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    Tone Kraft

    1.2 (20 reviews)
    Open 9:00 am - 5:00 pm

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    3 years ago

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    7 years ago

    This company sucks. I submitted a question through their 'Contact Us' link on their web page and was totally ignored.

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    4 years ago

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    5 years ago

    Placed an order in May and have not received it nor have I received any updates or response to my Inquiries. Goodbye $$$$

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    9 years ago

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    Guitar Center

    Guitar Center

    (47 reviews)

    $$$

    Back in middle school, I used to swing by this guitar store after hanging out at the mall. Walking…read morein, you immediately felt the energy of a place that genuinely loves music. The walls were lined with guitars of all shapes and sizes, amps humming softly in the background, and the smell of polished wood and strings--it was a small escape from the usual mall chaos. What made the experience even better was knowing one of the employees. They were always approachable, happy to answer questions, and genuinely excited to see someone trying out an instrument. Even as a kid, it didn't feel intimidating to ask for advice or try a guitar out. It wasn't just a store; it was a little community for anyone interested in music. Whether you were serious about playing or just curious, it was a spot where you could feel at home among the guitars and amps. Looking back, it's one of those places that made middle school afternoons feel a lot more memorable.

    I understand that buying used gear comes with some level of risk. That's part of the deal. What's…read morenot part of the deal is being misled or served by someone who doesn't know what they're doing. I purchased a MiM Jazz Bass that appeared nearly new -- it still had the factory stickers on it. It played well, sounded good, and everything seemed fine. Before completing the purchase, I went to the in-store luthier and specifically asked him to give the truss rod a small turn just to confirm that it moved and functioned properly. He appeared to do so and even made a couple minor setup adjustments. Two months later, while restringing the bass, I noticed a bit of neck relief and went to check the truss rod myself. The nut is completely stripped. Not slightly worn. Not "a little rough." Completely stripped. So now there are only two possibilities: 1. I was told it had been adjusted when it hadn't. 2. The person adjusting it didn't recognize that the nut was already destroyed. Either way -- that's unacceptable. If it was dishonesty, that's trash service. If it was incompetence, that's also trash service. Had I been told, "Hey, the truss nut is stripped," I could have made an informed decision. I could have negotiated the price, replaced the nut myself, or walked away. It's not an expensive part. It's not a complex fix. What matters is transparency. Used gear is one thing. Misrepresentation -- whether intentional or careless -- is another. That's the real issue here.

    Tone Kraft - artsandcrafts - Updated May 2026

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