So I went here today and signed up for The Works monthly membership. After checking out all the things that come with this wash I realized I never received a pre soak bath or fragrance infusion. I just want to receive what I'm paying for since it'll be going up to $37/month in 30 days. read more

I usually go to a different car wash that's very close to this one (less than a block away.) I have to admit that I don't usually like taking my car to a car wash because I get anxiety about lining up my wheel and putting it in neutral. Nothing has ever happened but I still get nervous for some odd reason. I wanted to try Tommy's Express Car Wash ever since I saw it go up, but like I said, I avoid car washes. I've been driving my car more and realized I NEEDED a wash (I could hardly see through the windows at this point) and it's too hot out to do it myself, so I came over to give this place a try. I pulled up to the cashier lane (there are 3 lanes, 2 for the APP and one marked CASHIER) and was greeted very kindly and respectfully by the attendant. He was super professional but also really kind. He tried to upsell me the monthly service but I declined and he did not make me feel bad about it at all. I really appreciated this. I hate saying no but I really don't need the service for my 20 year old car. Pulling around the corner, I was delightfully surprised when I saw the belt. No maneuvering and worrying that I'm gonna accidentally floor it and destroy the whole car wash. Someone came out to guide me and let me know when to put it in neutral, she also covered my back wiper to protect it. That was super great! I've lost that bugger in a car wash before. Not fun. I chose the #3, second to last option for $14. I thought this was a quality wash. I was so surprised at how clean my car was without me having to get out and do more wiping down. Also, the dryers are POWERFUL. I know it's hot out and that helps, but my car was basically all dry after the wash. Amazing! I will absolutely come back to Tommy's exclusively, because of the belt and the high powered wash. read more

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Do not go here! I went through here and it damaged my bumper very bad. It was fine when I went in I go to Car WOW and nothing has ever happened to my car but I went here for the first time and came out with my bumper hanging out. Apparently this is not uncommon. Also, the owners lied and said my bumper was already hanging off when I have pictures showing it wasn't. They told me to just go through my insurance when it was completely their fault; making my insurance go up. read more

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Great car wash at a reasonable price quick and easy in and out friendly staff and happy with the wash

Expensive. For $28 a month it should include wipes and air fresheners. I'll stick with WOW. Also the place just gives bad vibes. They charge an extra $5 to include wipes, a cloth, and air freshener read more

It's like 3.75 for me. 8/10: $8 wash. It's a good wash. The equipment is new and I like the tread thing your car rides on through the wash. You don't have to deal with getting your wheel lined up with the narrow metal track. I liked the cashier too. Way better for non members. It's fast food drive through window style. Much better than using the machine that you have to open the door to reach at other washes. (Lanes with plate readers for members to self-serve.) 5/10: dry. It seems like the dryers are working really well when you're going through, but there was a lot of water left for me to try. Bring your own towels. They sell detail kits...but it's lame. $5 for one rag and some other stuff. read more

So Unfair!! They only honor The $22 car wash not the $14 dollar car wash the day after it rains! It should be any car wash you purchase!!! read more

Tommy's Express Car Wash is Now Open on Whitney Ranch drive/Sunset road, Henderson. They have a plastic card you swipe at the vaccuum station that gives you a detail kit, including surface cleaner, glass cleaner, drying towel and air freshener. Fast and easy with numerous options. They boast over 273 locations nationwide and have. They have 4 washes to choose from #1 Works $20, #2 Ultimate $16, #3 Super $12 and #4 Quality $8. Unlimited Tommy VClub includes: Unlimited monthly wash rates are as follows #1 $35.99, #2 $30.99, #3 $25.99 and #4 $21.99. You can always pay per wash with no monthly fees. No tedious track to line your wheels up on with bars on each side, a simple traction track is used here. Great quality, friendly service and good vaccuums. Tip: Download the Tommy's Express app on your phone for quick and easy payment and wash selection. You can then save time when in line and choose the APP lines instead of the cashier lane. Tip2: When you sign up for the first time, you get a FREE month when you sign up fr the Unlimited Club. read more

