I've been a TopTails client for almost 3 years and I can't say enough good things about them!…read more First, I agree with what everyone is saying about Tanya . She is SO quick to reply and help if your flight is delayed or you have a special request like the one time we had a foster kitten added to our crew who needed meds! This team is top notch! Second, our pets are always excited and happy when we get home, meaning they got excellent care. I have a bit of a moody Jack Russell that has been a tell tale sign if the walkers or pet sitters didn't give enough attention in the past, but she's never been out of wack with TT. She loves their walkers and gets very personalized attention-how do I know? The thorough notes I get for every single visit! TT is worth every penny and we love the love they've shown our 2 dogs and cat and even our house plants some vacations they come by and water them!

I made the mistake of hiring Toptails Petsitting I met on Tanya the owner at the meet and greet. I…read morewould have asked for my money back if I knew my reviews were getting taken down from each site. We have a camera, she didn't do what we asked for the cats. She smoked in the house, left it a pigsty and used our bathroom--her clothes and shoes were in the bathroom when we came home a day early. I reached out since the owner Tanya was our sitter in regards to feeding our two cats Chrissy & Belle. Hire at your own risk! It's no fake REVIEW Miss Grant. The truth hurts. You need to read the article that having all 5 stars makes your business look bad. Sorry, every business isn't perfect and TopTails Petsitting is far from perfection. You're upset because it's TRUE from my notes you didn't feed Chrissy & Belle. You can clearly read my instructions on the photos below. Most people use VPN ( No Fake Browser) replaces your actual IP address to make it look like you've connected to the internet from a different location: the physical location of the VPN server, rather than your real location. There's no way to wiggle your way around the truth. You neglected my cats Chrissy & Belle and other pet owners deserve the truth.

Walk This Way has been wonderful to us, and our little Larry…read more Our dog has epilepsy, and with sporadic seizures we have had to make the occasional last minute request (less than 24hr) notice for check ins for our little guy. Walk this Way (Sandy) has been so accommodating in these situations. My husband and I are also provided with such piece of mind knowing that a walker familiar with Larry will come to see him. In general, the company is well run and the walkers and staff seem to truly care about the pets . We are not looking forward to moving away from them in the spring! :-(

I am a neurotic, obsessive Dog mom and it was hard to trust someone with my fur baby, but Walk This…read moreWay has gone above and beyond. They are diligent about keeping me informed about everything, updating me, and taking amazing care of my pup! My dog is hesitant to trust people and she LOVES our walker (I think that's a pretty great review in and of itself!!). They are so accommodating and responsive (an non-judgmental of messy homes!) . The moment that made me trust this company forever: one day, our dog walker (Faith) came in and found my dog had thrown up in her crate. She immediately picked up and cuddled my still-puke-covered dog because she was crying, and cuddled and comforted her. Faith then cleaned up the soiled toys and tried to clean the bed, and when she realized the bed would need a deeper clean, she found a replacement and made sure my dog was ok before she went back in the crate. Faith texted me everything and kept me updated, and she even volunteered to come out and check on my dog in a couple of hours if I could not get back from work. That sort of care is not something you can put a price on, and I am so grateful. If I could give ten stars, I absolutely would!

I love City of Paws! My pup has such an amazing time with his walks. At first, we had Mike who…read morecreated such a strong bond with Zeph from the getgo. Once he left for the summer, Brooke took over and sends us the most amazing pictures of our pup throughout the day during his walk and makes sure she spends great time with him to keep him active while we're at work. They use an app to keep communication lines open and it's super easy to schedule, reschedule and pay through it. I really love the convenience and I am so glad to have the in the neighborhood. I recommend them to all my furry friends!!

Great pet store on Main Street with tons of treats and pet products. They also host cats through a…read morelocal shelter for adoption.

Shannon and bark.play.love are the best. Easy to deal with and dependable. She is open to working…read moreout what you need rather than making the client adhere to a set of "rules" like some other pet sitting services. I have also been very impressed by community involvement, I have seen representation at both Roxborough Dog Park meetings and at concerts in Gorgas Park. A great option for my pets and I am getting to support my neighborhood at the same time. Insured, pet-sitter certified and pet CPR certified also adds to my peace of mind.

5 stars! Great local dog walking company for roxborough and surrounding areas. I was so happy to…read morefind someone that would walk our dog while we were away. Since my dog isn't the most friendliest I was a little worried but the owner of bark pray love came by and she was so nice and easy to work with and got to know my dog and everything went well!! She even fed her which helped so much when she came to walk the dog. Thank you so much for putting my mind at ease while I was away. Will def use this company again.

This review is based on my online shopping experience and text interactions with the staff. My…read morecat's favorite toy from when he was a kitten had completely fallen apart. I was able to locate that same toy at this shop. The price was very reasonable! The order arrived sooner than expected. A staff member reached out to me to tell me of a delay in the shipping, but the item ended up arriving when expected. My cat is very happy with his replacement toy. I will be ordering from this shop again in the future. A nice touch to the item, was that it let me know who packaged the item, which to me, showed that it was packaged with care.

