I do most of my own work on my vehicles, but there's some things I just can't do at home; like an…read morealignment. I brought both my 2013 Beetle and my 2014 RAV4 here for alignments after I did some suspension work, and they did a great job on both. Tyler was my service advisor and was easy to work with. They got me in quickly, didn't try to sell me a bunch of stuff I didn't need, and even picked both vehicles up for me from my workplace, which was a huge help. Will definitely be bringing my vehicles back in the future!

10/10 experience as always! Our go-to for service and oil changes on my 2022 Escalade since moving…read moreto WI last year. Staff is SO friendly, the office and waiting area are very nice, there's wifi, comfy seating, a counter with plugs and chargers, nice clean restrooms, and freshly baked cookie bags! Have also used the Tesla shuttle to drop me off at home so I could work and pick me back up to get my car when it was ready, so helpful! Reasonably priced service and they never have tried to oversell me on service I don't need just yet. Happy customer and will be returning!

Great service. Called and was upfront about pricing. Saved…read moreme from the cold and fair.

From the owner: As the region's newest full-service towing provider, Divergent Towing and Transport is ready to…read morehandle your vehicle transport needs. Launching in late 2025, our team is committed to delivering reliable and efficient solutions for every situation. We pride ourselves on offering professional and prompt service, ensuring your vehicle is transported safely and securely. From local to long-distance hauls, trust Divergent to provide a seamless and stress-free experience.

Prompt, polite, provided updates. This tow was for a collector car, and they treated it very…read morecarefully

Fantastic company! Use Silver Lake for all your needs and you will not be disappointed!! Shawn is…read morethe best!

They were amazing. Were so carful and attentive when moving my project truck 1970 K20. I couldn't…read morerecommend them enough.

I want to start by reminding everyone that Wisconsin has a Move Over law. If you're on a multi…read morelane highway and you see a disabled vehicle, police, EMS, fire, road repair, tow truck, postal vehicle or whatever on the side of the road you should move over a lane for safety. If you're already in the next lane, make room for drivers to move away from the side of the road. I feel very strongly about this because tow truck drivers have families to go home to. Anyway, it was a dark and stormy night. Maybe I should have started with that. My car electrical system warning light came on giving me about 20 seconds to pull to the side of the Interstate in the Pewaukee area before my car completely died. I would later find out it was the alternator. AAA couldn't find any available tow trucks, and running through the area tow trucks on YELP made me realize that a lot of towing companies list some bogus address so that a search by distance yields some really inappropriate phone numbers. One company in Whitewater WI actually had me on the phone for 10 minutes before admitting it would take a couple days for them to come and get me. I was way down the list (yes, sorted by distance) when Apple Towing answered on the second ring, helped me figure out where I was, and dispatched a brave tow truck driver in under half an hour. In order to hook my car up, at one point his head was maybe a foot and a half away from idiots zipping by at breakneck speeds reckless texting-driving in the pouring rain. He towed me all the way to my neighborhood mechanic, Rowell's, in Milwaukee for a pretty reasonable price. I tipped him the tiny amount of cash I had on me, and he graciously thanked me like I was generous. When you're completely at the mercy of someone who could totally rip you off, that's when common decency is most appreciated.

Great service and great people. Jim and Eric are very responsive and know their stuff…read more Trustworthy!!!

I would stay away from this shop now. It used to be a great place, but has since gone downhill in…read morethe customer service aspect. I attempted to take my car in there in the hopes I could leave it there and they could take a look at it within the next couple of days. I went in to the shop and told the mechanic my issue. I was met with a blank awkward stare. Eventually I broke the awkward silence with a, " So can you guys help me out?" To which the mechanic shortly responded by telling me they are busy. I told them I understand and I will come back some other time. To which he responded by just awkwardly staring at me again. It was the strangest customer service experience of my life.

Waited over 5 hours for a flat tire change through AAA. Called Jim's twice, was cursed at and hung…read moreup on. If I could rate them a negative one million, I would!

He did come help at the time i needed. Needs to work on communication tho. I always pay my dues im…read morenot like other people an don't pay. You shouldn't assume every customers like that an give them a harder time when there already dealing with crap. Everyday is a new day treat ever customer like its a new day. I paid an said thank you plenty of times too an am grateful for the service. They okay because i was giving such a hard time cause i paid few days later an not at pick up. sorry i work alot an am very busy i couldn't get back to the message on the dot! Thank you though for the service

Won't use any other company! Responsive, friendly and efficient…read more They have come to my rescue more than once and always make sure that I am taken care of and know what happens next. Jim and Tim are the best, I'll be honest they are all great!

We came to know of Express Towing & Recovery under extremely unfortunate circumstances. We were…read moretraveling on I94 during a winter storm when another car spun out and hit us, rendering our car un-driveable. (No one was injured. The car did not survive.) It was the Waukesha Sheriff Deputy that called Express Towing for us. Tim arrived on scene and immediately got to work assessing the job, helping us figure out how to get home and making sure we stayed safe on the side of the highway. In the end Tim took us to a nearby hotel and waited while we checked for a vacancy. Before he left he gave us a run down on what we needed to do and the things that would be put in motion over the next few days. The next day we met him at the tow yard to get some things from the car and he was just as helpful and friendly as the night before. When I called to report the accident to my insurance company they specifically said that we were working with one of the best tow companies in the area. I couldn't agree more.