Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned…read moreshop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire. This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase! And after everything (both times), they properly stowed the spare tire! Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids. Garrett Tire & Auto will be my go-to from now on. Highly recommended!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

I have a background in auto repair but not transmissions. This company was one of the best run…read morerepair companies I have ever seen. The service to my transmission was spot on, timely, and at a fair price. I highly recommend them for transmission service.

Great customer service!! Went in for a transmission service had the car back to me within 2 hrs…read more Highly recommend

Called at 730am for a oil change and hitch installation, spoke with Alex and he said oil change…read more100% hitch i'm not sure about....brought the car in around 8am and by 1130am they had both items done and cheaper than i thought A+ when i'm in the area and need repairs i'll be back I can say that the oil change was cheaper than valveoline and they used mobile 1 syn which is my go too!!!!!!

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

I've brought my car in a few times to this location and they do great work every time. I also love…read morethat they are completely honest with me and don't try to push services that aren't needed or over charge. Each repair I had made was a very fair price and they typically finish within a day or 2 (for the things I needed anyways). This is my new go-to spot for all my car maintenance now.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

Incredible service, went above and beyond to help my daughter out. Only shop we will have her use…read morewhile she is at college.

I had an extremely negative experience with this business. I took my used car there for grinding…read morebrakes, they inspected my car and charged me over $2,200 for new rotors and pads and added other maintenance items that did not need to be done. My brakes were still grinding so I took it back to them and they said it's going to cost more to fix whatever is wrong and denied that they didn't fix the problem. After having another mechanic inspect my car they did not even replace the rear brakes and rotors they charged me for and left my power steering reservoir empty after supposedly servicing the system. I made a huge financial mistake trusting this company. Please do not trust this company with your car.

Good place to take your vehicle in for repairs or maintenance. I have taken my F250 in several…read moretimes for maintenance and repairs and they are very accommodating and honest about what needs to be done. I recommend them for your vehicle needs.

Awesome place, had my truck towed there since I had a crank no start and couldn't figure it out,…read morethey were great over the phone, and turns out when they got it, it started it right up and they couldn't figure out what they problem was so they didn't charge me. Will take it back if anything else every goes wrong, don't bother taking it to CK down the street.

I had a tire that was slowly using in. Latino Tires was the nearest tire shop so I stopped by. I…read morewas greeted quickly and told to pull in one of the bays. They quickly located the problem and got it fixed. I was in and out in less than 30 minutes. Friendly service, too.

Just left there. I walked up and a man was sitting on a stack of tires playing on his phone, when I…read moretried to get his attention I was completely ignored. But when another woman showed up he acknowledged her. Super rude.

Oil change tire rotation…read more Great quality & service, I am now a life time customer, I will be back for my next scheduled service.

DO NOT TRUST YOUR VEHICLE HERE. Over several instances i have entrusted my jeep at university Auto…read more I expected honest and completed diagnostic work followed by effective competent repairs. This has not happened. Regrettably my confidence in University Auto has completely eroded. University Auto has proven, yet again, they lack integrity. They have maliciously created a consistent pattern of incorrect and misleading diagnoses and substandard mechanical knowledge, leading to botched costly repairs and damage to my jeep. This recurring cycle of fraudlent misrepresentation of work has not only left me with unwarranted inconveniences but left my jeep with unresolved consistent mechanical issues and a significant financial burden resulting in an inoperable vehicle.