I went to Queenie's with my daughter's dog who was having some anxiety related to being left alone…read morefor the workday. After chatting with the owner and employees, they helped me find everything we needed to make Louise a happier girl when she needs to be alone for a while. Adina and Patti both walked around the store with Louise and i to try and find the best products for us. The store is adorable, neat and well kept, and prices are great. I'd much rather shop here than at a big box pet store. Highly recommend!!

I can't say enough good things about Pattie and The Pet Nanny team. They walked and cared for my…read moredog Lucy for years while we lived in Fairmount/Brewerytown, and their reliability, professionalism, and genuine love for the dogs always gave me total peace of mind. Lucy isn't just a "quick walk" dog -- she has her quirks and routines -- and the team consistently showed patience, attentiveness, and real affection for her. Whether it was regular weekday walks or coverage when my schedule was unpredictable, I always knew she was in capable, caring hands. I recently moved across town and unfortunately won't be able to rely on them anymore. If you're in the Fairmount/Brewerytown area and looking for trustworthy, experienced, and kind pet care -- this is your team. Grateful for all the years of care. Lucy and I will miss you!

It's been awhile since my initial pre-pandemic review so I wanted to update it to spread the word…read moreon how amazing The Pet Nanny is. We are so grateful that we can rely on them for our 2 previous cats. We have specific feeding instructions for them and I appreciate that everyone follows as requested. Importantly, they also try to engage with the cats (who are usually pretty scared) and treat them with love and care (and leave them treats). They also take pictures so we know they are being cared for. We know our cats don't like it when we're gone but we're glad we can rely on The Pet Nanny. I strongly recommend them their pet services.

They are an amazing organization. Every step of the process was very easy and the adoption of our…read more2nd away from them is just as fantastic as the first. I highly recommend them.

I left my dogs with Sarah Moureau at forpawsphilly.com in July 2023…read more I had originally signed up for a long weekend - three nights. I was a little dubious given the state of her house and yard, both of which were in a high state of neglect. But I was desperate for that weekend, so I dropped them off on Friday. The weekend turned rainy, so I let Sarah know on Saturday evening that I was returning early and the dogs would not be staying over on Sunday nite. I arrived home on Sunday at 11am and called to pick them up. Sarah informed me that she would be home at 3pm and I could get them then. Later, she asked for 3:15. When I arrived at 3:30 ish, she was just getting home. Obviously, she was not home most of the day Sunday to care for the dogs, which is what she was being paid for. She later sent me a bill for the whole 3 overnights amount, $300. When I called her to dispute this, she claimed that I hadn't given 24 hour notice, which I had. But she also became very argumentative. I told her she could have $300 with a review or $250 without one. She did not respond to this and a couple of weeks later, after not hearing from her, I tried to pay her through her website. The website was not working, so I sent her cash through PayPal. I added a note that I was paying this way because her website wasn't working. I still did not hear back from her so I eventually called PayPal to be sure she had received the money, which she had. A couple of weeks later, I received my AMEX bill and saw that she had already billed AMEX for the full amount. And she took the PayPay money as well. Responsible? NO. Flexible? NO Honest? NO I would never recommend this business nor this caretaker. I would worry about her house falling apart and no one being home with the dogs. And I had to block her from calling or texting me. Buyer beware.

We've used FBI for years. My wife is a vet and we trust Carole Anne and her staff to take excellent…read morecare of our cats. They go above & beyond what you'd expect from a pet-sitting service. For example, one of her staff noticed our cat Woody had a behavioral problem. She brought it to Carole Anne's and our attention, and they worked with us to figure out the cause. When another cat was very sick, they regularly helped my wife give him subcutaneous fluids. All of the staff are carefully vetted (no pun intended). Carole Anne and her staff genuinely care about our own furry buddies and we can't recommend them highly enough.

Zero stars if it were possible…read more Again, Carolanne is among the most disagreeable people I have ever hired. Not sure why she chose to post about me 3 years later today? Unfriendly person to work with. Her employees intimated as much too.

Let me preface this review by saying that I did not hire Kat as a dog walker because unfortunately…read morefor me, my location was outside of her scope of service. :( THAT SAID, Kat spent 30 minutes talking with me about exactly what to look for in a dog walker closer to my location, and telling me about her other services such as pet sitting - which I am sure to contact her for in the future. Through our conversation, I learned so much about what to look for to indicate the QUALITY of a good dog walker including being insured and bonded, what is included in their walking services and even clues to listen for when talking about adhering to a training schedule. I left our conversation not only equipped to find the right walker for my 4 month old Beaglier, but also feeling extreme remorse that I couldn't hire her as my dog's daily caregiver. If you're looking for someone who not only knows her stuff but is warm, friendly, and takes care and pride in her services for your animal look no further. You've found it!

Kat is amazing and has a clear love of our dog. He loves her too. I can leave him in her care…read moreknowing he's exercised, fed and most importantly, happy. Thank you Kat!