Nice and comfortable hotel, a great spot to do conference seminar, I came here for my Rotary MNE…read morePELS (Mid-Northeast President Elect Learning Seminar). The room are pretty big and comfortable and super clean. The conference room are pretty big and meeting room are good. I attended a private dinner in one of the main conference rooms were attentive and the food was yummy, I also attend different meeting rooms at the layout was good. The staff were very attentive super kind, I was pleased with the service and their professional. You also can find a good bar and restaurant inside of the hotel

This was just ok. There was nothing that stood out from the property or the people but I'll get to…read morethat later. I got here on Wednesday and checked in late in the afternoon. The people at the desk weren't the friendliest. In fact, they seemed less than enthused about me being there. Once the check-in process was complete, I went up to my room. It seemed nice at first, but upon entry it felt like a sauna! I went out and got dinner and figured fit just needed time to cool down since it was much hotter than usual. After coming back, I noticed the temperature hadn't changed. I alerted the desk upon on my way to work out to let them know. When I got done from working out, I noticed it still hadn't changed so I asked them again and then sent someone up. He deconstructed the unit and gave me the "VIP" temperature, which unlocks it to go past 65. He said he put it at 60 and said it'll cool down in 10 mins. Now, while he was giving his spiel, he specifically said something about the hot water being off. I asked if that meant I wouldn't have hot water for my shower and he said no because they were separate units. I beg to differ. Once he left, I hopped in the shower and surprise surprise, no hot water. It wasn't even lukewarm. Not to mention, it never cooled down and I woke up sweating. I alerted them in the morning what went on and asked if I could switch rooms. The attendant said she'd award me 5,000 points for my trouble and gave me a new room. The first thing I did was check the shower to make sure the water was hot, and it was. I noticed the air felt the same as it did in my other room so I let them know on my way to breakfast. I came back and saw it hadn't changed. I told them again on my way to workout. Came back and same thing. When I went back, the attendant said the repairman closed out the ticket but she could send him back. The man came back to the room and you could tell he was pissed to be there. His tone was dismissive and after explaining what happened he said, "we fixed everything. You need to sit here for a while and you'll see." Oh ok, pal. I guess I'm a child now. I said thanks and he left. While the new room eventually got cooler, it was the principal and tone behind the matter. I wouldn't be raising a fuss if there wasn't merit behind my concern. If you're ok with mediocre service, this is the hotel for you. I won't be back. Update: 3/19/2026- I never got the points that they said they'd give me.

Overall pleasant, but tired hotel. Would we stay again? Yes…read more We stayed here for the: -convenient-ish location (30-min drive to EWR Airport, 30 min drive to family) -nice looking gym - equipped with about 6 treadmills, a few other machines, and some free-weights, as well as complimentary waters and towels -coffee shop in the lobby -convenience shop in the lobby - appreciated the option of grabbing a late-night snack, drink, and wine from the comfort of our PJs (we grabbed some salty/cheesy snacks, a Klondike bar, and a small bottle of sauvignon blanc - yes prices are high, but worth it for the convenience) -attached restaurant - we didn't end up dining there on this visit but appreciated the option in case we needed a meal Our guest room was on the 5th floor, down an old corridor. The nearest elevator was a single elevator (not a bank of elevators), and it went out twice during our 4-day stay! Our room was spacious - felt very tired but it did have a white duvet cover, which is appreciated, and it did feel clean. Staff at the front desk didn't know the status of the elevators or what events were happening at the hotel. Strange that the hotel charges for parking. When we were there, their very large parking lot had tons of open spaces. I get an urban property charging when space is limited, but this seemed odd. Why not add it into the hotel charge? Again overall we liked the Hilton better than the other hotel nearby that we've stayed at. Our search continues for a Northern NJ hotel near to family with a solid gym. But if we stay in Parsippany again, we'll choose this over the other, more tired options.

I got the worst night's sleep because the air conditioning barely worked and I was hot all night…read more The air condtioning blew humid warm air and it never got cold. I tried to call down to the front desk, but the phone in the room did not work. The bedding was dirty (please see pictures). There looked like there was dried blood on the one comforter. You also have to pay $19.99 per day per car for parking.