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I opted for the "works" wash. It's 20 dollars and comes with a tire gloss, ceramic body wax, red hot cleanser, rainbow coat, wheel cleaning, Tommy guard, and underbody wash. Also, comes with a hand towel which I thought was great because I forgot to bring my own. Also, if you're not a member, go onto the far left lane. The other lanes are for members only. In regards to the wash, it did a decent job. The tires still looked a little dirty, so not sure what the wheel cleaning did. But everything else looked great. Also noticed small scratches on my car, which kinda sucked. The vacuums are great. They work a lot better compared to other places I have been to. In addition, they have a Matt wash for free as well which I thought was great. Overall, thought this place was great. Little more expensive compared to others but still not bad. read more

I've been on a journey trying to find a good car.Wash in las vegas within a reasonable amount of distance from my home. Today I went through Tommy's Express. 5 stars for the attendant, helpful, and held a genuine interest in the customer. My car came out clean and shiny. Vacuums worked, air worked and stalls were clean, music playing. Who would have thought a car wash experience could be so calming. read more

The good, the bad and the dirty made clean. First the good - Service at Tommy's Express Car Wash is appreciated. No other drive-thru car wash place that I have been to lately offers an actual cashier. And a friendly one at that who took the time to explain this place and how they work (monthly subscription plan, app, etc.) She even gave me some literature to read about the company. Also good is the wide track that is easy to line up with. Just line up your vehicle between the ballards and pull forward. Simple as that. Put you car in neutral and then you'll move quickly through the wash. Now for the bad (or not so good) - there are certain elements of a vacuum station that I am used to at another car wash place only about a block away. Like compressed air to blow off any excess water. That is missing from Tommy's Express. Also down the street you can get a microfiber cloth to do a little mlre detailed drying. And they offer that free of charge. Not Tommy's. Maybe it comes with a monthly plan but for a single wash, you'll be paying extra. Luckily I had a little towel in my car so I did not have to pay on top of the $20 I just paid for a wash. I'm cheap and don't appreciate add on fees. And finally the clean made dirty - The last time I went through a car wash was nearly 3 months ago. This is the reason I don't opt for a monthly subscription, BTW. As you can imagine, my car was looking pretty rough. Especially after a couple of recent road trips. The wash here at Tommy's Express did a perfectly adequate job at cleaning the gunk. The paint is shiney. The windows are clearer to look through. All that is A-OK. However, as I mentioned before, you move through this wash pretty quickly. Too quickly when it comes to the blow dryer. The top of my car was sufficiently dried but not the windows or sides. To be fair to Tommy's, this is a common complaint I have at most car washes like this. Maybe its my car. Maybe it is the design of the machines. It just seems to me that a slower speed would allow more time for the wind to blow that little extra water off. There are several places that I can go to get my car washed when I need it. Tommy's is now included in that growing list and a perfectly fine place to have your car washed. It has its pros and its cons. You can decide for yourself. For me, though, I am more likely to go down the street to the location that has been around for a couple of years longer. Based mostly on familiarity and the benefit of included (free) features. read more

Went here for the first time to get a free complimentary car wash from a voucher code that was sent to me. Wanted to try it out before purchasing a membership. I had a very wonderful experience! The woman at the window was very friendly, helpful, professional and kind. She even gave me a towel since I didn't have any. But I didn't have to really use the towel. The car wash was amazing, cleaned everything well and dried it well too. And my truck was very dirty prior to the car wash due to the rain, dirt/mud, and bird poop on it. Best car wash ever compared to all the car wash places I've been to around town. They have vacuums as well. I will be back to bring all my trucks. Thank you for the great experience! read more

