Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned…read moreshop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire. This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase! And after everything (both times), they properly stowed the spare tire! Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids. Garrett Tire & Auto will be my go-to from now on. Highly recommended!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!

Always great service! Friendly, fast, and knowledgeable! Great for fixing flats and new tires!read more

Super nice people. Honest service. Will come back here next time I need some tire work done.read more

I am skeptical of smaller shops like this. I have had bad experienced in the past with similar tire…read moreservice stores. So, initially, I avoided them. However, there came a time when I needed a tire change and they were the only option. I am thrilled that this happened, because I have had nothing but a good experience here. Granted, I see that a lot of the negative comments are about the oil change service. I have never had my oil changed here, so I cannot speak to that. I can speak to their tire service. I don't think I would let them do anything else, because they are clearly a "TIRE SERVICE", not a place to get anything else done. I have another mechanic do those things. To me, it would be like going to a chicken restaurant, ordering a steak and giving a bad review. It's a chicken place. Their best product is a chicken, not steak. So, those reviews don't mean much to me. I have had multiple tires changed on 4 different cars. I have had multiple tires patched. All at fair prices. Even when they mess up (which they have), they take care of it at their cost. I have never had an issue with their tire service. As for customer service: it's always friendly and helpful. What else could you ask for. As for ambiance: well, it's a tire shop. They have complementary coffee, but its basic Folgers-type. So, don't expect much for free. The chairs are comfy. The place smells like rubber tires. No issues for me here. All in all: this is a great place for tire service. Highly recommended. I will return over and over again so long as I live in Tontitown.

Absolutely amazing service. They are affordable, work fast, honest, and trustworthy. Thank you guys!read more

I went in for a brake bleed with some warning lights on my dash about it, I went in in the morning…read moreand Mike and the guys here had the brakes bled and all the lights gone within the same day. They were very affordable and were extremely kind. Very much will recommend to anyone I know and will be back for sure!

Brought in my trailer here to replace some old tires on it. It was time they were damn near rotten…read morebut still holding air. I talked to the salesman who gave me a great price on 2 new tires and he worked me right in. I wasn't there but about a hour and had great service as well. Yes I would recommend this tire shop for all your tire needs.

Every time I go here they treat me with respect and always do a great job on my car! Recommend!!read more

Changing your mechanic is a huge deal, my friends! If you're looking for somewhere you can trust to…read moredo an excellent job with your oil change and tire rotation pick this:)) they will not disappoint! Mac, super friendly and knowledgeable about the people he's working with, will take time and effort to get to know you and remember you~ Pricing is very reasonable $ :) They have a gas station close by and antique shoppe on the other side (E & W) You can cross 412 at the light and have a grand time in the small shopping plaza if you have any wait time...or you can drink their complementary bottled water and Imperial Coffee medium roast in the quaint wait area:)) Enjoy being taken care of my friends :D

From the owner: Plaza Tire Service has been serving customers since 1963 with expert tire sales and complete auto…read morecare. Located at 3041 E Robinson Ave, our Springdale location is part of a trusted network of 80+ Midwest locations. We stock over 100,000 tires for immediate installation with no appointment necessary. Our professional technicians provide oil changes, brake service, wheel alignment, suspension repair, diagnostics, and more. We're committed to clear communication, honest recommendations, and expert care that exceeds expectations. Flexible financing available. Visit us today or schedule service online!

Thank you, Bethany, but no one said anything about apples to apples. I talked to your sales person…read moreTommy. There wasn't any impression of him trying to helps us out and get the work done. After finding another mechanic. We do believe everything was extensive to repair. But, proper customer service would have been trying to get to a middle ground of "hey we can fix this now" and come back for other fixes later. Appreciate your reply.

Excellent repair and customer service! They stand behind their work! I have referred family,…read morefriends, and coworkers there.

Tires are good quality and well priced. They've fixed various problems with our cars. Always…read moredependable service.

Came in early in the morning as the opened needing a tire repair to get to work on time. Even…read morethough they were busy the manager immediately got an employee to take care of my tire. I was in and out in 10 minutes for less than $20. Great place to go for tire repair or any tire needs.

I had brought a car in here to find out why my heater was working. They said they couldn't find out…read morewhy so they said there wasn't nothing they could do. Come to find out a fuse was burned up that controlled the switch fan to it. So I'd be careful on bringing any vehicle here to have them work on it. There's better places believe me to get your car fixed

When I checked out at the dealer I was charged $219.08 per tire and I said that seemed high. The…read moresalesman looked at his computer screen and said "No, that's the price". So I paid it with my Goodyear Credit Card and went home. I checked the price again when I got home and on the Goodyear web site and the Tire Rack website said the price is $193.00 per tire! I called the dealer and he said that they don't have to abide by the online price and offered no satisfaction and would not make good on the difference in price! OVERCHARGED = $26.08 x 4 =$104.32 plus tax difference in price.

Still my go to place in NWA for the best oil change, tune up and general car/truck maintenance…read more The friendliest and professionalism of the team always impresses me. They get you in and out fast and prices are still reasonable compared to others.

I was out of town and my car Air Conditioner in my car was…read morenot cooling. I took it by this awesome place. The receptionist May was super nice. She helped me with everything I needed and was able to get my car i ln at the last minute. Needed parts they did nit have in stock so they could not fix my ac but everyone was super helpful. I was only charged for the test Freon and that was a wrap. I was so happy and joyful my car was still able to drive.