I stayed here for two nights while on a work trip. My company booked the hotel and paid for the…read moreaccommodations, which appealed to me since that meant I didn't have to track on an expense report. I arrived a little early, about 1:30pm and went to the counter. I was told they did not have any rooms available yet and they suggested I return about 3pm. When I returned, I was asked if I wanted a room on the ground floor, to which I replied that it did not matter. There wasn't any further conversation but I was then given keys to a room on the third floor. I did not attempt to use a digital key on this visit. This Hampton Inn appears to be physically connected to another Hilton property. After a quick look online, it appears the "Hilton" portion of the property is a level or two above the Hampton class of properties. Therefore, prices at the Hilton property are more expensive than those at the Hampton property. I think I must have been in an older section of the Hampton hotel. My room did not have a refrigerator and there were definite signs of major wear even though there appear to be attempts to make improvements. I honestly cannot remember the last time I stayed in any hotel that did not have a small refrigerator in the room. I ended up throwing out my leftover pizza because I could not keep it cold. The bathroom had significant signs of wear including rust on the ceiling and paint was peeling in several areas. The frame of the bathroom door was also rusting. Most of the USB ports and outlets on the furniture/lamps were too worn and did not charge my phone or computer. I plugged my computer directly in the wall to charge it and I plugged my phone into the outlet by the bed to get it to charge. On the second night I wanted to have some cold soda and a water for in the morning. I went to the ice machine on the third floor, it did not work. I went to the ice machine on the second floor, it did not work. I went to the ice machine on the ground floor and it worked. I guess third time is a charm. I thought the breakfast was good for a hotel. Both days they had a nice selection of options: Waffles, oatmeal, a potato option, bread, bagels, English muffins, meat (one day patty sausage, one day sliced link sausage), eggs (one day flat muffin style egg, meat, cheese, one day omelet style egg and cheese). I made a bagel breakfast sandwich each day before heading off to work which hit the spot. I also purchased a Coke from the lobby. I was surprised to find out it was $5.00. I stay at Hilton properties every time I book a hotel that one is available. I would not stay here again and would not recommend it. I am sure there are better options.

The worst hotel experience I've ever had. The customer service was extremely poor, and basic…read moreamenities were not functioning properly. The water heater didn't work in the evening, the entire stay, so there was no hot water for a shower. There was also no room service done despite of my complaint, and even the bath towels had an unpleasant smell. This was by far the worst experience I've had at a Hilton property. I would not stay here again.

does not look like the photos at all. The place is not brand new looking like in their photosread more

Probably the most sketchy of the Sonestas in the area. Why are there garbage cans at the end of…read morethe halls surrounded by stinky garbage bags from the rooms? Are people living here? Why is the deposit higher than a night in the the room? Is this a Four Seasons? Lol! Actually it was a Candlewood Suites. Only stayed here one night as there was a party and loud noises coming from room across the hall. Also only stayed here because the names of all these Sonesta Hotels are so confusing and some weren't even listed as Donesta seems to have taken over most of the smaller hotels in the area. On the positive the rooms were updated with decent furniture although we literally spent 9 hours at the place as we wanted to get out of the place. There were people partying in the parking lot and scary dudes eating in their trucks for hours next to our car was not an easy feeling. That said, nothing except for the noise and we moved to another Sonesta that we thought we were at in the first place

I forgot to post pictures in my review. Here's hoping management sees this. Aside from this others…read morethings I had talked about on my last post. The pictures show the positives.