I was looking for a car wash that wouldn't potentially damage my rims because I got them powder coated so I didn't want them to get scratched /chipped and most express car have it where you put your left side tires in the conveyor belt and it moves your car through but this place doesn't! They also have microfiber towels (that they don't charge you for) to dry it completely! I did pay the extra $5 for the interior cleaning kit and I have leather seats and there was no residue like some interior wipes & the glass cleaner came with dry towels so it left no streaks. You can tell the place is well kept . Probably the best express car wash I've been to in Las Vegas & it's not close to where I live but I'd make the drive to go here . My car is very clean with not one scratch. The staff is also very friendly! read more

NEW LOCATION!!! Located at Sunset and Whitney ranch. This place just recently opened 12/2023. I signed up for their 30 days free wash so I had to check this one out. Everything is similar to their sister location on Nellis and Vegas Valley. Drive up to the conveyer belt and follow the instructions. Very simple. Very fast wash. So far so good. Just wish they gave out free car fresheners like the Luv car wash does up the street from them. Hint hint ;) lol. Anyway. My fave part of this car wash is the mat wash. Easy to use. And they come out really clean. Overall. It's a nice car wash. Plenty of vacuums to use. Car comes out clean just to get dirty in minutes from this desert wind. Lol. read more

Tommy's Express® Car Wash - Auto Detailing Near Me - Henderson, Nevada

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Super easy in and out with my cyber truck. I signed up for the monthly subscription and has been very satisfied all this time.

I guess they also pretend to care by asking you to email them, but then never get back to you. Bad customer service and car wash

We just experienced this place for the first time, here in Las Vegas at the nellis and Vegas valley location. The customer service here is exceptional, the employees Brandon and Cliff really made our experience amazing. Honestly their Customer Service is on a whole new level, if Anyone is looking for a car wash with some of the best service, check this place out. read more

I love how fast this car wash is. I'm glad there is one closer to where I live, and an area I'm frequently in. The girl at the counter was super bubbly . You can purchase monthly pass or just pay for individual car washes. read more

Couldn't even do a proper clean. Very disappointed I thought maybe I could try a new car wash, but I guess I'll have to go back to another place because they couldn't even hardly clean my car here. Too bad Customer service looks good as the car wash is very, very bad I wish I would have opted in for the recipt copy. 1:52 07/9 read more

Tried Luvs monthly pass and that car wash missed many areas not good. Now on a monthly with Tommy's and it's not much better. Both these car washes are only good to remove dust only. The vacuums are excellent however I want a washed truck not a partially washed truck that I have to do over. The car wash does great on the front hood windshield and roof. The sides above the trim line get washed below the trim line where most of the dirt is gets missed and is pretty bad even after back to back washes still looks dirty. To correct this issue someone needs to quickly wash these areas with a soft cloth or those spinning cleaning pads needs to be closer to the vehicle body to remove the dirt especially on days when the vehicle has been driving in the rain. The blowers to remove excess water off the vehicle work the same way. All the water blows off except the sides from the trim line down totally wet. Not bashing just my opinion on what my results are on my vehicle. I'm better off just washing my vehicle my self at a self serve wash. read more

Tommy's Express® Car Wash - Rear truck fender - Auto Detailing Near Me - Henderson, Nevada

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Truly amazed. Tommy's exceeded my expectations and I left with an extremely clean car. Highly recommend Tommy's plus if you download the app you get the first month of washes for free which is a $35.98 value. Plus the washes are cheap $8, $12, $16 & $20. read more

Tommy's Express® Car Wash - Auto Detailing Near Me - Henderson, Nevada

This has to be one of the worst car washes I have been to. Doesn't clean the sides of the car or the trunk at all. On top of not cleaning it they want $5 for an air freshener, window cleaner and a cloth to wipe the remaining dirt off of the car! The dryers also do not dry the car much at all, so unless you want water spots all over the car you are forced to pay the $5 unless you bring your own cloth. read more

Tommy's Express® Car Wash - Still dirty after wash - Auto Detailing Near Me - Henderson, Nevada

