I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

Extremely helpful and fair pricing. Repeat business from me with oil changes and tires.read more

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!

Always great service! Friendly, fast, and knowledgeable! Great for fixing flats and new tires!read more

I had hit something on the road and it bent my rim. They had no spare in this new vehicle so I had…read moreTo have it towed to Plaza Tire. They got on it fairly quickly and when I went to pay he said there is no charge. I said but you had to take the tire off and bend my rim then put it back on. He said "my guys got to take out their anger by hammering on the rim!". Super nice guys and I will be coming back and since I am driving a company vehicle, I am sure they will get all our business.

Had an appointment at 10 AM. I showed back up at 230 because the website told me the service was…read morefinished. It wasn't, but I was assured I was next in the line and it would be 30-45 minutes. Checked back in after 3:30 and they say "oh actually we aren't going be able to do it today". Moral of the story is don't offer 10 AM appts if you aren't able to get an alignment and tire rotation knocked out in 6.5 hours.

Absolutely amazing service. They are affordable, work fast, honest, and trustworthy. Thank you guys!read more

I went in for a brake bleed with some warning lights on my dash about it, I went in in the morning…read moreand Mike and the guys here had the brakes bled and all the lights gone within the same day. They were very affordable and were extremely kind. Very much will recommend to anyone I know and will be back for sure!

Outstanding service, Friendly and Professional. I've had tires patched in the past here, super…read morequick for good pricing! This time around i had front tires replaced and oil leak fixed! Only people i trust to give honest quotes and have my vehicle fixed without worry. been a few weeks no leak and sound so much better since!

Brought in my trailer here to replace some old tires on it. It was time they were damn near rotten…read morebut still holding air. I talked to the salesman who gave me a great price on 2 new tires and he worked me right in. I wasn't there but about a hour and had great service as well. Yes I would recommend this tire shop for all your tire needs.

I went there with a bolt in my tire, and the manager said he couldn't help me real rude. I asked…read morehim if he could send me somewhere close he very rudely said no. I will never go back there.

Changing your mechanic is a huge deal, my friends! If you're looking for somewhere you can trust to…read moredo an excellent job with your oil change and tire rotation pick this:)) they will not disappoint! Mac, super friendly and knowledgeable about the people he's working with, will take time and effort to get to know you and remember you~ Pricing is very reasonable $ :) They have a gas station close by and antique shoppe on the other side (E & W) You can cross 412 at the light and have a grand time in the small shopping plaza if you have any wait time...or you can drink their complementary bottled water and Imperial Coffee medium roast in the quaint wait area:)) Enjoy being taken care of my friends :D

Just want to say a Big Thank you to Jordan !! Had a problem…read morewith my Sensors in would not go off .. I went to HCS with out a appointment.. Jordan took care of me right away .. Fix it .. no waiting !! Customer service was great ! Thank you

If I could rate less I would. This is the same feedback I sent to HCS after they asked for feedback…read moreabout my experience and then never replied. I'm going to end up spending way more money fixing their "repairs" than I paid them to fix my car. I contacted HCS asking if I could drop a 1991 van off to be looked over to see what it would need to be "roadtrip ready" as I planned on taking it on a cross country trip. After my van was dropped off the next communication I had was that there were some parts on the steering Column that needed to be replaced. I assumed that since the only issue brought up was the steering column and what I paid to fix that the van would be okay to drive. Upon picking it up nothing was said to me other than "the van is ready to go" and I drove it to the gas station to find that a large hole had been drilled in the gas tank. I don't know how HCS charged me to fill up my tank and never mentioned that it does not hold gas. Nothing was listed on the "complimentary inspection" which I know now is because there is no way it was performed. The complimentary inspection was on the receipt so I assumed that it had been done but it was not. Before dropping the van off it had functioning turn signals and a functioning gas gauge and now it does not. All of the old parts that HCS replaced are sittingspread around my van and not disposed off. Also, the steering column wasn't even fully reassembled upon picking the van back up. There are 2 large plastic pieces that were not put back on leaving wiring exposed. The leftover bags, boxes, and sticky notes from new parts were also left strewn about my van for me to pick up. I didn't figure that it is normal protocol to leave trash in customers vehicles but maybe I am wrong. For the service side of things I am also quite displeased. Every deadline I was promised was missed and this was not communicated with me. I had to call HCS to see where things were each time days after we passed the date it was promised to be done by. My biggest gripe is that since the ignition cylinder was replaced the new keys do not fit the locks on the doors. I cannot lock or unlock the van now. When I called to ask about the keys no one could tell me if the old keys are still around or not and I was told that I would receive a call back. To no surprise I did not hear back. All said I am clearly disappointed with this as I feel like the quality care that I have seen taken on other vehicles was not spent on mine. I know its an old van but to have it not fully re-assembled, parts not working that were working before it was dropped off, and having trash left in my vehicle, is really just a huge letdown.

We have been going to Springdale Tire for 15+ years and I just can't say enough good things about…read moretheir amazing, knowledgeable and honest service. They have never tried to "create" work but in many instances have helped solve my problems over the phone, thus saving me towing costs and as in yesterday's example...my completely useless unstartable car issue was solved by Tim taking his time to talk through the problem and offer suggestions of how I could could fix it myself....which worked! I believe most shops would have given me the number of a towing company....saying "Let's just get it here in the shop." The late father of this family run business once told me after a "scare tactic" was used at a dealership in an attempt to gain my business and money (but i opted to dare drive it with white knuckles to my trusted mechanics at Springdale Tire instead).... Dick looked at the "life threatening" problem and said...."There's enough honest business to be had, I don't know why anyone would lie to get business." Thank you yet again Springdale Tire for years of being our family's most trusted mechanic and tire service. You are the BEST in our book!!

Tires are good quality and well priced. They've fixed various problems with our cars. Always…read moredependable service.

Some people you can't make happy no matter what you do. I've been bringing my truck here for years…read morenow and I wouldn't take it anywhere else. They take care of you and they're honest and fair. If they don't think your tires need rotated they probably don't. It's their job and they're good at it.

I had brought a car in here to find out why my heater was working. They said they couldn't find out…read morewhy so they said there wasn't nothing they could do. Come to find out a fuse was burned up that controlled the switch fan to it. So I'd be careful on bringing any vehicle here to have them work on it. There's better places believe me to get your car fixed

I was out of town and my car Air Conditioner in my car was…read morenot cooling. I took it by this awesome place. The receptionist May was super nice. She helped me with everything I needed and was able to get my car i ln at the last minute. Needed parts they did nit have in stock so they could not fix my ac but everyone was super helpful. I was only charged for the test Freon and that was a wrap. I was so happy and joyful my car was still able to drive.

Still my go to place in NWA for the best oil change, tune up and general car/truck maintenance…read more The friendliest and professionalism of the team always impresses me. They get you in and out fast and prices are still reasonable compared to others.