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Toni’s Clean Exit

5.0 (1 review)

Services - Toni’s Clean Exit

Commercial deep cleaning

Commercial move-in or move-out cleaning

Commercial standard cleaning

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2 years ago

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Elan Cleaning and Home Services - ss

Elan Cleaning and Home Services

(18 reviews)

I do not like giving negative reviews. Actually it has taken a while or me to leave this review…read more Now that I have had to identify a new service that requires an expensive first clean, my frustration with this small business resurfaced. Also, it is important for the yelping community. I did my research when I decided to choose them. I chose the small husband and wife business. I love the fact that they worked together. Also the reviews were great. I moved into my house in January. It was empty with a new kitchen and new floors. So this was easy money for them. When they finished I did a walk through and noticed that the kitchen had not been clean. The kitchen has new appliances and cabinets but they were very dusty. Isn't that to be expected? They did not clean it because it was new. However, the husband did a quick wipe down with water. I didn't say anything at first. That was my fault. It is hard establishing new services, I had just over into town and I wanted it to work. However, the wife did follow up with me. At that time I let her know about the cabinets and the dirty windows. I was really disappointed but when she was wiling to come back for free to clean, I accepted. Well, then I traveled for work, her grandchildren came to visit, she became sick and a month later we still did not schedule. Finally, I followed up because I wanted clean windows as promised in the agreement. Don't forget my house is extremely small and was completely empty. Easy money for them. Well, they backed out of their agreement. That is terrible practice. I told her that I had a picture of a cob-webbed window and dusty shelves, dated the initial date of my clean. I think this frustrated her. I am very disappointed and was definitely on the losing end of this deal. I did not get what I paid for. I was willing to work with them and she backed out like that. Again......an empty house, 1000 sq ft with new appliances and I paid full price. Easy money but I got dirty cabinets and cob-webbed windows in return. My recommendation is that you do the walk through with the wife and not the husband. Make sure you open every door cabinet. Until you know them, make sure you take a good look. I think it will work. I think I came across as a push over and so I got the short end the stick.

Hired Élan to do a fairly non-standard full house cleaning. We talked to several companies and what…read morereally impressed me was their ability to be flexible and responsive to what I needed, rather than try to fit my job into some preconceived notion of a "turnover" or whatever. I had specific needs, they took careful note if what I asked for and they did it exactly as asked for a fair price. That's really something. I'll also say that the work itself was impeccable and that Tricia and Dave were really great people to meet. I would highly recommend these folks over several of their (unnamed here but also well reviewed on Yelp) competitors, especially if you have a little bit of a unique job that needs doing.

Toni’s Clean Exit - homecleaning - Updated October 2026

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