wiring issue. Eric cut the loose wire, reattached it and everything is back to normal. Love having a local guy who is friendly, knowledgeable and able to fix the problems. Highly recommend Peterson Garage Door.

This review is for Eric…read more I reached out because our garage spring snapped and we needed it fixed ASAP. I reached out to a number of businesses, and was able to get someone to come out later tonight. Eric called after I had scheduled the other service, but I was impressed that he still wanted to help me and make sure I didn't get ripped off. He walked me through diagnosing the problem, and with his help, I was able to confirm that it was indeed the spring that snapped. He then gave me a quote to make sure I knew what the price range was for replacing a spring. Eric seemed super chill to talk to, and instantly earned my trust. While the other service ended up working out (albeit for a slightly higher price than what Eric quoted me), I felt like I won because I knew what to expect, and also I have a new go-to person for all my garage needs!

I had a really great experience with Garage Door Doctor and wanted to share. The owner came out…read moreand, instead of trying to sell me something I didn't need, gave me honest, thoughtful advice about my situation. It was clear he genuinely cared more about doing the right thing than making a sale, which is pretty rare these days. I really appreciated how straightforward authentic he was. It made the whole process feel low-pressure and trustworthy. If you're looking for someone knowledgeable who will actually look out for your best interests, I strongly recommend reaching out to him and will definitely be using him in the future for all of my garage door needs

Amazing, quick service! Kenji explained what the issue was and what was required for the fix. He…read morebroke down the concepts in a very easy way to understand and also pointed out how to extend the life of the garage door and the motor. The price was very reasonable compared to others and I very highly recommend his business to anyone else. Thank you!

Ron was punctual, fast, and professional. He gave reasoned and understandable recommendations. The…read morenew hardware in our garage looks and sounds great. Very satisfied!

Ron was a great help today. Quality work & great pricing with a quick return time. If you need any…read morehelp with garage doors or gates . This is the company to hire. Thank you a lot !

This is an amazing company! Honest and trustworthy. They went above and beyond to help my elderly…read moremother. Can't recommend them enough!

Great service. Friendly, arrived on time, and did a great…read morejob. My garage door completely stopped opening, and it turned out that a piece had snapped and stopped the entire thing from moving to open the door. L&S took care of it and now it's working great. Even redid the lock and fixed a missing bolt for me. Highly recommended.

Will is responsive and reliable. Needed my master bedroom sink faucet installation fixed. He took…read morecare of it easily where previous vendor struggled. I recommend and very fair pricing and value

Highly recommend Will and his services. He is very responsive and was easy to coordinate with. He…read moreinstalled a vanity mirror for us and took the time to ensure everything was centered and squared. It's evident he takes a lot of pride in his work!

Thanks to Dave! No money spent, no garage technician needed. Garage Door Basics had the most Yelp…read morereviews so I went with them. Contacted GDB and Dave explained to me what the error codes were on my Liftmaster garage door opener. His pointers and a bit of YouTube and my garage door was fixed. No estimate needed, no spent money, and awesome customer service. If I really need someone to come in and check my garage, I'm calling Dave and GDB. They saved me a ton of money and earned a customer in return for anything else that comes up with my garage. Thanks for the communication and customer service.

Called and spoke to Dave the owner on the phone. He said his lead tech Jacob would be in our area…read morewithin the hour which blew my mind. I was not expecting us to resolve our garage door issues that same day, let alone the same hour. Jacob showed up, super polite, and ready to go to work. I explained to him the issue we were having. He and I did a little troubleshooting and determined that our garage door had lost its programming, most likely due to a recent power outage. He was able to dial us back in within a few minutes and said there would be no charge. Who does that anymore?! This company really and truly knows how to treat their customers and they will for sure have my future business. I will also recommend them to our friends and neighbors. Thank you, Dave and Jacob of GDB!

Called to get an estimate for a broken spring door. Jonathon arrived on time and gave me…read morecompetitive estimate. He was quick and polite and repaired my garage door about 30 mins thank you for help

Called for service- they replied within 15 minutes and arrived and assessed what I needed and the…read moresprings were installed right away! They showed me the door could be lifted and I tested it my self and was pleased.