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Dartmouth, NS

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Tommy Hilfiger

3.3 (7 reviews)
ModerateFashion

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Banana Republic Factory Outlet - Inside

Banana Republic Factory Outlet

3.8(8 reviews)
0.1 km•Dartmouth Crossing
•$$

I am a huge fan of Banana Republic. I am not a huge fan of their prices. So I was very excited to…read moreget into the outlet store in Dartmouth Crossing. The pros: 1. Great looking clothes at deep discounts 2. Great selection in a wide variety of sizes 3. Store is attractively laid out 4. Mannequins show outfits that I never would have thought to put together 5. The email coupons- sign up for them The cons: 1. Staff seem to go out of their way to avoid helping for the most part 2. The outlet line is not quite up to the same standard as the regular retail line Overall I was very pleased with my shopping experience. Don't go in expecting to be greeted immediately at the door and assisted throughout your entire shopping experience as you are at the BR flagship stores because it's not going to happen- it is an outlet after all. The quality of the outlet line is slightly lower than the flagship line, but still on par with Gap or better. I was able to put together several outfits in under 30 minutes and left feeling as though my time there had been well spent.

I work across the street/parking lot from this store so I am in here often. Over the course of my…read morejob my wardrobe has basically become a Banana Republic closet. I am glad that it's an outlet, because not only are the prices really good, but I actually prefer their selection to that of the main store in the Shopping Center, which I feel is geared towards women about 15-20 years older than me. Being so close I've learned to wait for good sales and have scored some major deals. My only issue with the store is that I find the turnover of clothes can be a little slow, but I find the get enough new pieces in regularly to keep me coming back.

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Banana Republic Factory Outlet

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Marshalls - The outside

Marshalls

2.3(3 reviews)
0.1 km•Dartmouth Crossing
•$$

Very poor customer service experience at the Dartmouth Marshalls tonight…read more I was doing Christmas shopping and brought my own reusable bags, which I placed on the counter at checkout. The cashier scanned all of my items and did not bag anything. After paying, I asked if my items would be bagged and was told no. I was informed that staff are not allowed to bag items if customers bring their own bags and that items are only bagged if you purchase a Marshall's bag. Reusable bags are supposed to exist for environmental reasons, yet this policy feels like nothing more than a money grab. Marshall's no longer provides bags, but then refuses to bag items when customers bring their own. That makes no sense and certainly does not feel customer‑friendly, nor does it feel like its being done for the environment. Marshall's has always been one of my favorite stores, but this experience made me seriously question that and now I am wondering where customer service has gone. I have never had an experience like this at any other Marshalls location. Extremely disappointing!

Disappointment. That's the word that springs to mind when I think about my first Canadian…read moreMarshall's experience. I wasn't sure what to expect when I headed to Marshalls, but I was told it was "like Winners but better!". So I thought: "Okay, sounds good to me. Winners is pretty good!"and I headed out. But friends, don't be deceived - Winners and Marshalls are pretty much the same thing. (Annnd apparently they're owned by the same company) The layouts are the same, the signage is the same, the selection is the same and the staff were basically non-existent, except for the burly security guard that side-eyed everyone who walked in. Even after walking in and thinking "This looks just like Winners.", I gave it a chance. I saw so many folks walking out of the store and around Dartmouth Crossing with Marshalls bags that I thought it must have some good deals. Well, maybe. I'm a larger lady so I headed right to the plus section...or should I say the plus rack. There was one double-sided rack. There were about 20 shirts in different sizes. They were mostly black, or gray, or another dark colour, and they were just kinda enh. The pants weren't any better. I looked around, thinking maybe I was missing something, but no dice. I really found nothing there that made me excited or made me think "Ohhh! I'll be back!" Not sure what all the fuss was about, but unless I hear something better from a trusted shopping companion, I'll stick to other stores.