Beware hidden charge for parking! Very nice room, clean and…read moreconvenient and the staff were lovely. Not accusing them of deception bec. the warning about a fee to park in the lot of a suburban location hotel is probably buried in their site or the Expedia listing, but definitely not in a location where it can easily be seen. I guess real estate in northern NJ has gone up enough they either have to, or can get away with, this fee, but it lands as a "gotcha"and a nuisance, and guests have no choice once they arrive with a vehicle. Boo for that. It undermines what otherwise is a very nice property. Being more up-front about this fee would have helped. Five stars averaged with negative one for the surprise fee = three

The hotel was ordinary -- room simple but clean. The elevator broke. Took a day to get it fixed…read more BEWARE of hidden fees. If you book through a third party (Expedia, etc) the hotel charges $5/night for you to park your car. That's not a valet fee -- you're parking your own car and they are charging you $5/night to do it.

We loved this hotel. We 7 people (2 families ... 4 adults, 3 kids) stayed in two two-bedrooms…read moresuites for 3 days. The manager arranged us in two suites next to each other. The kids played in two suites interchangeably. The kids also played in the basketball court next to the breakfast area. The only thing we did not like was the breakfast. The coffee machine in the breakfast area broke in the first morning. The hot water machine in the breakfast area broke in the second morning.

This hotel has the potential to be great but due to lack of cleanliness, I feel it is going…read moredownhill quickly. When I was looking for a hotel in the area I did a bit of research and learned this homewood was recently renovated. The lobby is very nice and inviting along with the light color furniture selection and window detailing in the rooms. Homewood hotels always have a more spacious layout since they include kitchens and a living room area in either a studio or bedroom format. There is also a basketball court outside, an indoor pool, and 2 pelotons in the gym (per my coworker) for those that want to remain active during their stay. There is also onsite parking which I hear costs money from other reviews and I was not told that so waiting for that bill to come through... Now for the lack of cleanliness... I walked up to my room and there were 2 lady bugs right by my room number. I walked in my room and there was one on the wall. Since ladybugs can be an infestation, I figured switching rooms would not fix this. It was also late and I didn't feel like running around town to find another place to stay. Upon settling into the room I started finding hair in various places of all color... brown, blond, black, curly, wavy, and straight. My coffee table had a sticky spot on it, clearly not wiped throughly. There were brown/black spots on the ceiling and cabinets. I found a random pair of socks in the stairwell on my last morning as I was leaving. Also the cherry on the cake... my shower took FOREVER to heat up, to the point I thought it wasn't working. I made up my mind that I would suck it up and take a cold shower then check out first thing since I was exhausted and didn't feel like getting dressed and packing. Luckily as I was rushing to take my shower it started to get a little warmer and finally on the verge of hot, so I decided to stay another night and letting it run for 10 minutes before getting in (I would be pissed at this water bill if it were my actual home). Didn't remove a star for this but I do wish there were more takeaway options for breakfast like fruit. I grabbed a yogurt which worked but maybe some hotels are not doing fresh fruit anymore to minimize waste? I'll be staying here again soon since for longer trips my coworkers and I tend to need a kitchen to cook fresh meals (I hear the knives suck and my coworker bought her own) so I'll see if I just got a bad room or if the lack of cleanliness and lady bugs is consistent....

I'll start with the positives - this hotel was very clean, and the complimentary breakfast was…read moredelicious. However, what really rubbed me the wrong way was being charged $15 PER NIGHT for parking WITHOUT BEING TOLD! We checked in, and were asked if we had a car. Naturally we said yes, and were handed a little tag to hand on our windshield. At no point were we told there was a charge for parking, nor did it state as much on the aforementioned tag. Several of my friends who checked in with us had a similar experience. Even if we were appropriately informed that we would have to pay, it's nonetheless a ridiculous policy. The only time I've ever had to pay for parking at a hotel like this was in the heart of major cities such as Manhattan or Chicago, not rural New Jersey!! Considering the rooms are disproportionately expensive as it is, making guests pay for parking is corporate greed at its worst. Additionally, my wife and I left our room at 9:00am to attend a nearby wedding. We got back to the hotel around midnight, only to find that our room had not been cleaned. It was very disappointing. Lastly, a friend of hours who was also staying in the hotel had called the front desk to request extra linens. The response? "Come down and get them." Like I said, the lobby was very clean and the breakfast was great, but having to pay for parking in an area like this is ludicrous. What made it even worse was the deception.