Great service a couple weeks ago from a young guy named Brenden I think it was? But anyways great wash service

We LOVE this car wash. They do a fantastic job. We bring our truck here every single week, and when we leave, it looks brand new. no matter how dirty it is! This is the best drive through car wash we have ever been to and wonderful value for the money. I highly recommend a membership and make it your regular go to place for a clean and beautiful vehicle. read more

Great car wash. There were no spots afterwards. Andre and the other gal working today were super friendly and helpful. I'll definitely be coming back. read more

So this place opens up on the same block as a very popular carwash that offers clean micro fiber towels, bottles of window cleaner and air fresheners while offering none of these amenities AND CHARGING MORE for the SAME wash. I paid 20 for a one time wash for their best wash just to try the quality since it's brand new. It was no better than it is A BLOCK DOWN THE ROAD. As someone who works in a competitive market and is constantly trying to stay ahead of my competitors I can't understand their marketing strategy. read more

Best car wash in town. I usually go to the Tommy's in north Las Vegas and it's always amazing. So excited to have one in the south side of town. If you love to wash your car, join the membership, it's so worth it. The vacuums are amazing as well. read more

I must say very very dissatisfied with the tunnel of terror very lame it's not worth 20 at all please vegas don't waste your money on it

I know you take chances going to a car wash but this is the first car wash that left scratches on my car and leaves it still dirty, will not ever return here. I'm very disappointed because normally I hand wash my car but I live in Michigan read more

Tommy's Express® Car Wash - Wolverine works at Tommy Express in Westland Michigan - Auto Detailing Near Me - Henderson, Nevada

Such a great car wash. Employees have the best customer service out of all the car washes I have been to. You can tell they care about us and our needs. Unlike the nearby washes, my car came out spotless thanks to their "Spot Free Rinse". My car looks brand new after taking it through and their unlimited clubs are an amazing deal. Their vacuum suction is very powerful and they have mat washers which were really cool. I will be returning! read more

Bernie was very helpful, fast service and left with a great wash. Will always come here.

Hands down 10X better than Wow! The dryer actually works! The only downside is no free air freshener but otherwise great!

It was fast and very efficient, which I liked. The free vacuuming service afterwards was good. However I noticed a ton of new swirl scratches all over my car after I washed there. read more

I have been patronizing Tommy's Express for a long time. I am happy to see a new location open in Henderson on Whitney Ranch! Every time our family uses Tommy's, we are greatly satisfied! Satisfied to the extent that we will only use Tommy's. From their staff, the equipment they use and the simplicity of the entire operation is pleasing. I would recommend Tommy's Express Car Wash to anyone looking for a great experience in getting their vehicle washed! Best place in town! read more

Worthless cheap car wash don't use this place. I took my car here yesterday to get a wash for one it left my black dodge charger with water stains everywhere not a good clean and it blew off my $300 window louver and cracked it in 6 different places it didn't just blow it off but destroyed it. They have the audacity to say there not replace it I've been to plenty of washes and never had this happen . You guys are cheap and barely opened not that long ago and having problems im not the first person that posted about your wash causing issues. Don't take your nice cars here cause if it gets messed up they say there not responsible.. like you can see in the other comments there's apparently a sign somewhere at the entrance that's off to the side somewhere there employees don't warn you cause they don't know nothing was my first time and my last don't come to this cheap wash. Crazy how you guys try to argue with me over all I wanted my part replaced simple fix . read more

Tommy's Express® Car Wash - Destroyed $300 window louver cause by there machines claiming there not responsible cheap company - Auto Detailing Near Me - Henderson, Nevada

So happy to have a Tommy's Car Wash in Henderson!! My car looks spotless, the vacuums are super strong, and the customer service was amazing! read more

Customer service was so good!! My car left looking spotless I think her name was Audrey, she was so nice and good at helping me pick a car wash! Tommy's is my go to car wash! read more

love this car wash!! Audrey G was amazin!!!! she helped me pick out the best wash for my car!