Lawrence is very responsive and fixed my plumbing problem well and fast. He also, looked an…read moreunrelated issue with my hvac and made recommendations which is what I asked for. So contact Lawrence for a variety of handyman needs as he can handle alot of types.

Clear communication, easy booking, and they came back several times to make sure our refrigerator…read morewas fixed after another company said our refrigerator was too old to be fixed. It's been running great for 6 months since GH repaired it. They know their stuff!

Very quick response and quality work. He came out, diagnosed the issue and repaired it. Very good…read moreprice, very professional and courteous. I will definitely use them again and recommend them!

Very professional and committed to making sure the job gets done. Had this company come out to…read morediagnose my refrigerator and was very thorough while communicating the problem with me the whole time. Thank you for the timely response as well.

Great services by a local owner operator business. The owner is always quick to respond and was…read moreeven helpful with advice over the phone, which saved me a service call. He has worked on our range, refrigerator, washer, and dryer. Money well spent, got years of additional service life out of appliances. Unfortunately, he does not work on newer GE appliances since they were bought by a Chinese conglomerate, but he does work on older General Electric units. You can tell the difference by the model tag on the unit. Can't recommend him high enough. Thanks Brad

From the owner: In-Home residential major-appliance repairs. 43 years of factory-trained service on major domestic…read morebrands such as Whirlpool, Kitchen Aid, Roper, Maytag, Jenn Air, Amana, Magic Chef, Speed Queen, GE, Hotpoint, RCA, Frigidaire, Electrolux, Gibson, Westinghouse, and most Sears Kenmore or Coldspot. Low flat rates. No hidden fees. No gimmicky coupons, promotions, or discounts - just on-time and warranted professional service at lowest possible prices all the time. Most common repairs completed same-day. No penalty or added charges for return-trips to install non-stocking parts on the same job for 30 days. Daily in-home service M-F in Williamsburg, Gloucester and the Pensinsula without mileage or travel charges! ($20 additional initial charge for Lanexa addresses).

HORRIBLE, HORRIBLE, HORRIBLE PRODUCTS THEY SELL AND THERE…read moreSERVICE IS THE ABSOLUTE WORST!! They installed a Dishwasher in one of my units and actually came out at least 2 times because it wasn't working properly. They tried to charge me both times for the LEMON they sold me. I also had them come to another property of mine to fix the stove, which they said they ordered a part and they never came back to fix it. The service guy actually asked my Tenants to pay for the repair while he was there and told her they wouldn't fix it otherwise. She gave in + paid the tech $50.That was embarrassing. I told them never to ask my tenants for money and they did anyways. Again, I could go on, but to Repeat, HORRIBLE Appliances they use and the Service is even worse! Use Someone Else!

this is the best appliance company in the hampton roads. they are so polite and welcoming into…read moretheir store. Their prices are amazing they take trade ins if it is in good working condition, even if your machine is broken, they will still knock a couple dollars off the new purchase. I am a loyal customer to mine and everyone I send their way gives me good feedback.

The repair service technician was very rude when asking questions about the repairs done. That was…read moreafter he took a personal call in my house instead of saying I apologize for the call. No he got rude. Then almost an hour after they were supposed to show up no phone call from the company or technician. When calling the supervisor was not very supportive when asking for a different technician. Also after mutable times of service the same issue with the appliance happened within less than a year. Definitely would not recommend them to anyone.if you never serviced my house then how did you know what was supposed to be fixed Brian and yes this is a response to your response. Now everyone will see what kind of service you provide by your response to this. Maybe you need better employees then you would not get reviews like this and the others on this site.

Brian and Leslie, thank you very much for the work completed on our oven. It is an older model and…read morewe were afraid it could not be repaired. You came out right away to determine the issue and when a part had to be ordered, you kept us informed. WOW! You even returned on Sunday to complete the work. My sister and I are delighted with the efficiency and the reasonable cost. Continued success!

Our home warranty company assigned Austin Appliance to come fix our stove. Everyone was really…read morefriendly, professional, parts were ordered and Work was done fast. I'll definitely be recommending them to my friends.

Same day service- reliable and friendly! Highly recommend- thank you for fixing my dryer!read more

The folks here are super helpful, whether they fix... or you're looking for the part to fix your…read moreown stuff that tye "big box" places don't carry. Have been mt go-to for several years and finally getting around to posting.

The service guy comes out to look and order a part and comes back two weeks later to install the…read morepart. They charge $165 just to come twice without counting parts.