Toys"R"Us

Toys"R"Us

3.4(7 reviews)
0.4 km•Dartmouth Crossing
•$$

When I was feeling blue the other day, my boyfriend decided an adventure was in order. As Nerf Gun…read morefever has struck our apartment, we headed into Dartmouth Crossing to check out Toys R Us' selection. I've never been in the new TRU location, as it was built just after I left Dartmouth Crossing. The layout is really nice, bright and clear, with an connecting entrance to Baby's R Us, which is next door, and which I will never enter, unless someone drags me with quite a bit of force. Or bribery. The overall layout is super different than the old spot in MicMac, and it's also not nearly as big. It has a bit of a squished in feeling, to be honest. We were both looking for specific things, and we found them both. They have an excellent assortment of science toys, action figures, plushies, everything kids could want; Heck, they have everything I want and I'm twenty-eight! It was an ok visit. I'll be back again, I'm sure.

Went in looking for a barbie and horse for my daughter for Christmas. Walking down aisle and seen…read morethis awesome Barbie with a horse on a big display. 4 shelves filled with this product and the price below each shelf said 44.97! I get to cash the Barbie and Horse ring up as 69.99! I said no thank you I am not paying that. She pulled up the flyer and there was a Barbie and Horse on sale for 44.97 and it had a white horse instead of the traditional brown color. So I went on my why without it. I wanted to go look at this display and see how deceiving it was. After looking at it, I felt I should go to customer service and let them know of the error. To my surprise the awesome sales rep said I could have the Barbie and Horse for the price listed for sale, and it was their error and they will Price Guarantee the item! Thanks Toys R us!!!!

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Toys"R"Us - Sadly this train table always looks like this. It's an unfortunate lack of care. Pack this table up or put it together.

Sadly this train table always looks like this. It's an unfortunate lack of care. Pack this table up or put it together.

Toys"R"Us - So cute,

So cute,

Toys"R"Us - November event calendar

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November event calendar

The Shoe Company

The Shoe Company

2.3(10 reviews)
0.5 km•Dartmouth Crossing
•$$

At the end of March I noticed one of my Ugg boots had ripped along the back seam. I bought them…read moreabout 3 years ago and no longer had the receipt. Sad day! I called The Shoe Company/Town Shoes to ask if they did repairs. The girl I spoke with asked me to bring in the boot and the manager could have a look. When I brought it in, the manager "T" told me he could tell the boots were well taken care of and while he couldn't have it repaired, he could call head office to see if it could be replaced. I was totally wowed! He promised to call me back in a couple days with the verdict. A few weeks passed with no return phone call :-( I finally called back and "T" told me the boot could not be replaced but asked me to drop back in and he'd give me a $150 credit which I thought was more than fair and drove there immediately. When I asked for him in the store, he asked me for the other boot. When I questioned him (as I had no reason to bring it with me when I was simply picking up my credit), he told me he had to send the boots back in order to give me the credit. "What?? I give my boots away and get $150 back? The boots cost double that and look brand new!" He told me he'd give head office another call to see if anything else could be done. Again, weeks went by. I called the store back and was connected with a second store manager, also named "T". This "T" was shocked at how long the boot saga was taking and promised to look into it and committed to calling me back in a day or two. Do you think she called me back? Nope! More weeks went by and again I was forced to call them back. "T" told me she was going to call the company they deal with which does shoe repairs to see if it could simply be fixed and, you got it, would call me back in a couple days. After all these months, finally! I was getting what I wanted done in the first place! Well, guess what? Weeks passed and sadly, "T" did not call back as promised :-( Finally, I call them back and I'll admit it, I was a little pissy when I was patched through to manager #3: Danny (yes, I spelled out his name -- you'll see why in a minute). He put up with my rude tone and promised to find out what was going on with The Boot and promised to call me back in a day or two. He called back! Yay! He told me my boot had been repaired and when I came to pick it up, I was to ask for him as he would not let me leave the store unhappy. Well, I picked up my boot this afternoon and it looks good as new. I asked for Danny and not only did he profusedly apologize for the length of time it took to fix it, he gave me a %50 off coupon for any item in the store. Danny: you are fantastic! In my mind, you alone saved my impression of The Shoe Company and its lacking of good customer service.

Purchased a pair of Sandals that were discounted but then supposed to have another 20% off on top…read moreof the discount and the cashier wouldn't do it. Went in next day and an older cashier gave the 20% off but wss a bit insulting with a comment. Staff is definitely unfriendly in the Dartmouth store. Won't be returning there again. Selection and value were okay but service is seriously lacking.

Tommy Hilfiger - fashion - Updated October 2026

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