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    Prodigy Piano Instruction

    5.0 (1 review)
    Open Open 24 hours

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    Services - Prodigy Piano Instruction

    Musical instruments and teachers

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    5 years ago

    Great piano teacher, teachers music theory along with piano to give you an appreciation of music as a whole.

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    People searched for Musical Instruments & Teachers 1,710 times last month within 15 miles of this business.

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    Tone Kraft

    Tone Kraft

    1.2(20 reviews)
    2.2 mi

    Terrible customer service and communication. I emailed, texted, called etc and the only…read morecommunication I received were lies over the phone that my order has been shipped WEEKS before I received a tracking number. My tracking info then quickly said delivered to an address in a completely different country. Now I've been prompted to leave a review on their products. I'm honestly really shocked. It's hard to review a product I never got. I'm pretty disappointed especially considering the exorbitant shipping costs I paid.

    Tone Kraft makes what might be the finest pickup kits on the planet--unmatched quality at…read moreunbeatable prices. But their customer service? Absolutely disgraceful. I've ordered twice. The first time, they sat on the order for weeks, ignored my emails, and only shipped after an absurd delay. I chalked it up to a fluke. Foolish mistake on my part. This time, it's the same nightmare all over again--zero communication, no shipment, and a website that still falsely claims "orders usually ship in 24 hours." A look at Yelp confirms it: this is their normal business model. They take your money, vanish, then maybe ship something weeks or months later--if you're lucky. I genuinely don't understand how they're still in business. Do they think they're Howard Dumble and can just say, "You'll get it when I feel like it"? Are they overwhelmed and dishonest? Or do they just enjoy enraging their own customers? Whatever the reason, their contempt for buyers is staggering. I love their product. I want to give them money. But I had to dispute the charge with my credit card company just to get out of this mess. With a little honesty and basic communication, they could have a thriving base of repeat customers. Instead, they choose to burn bridges and alienate people who actually want what they sell. I'm done with them for good. Buyer beware.

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    Prodigy Piano Instruction - musicalinstrumentsandteachers - Updated May 2026

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