The SPRUCE SADDLE This place is a glorified cafeteria…read more Chicken tenders (dry and no flavor) A sad burger (cold, weird texture, no flavor, oddly wet) French fries (cold, no seasoning, definitely not fresh) The chili was ok Only ate there because there were literally no other options. The price of this swill is actually hilarious. It's a disgrace DO BETTER!!!!! We are your customers and we are sick of this abuse. If you're going to gouge us at least give us a palatable product. Stop doing the extreme very very least and charging a premium, your greed is disgusting. They over work their employees and under serve their customers. Booooo!

Johnny and Caldwell were so helpful and they had great energy! I stopped in to buy a replacement…read morepair of goggles, and they set me up with a sweet pair of Oakleys! Very knowledgeable, very friendly, what great guys!

Saw the great reviews and was staying across the street anyway so I gave them a try. Not as sexy a…read moreshop as the big boys in town but the service at 8am on a Saturday was fast, efficient, and I was on my way with a great set of demo skis in 10 minutes at a fair price.

Go no further. Hands down the best price for ski gears. I spend many hours researching!!!!!…read more They were all great especially Kevin. He's very informative and nice. He worked with our group and we have kids!!!! Great personality. We reserved online but you don't have to. Online does offer a discount so definitely take advantage of it. Give them a try. You will thank me!!!

Brought in a new pair of Head Vector LTD ski boots and was referred to this shop for some help…read moresetting the cant adjustment on the boots. What I got this morning was an explanation about what I needed to do - custom foot beds, yada, yada, yada and then we could talk about cant. I think his explained items added up to $500. Oh - and they would shave the boot to address any cant issue. But alas, the cant guy is gone for the season, but we could do the foot beds now and fix the cant in the fall. Now why would you shave a boot without trying to get the cant set with the built in cant adjustment the boot already has? Because we can soak you for $500, that's why. I knew more about cant from a night of online research than this guy did. Pathetic.

While this facility may be just fine if you're in the market for new boots, this is absolutely NOT…read morethe place to visit if you are currently own boots that need adjustment. While these people sound like experts, and know how to bullshit you very expertly, all they know how to do is sell new boots. They have no idea how to adjust your current boots to make them fit more properly. Don't waste your time or money by visiting this place. If your boots need adjustment to fit better, or to relieve focal points of pain, visit a shop around the corner where they have over 40 years of experience doing just those adjustments. Bottom line: Do not visit this shop unless you're going to purchase new boots. Be prepared to spend a lot of money.

Lovely older people, but would advise against using their design services for any major job. They…read moreused to be quite strong, but are no longer able to meet the needs of their clients. ' had to switch mid project.

The mother sold me merchandise that she knew was defective. Daughter let me return it and promised…read moreme to locate another item to replace my damaged piece. It has been 6 weeks and she has not found my another item nor credited my account after many promises. I bought several things from them and I will never return. I feel both mother & daughter ripped me off because I'm from out of town. I have also contacted the Better Business Bureau.

This is one of the best sunglasses, goggles, ski, and bike helmet shops in the village. They're…read morealways up-to-date with the latest trends and offer great recommendations. Plus, they have competitive pricing and a great atmosphere. Check them out when you're in need of the following items:

Great selection of helmets. If you're looking to try on quite a bunch of different brands, they…read morehave a good selection. They are a bit over priced compare to other places that offer deals and special. But if you're looking to try on a bunch and see the difference, this is the place to go.

Pepi Sports is where Old Vail meets new. Complete with tailored items, this is a great place to…read morespend a half hour. Staff members can come of as a bit distant, but once you know the drill, you're good. You just have to engage with them a bit.

Pepi Sports is located in the heart of Vail Village and I had a great rental experience at Pepi…read moreSports. I felt like we were borrowing bikes from a friend. The staff here was very friendly and helpful. They were able to choose the best bikes for us and provided helmets and bike bags at no extra charge. The hourly rates were awesome (slightly cheaper than others in the village) and there was not an up charge for returning the bikes minutes late than the rounded hours rented. The store offers cool ski products, footwear and other items to keep you set for your activities.

Great company (this store is ok) but company in general has served me faithfully for years and…read moreyears. Highly recommended

Extraordinarily poor customer service. I purchased a…read morefull-price Obermeyer ski jacket which had a defective snap closure. I went back to the store a week later after purchase and was told that because they're owned by Vail Resorts, there's nothing they can do to help find a repair solution i.e. a provide a new snap. I do not recommend this store as they don't stand behind the products they sell.

Convenient location but terrible at communicating. We got to breck early the day. Score to pick up…read morerentals. Strolled around town, as it said we had to pick up after 3pm. Got to the shop at 4:50 and they wouldn't let us pick up. Said the cutoff for pick up is 4:45 but nowhere on the website or reservation confirmation does it say that. Seems like a very narrow window for pick up. Now we need to pick up in the morning which I'm sure will be a s&@t show.