The manager - Anita Parham is awful at customer service. I needed to return a sports coat and was…read morewell inside policy with my original receipt and was accused of wearing the garment and would not process the return..... GENTLEMEN - DO NOT SHOP HERE! Total rip and off and bad experience!

Got to ohare super early and came here. It's a small store but it has a nice selection and a…read morefitting room. I bought a sweater. My associate, British, was super friendly and helpful.

Not very friendly sales associates. Cashier literally balled up my clothes few things In the bag…read moreand tossed it at me lol. Must have been a rough day. Never again.

High End Store with 9 to 5 Prices.....Highly recommend this store with champagne taste, but beer…read morebudgets!

We came here for the custom hats and i didnt do much more research into the store, but it is so…read morecute. I love the variety of sweaters and jeans, and the l quality did not disappoint. It is a little pricey but worth it in my opinion! the staff was very personable and approachable.

We were so excited and happy to finally check out Alice and Wonder! They have a beautiful selection…read moreof women's clothing and awesome accessories including so many well made chicago memorabilia. One of the coolest aspects was the ability to customize a chicago hat with additional iron on patches! My sister commented on how fun of an activity that would be with kids or guests visiting. All in all, we both agree their entire shop and collection is so thoughtfully curated. On this occasion, we were purchasing items for the Mini wonder collection. We love how they are coordinated with the adult collection and could see it being cute for mommy and me photo shoots. The best part of our experience was Val! She helped us so much to pick out items and was so kind to make sure the items were ready to be given as gifts. Purely based on meeting her, we knew the drive up to this location would be totally worth it in the future! Highly recommend checking out this wonderful store.

Great bargains and great customer service! Very helpful and good varieties at the store.read more

From the owner: YA Ready Store & Boutique servicing Chicago, Illinois. read more

When Brandy Melville first opened a location in Chicago, the shop was pretty small to the point you…read morecould barely even move around in it and they had to limit the amount of people inside. I'm glad they changed it to the current location that has two levels and is much more spacious, but it STILL feels too crowded in there each time I've gone (especially on the weekends). My biggest pet peeve here is that the line to go to the dressing room has people blocking entire walls of clothes, so other shoppers can't really look at those items. The employees (who could be mistaken for shoppers most of the time) are typically folding clothes constantly, which also makes it difficult if they are working on folding a section and I can't really browse that section if they are standing in the way. I try to understand because with the amount of traffic in and out of this store, they definitely try to keep it looking nice and neat. Also was sad they had no free stickers or pins by the register this time like they usually do. Womp womp. I've been here many times because I hate paying their expensive shipping prices. It's a great place to just get simple clothes for everyday wear. Their prices are more affordable when compared to other shops too. They always have new styles every time I come here. Can't wait for the Naperville location to open! Hopefully it won't be as crowded. It'll also be more close to me too. Yay :D

Both of my daughters were excited to stop in. We live in Iowa, so this was our closest location…read more The place was crowded but the line went fast. Both my daughters picked out some items. Great store.

Came to the store with my friend but didn't feel we were welcomed here. When paying for our item,…read morethe person who was supposed to take payment didn't say hi, no eye contact, and she was taking to the customers in front of us like we didn't exist. I interrupted and asked " excuse me can you finish our transaction first?". She gave me a dirty look and said "No, I'm answering a question.", and went on taking with that other customer. Then when she finally took payment, she didn't say anything, nothing at all, we didn't know if she was done or if she put the receipt in the bag. I didn't expect to spent money here and be treated with no respect.

This Nordstrom Rack had a pretty good selection of inventory! I was able to pick up a few pieces…read morefor myself by Adrienne Papell and some house slippers for my hubby. The total came out to be less than what I had expected which was a nice surprise. Didn't have to wait long to pay either and change rooms were relatively empty. Although I did go on a Thursday. Parking is expensive around this area so my hubby dropped me off to shop. Also it's right next to my other favorite shop, Uniqlo! Block 37 has all the best shops and is super convenient and walkable.

Cashier in the corner today was rude. Unclear if there are no costumers in line why she had an…read moreissues.

Went here to try on some dresses for a dancing event. The staff were extremely helpful, and pulled…read morea ton of dresses for me to try. They seem like they cater to mostly younger folks for proms/quinsiañeras/etc, but there are lots of options available. Size-incusive too; I saw dresses from XS to 5x, though the dresses tend to run small. Price range is in the $150-$500 range depending on what you're looking for. There's a kid section, suits section, shoes section, and tons of dresses, including bridal. If you're looking for a cheap wedding dress ($500 or less), this would be a great place to find one!

This place has a HUGE selection of dresses. Unfortunately, we'd already purchased my daughter's…read moreprom dress elsewhere (and spent way too much money), but were looking to get her a dress for a gala she needs to attend. This place has dresses for quinces, proms, and semi-formal/formal events. They also had some casual wear and had dressy/wedding attire for children. Definitely has a range of prices, which is nice. Plan on coming here in 3 years when my other daughter will presumably need a prom dress! They also carry a decent selection of fancy shoes and accessories.

Staff was not super helpful..... I got there to do a return…read more5-10 minutes before the closing time (that they pushed back 2 hours earlier that day) and they saw me and walked away from the door. No other stores were closing early.... Kind of frustrating

Really cute stuff in here. Like...the cutest. I had a problem where I thought they charged me for…read moresomething I didn't buy, but it was just a technical error that they resolved quickly, and I wasn't actually charged. Phew!

Stopped in Tory Burch Outlet ahead of Black Friday to see if they had anything appealing in store…read more I was pleased to see that they were already running some Holiday Deal (50% off with an addition 10-20% off!). I enjoy the TB Outlet as it's one of the few brands that don't make separate inventory at a lower quality level to sell. One can expect the same level of craftsmanship as regular stores here. When entering the store, I was greeted by Joan. She went above and beyond during my shopping experience to make recommendations, hold product for me, and answer all of my questions. I decided to stop back at the end of my visit and ended up purchasing a handbag & perfume set. Joan remembered me and my name immediately. If my purchases go on sale further for black friday, she let me know they can make an easy price adjustment with my receipt in store. The customer service level she gave me was a breath of fresh air. Thanks Joan!

Buyer beware!!! My wife had purchase a couple items from Tory Burch and decided to make a return…read moreon one particular item within a thirty day period. Upon making the return she was told that Tory Burch had a max two week return policy and that her return was two days too late. After pleading her case and explaining she was totally unaware of the two week return policy. The cashier explained that the return policy is clearly written on the back side of the receipt being that no where within the store does it post a two week returns only. After pleading her return case in depth. The store did except her return. Moral of the story is ask your store associates about the return policy be for purchasing. Because most people have very busy personal and work schedules that can not accommodate un- posted return policies. Thank you Tory Birch for giving my wife the pass.