Note: This rating would be lower but Hilton support came through for our group and made the…read moresituation right. It took about one month to resolve everything, however. The Embassy Suites by Hilton Parsippany has serious heating/cooling problems and you need to be aware of that before booking here. Came here for an event and left with one of the worst hotel experiences I've ever had. Embassy Suites by Hilton Parsippany is easy to access and has plenty of parking, but you do have to pay for parking. I want to say this before I go further, the hotel staff were not really the problem here, it's the whole property as the building and rooms are out of date. Check-in went badly, as while they did have my reservation, they could not check me in even with downloading the app. Corporate helpdesk even had problems when the employees called about my reservation. Basically, my reservation had to be deleted and remade, and this whole process from start to finish took around an hour, and it was frustrating. The interior of this hotel is iconic. The atrium is full of trees, plants, fountains, and stone walkways. It is very visually appealing, and I cannot stress that enough, with a large amount of natural light coming in from all the windows. This design caused one of the biggest problems of the weekend sadly, as the heating/cooling plant could not keep up with the high temperature's outside. The interior of this hotel was shockingly warm all weekend, and very much affected our event experience. On top of that, the pool was closed for renovations, so you couldn't even go for a swim to cool off. For the rooms, they were suites with a nice amount of square footage. The beds were comfortable, but the whole room looked like it had not been upgraded in roughly a decade based on the wear and tear and what TVs are provided. Room did come with a larger mini-fridge and microwave. Because of the oppressive heat outside, our rooms heating/cooling basically did not work all weekend, making it uncomfortable. The bathroom due to its design and shower curtain could easily flood the floor. Our mini-fridge was dirty on the inside with some sort of spill I cleaned up using disinfectant I brought along. One sink had major calcium deposit that I could not remove. It was also dark in the room unless you opened both the atrium facing and outside facing curtains. Our room was disappointing for the most part due to the heat. The complimentary breakfast was ok, with eggs, sausage, potatoes, various grains, pastries, coffee, juice, soda, and an omelet bar. Event space is somewhat limited depending on your needs, and you might have to be creative with setups. Overall, this hotel was massively disappointing and I cannot recommend staying here at the $150-$200 price point. The iconic look of the atrium is the only reason to stay here and you should otherwise avoid the Embassy Suites by Hilton Parsippany unless absolutely necessary.

This hotel is atrocious. We have been here previously, although many years ago, and were generally…read morepleased with our experience. This is far from the case now. The entire facility is worn. Our room was passable, but the bathroom was disgusting. The the tub was corroded at the drain overflow, the drain itself was broken (not that I would ever have bathed in this tub) and the non-slip surface was completely worn away. The air conditioner was either ice cold or off. The pool area is disgusting and the hot tub is closed permanently. We will never, ever patronize any Embassy Suites again. Don't take my word for it, take a look at the pictures.

I stayed at the Sonesta Select Parsippany, NJ from October 3-5, 2025, and was completely disgusted…read moreby what I found in my room. I checked in around 12:30 AM on October 4 with my 7-year-old son and discovered a large wine bottle labeled "Frontera Cabernet Sauvignon Merlot" beside the bed with "pee bottle" written all over it. It was clear the room had never been properly cleaned or inspected. Housekeeping somehow missed a huge, disgusting bottle right next to the bed. As a mother, this was disturbing, unsanitary, and unacceptable. When I reported it, all the front desk did was offer to change my room and gave my son a Kit Kat as if that made up for such a nasty and unsafe situation. It honestly felt like an insult. Here's the final kicker, the following day I asked can we have a late check out for 12pm considering what occurred you would have thought they would have yes. Instead she said sorry my manager is very strict on late check out it is a $50 fee. Sonesta needs to seriously improve its cleaning standards and guest care. No parent should have to experience something like this.

We recommend this location to everyone! Safe location,…read morequality service, clean, all you can eat breakfast was very good (nice fresh fruit, homemade oatmeal, veggie omelet, tortillas, cereals, muffins, bagels, etc), & I don't know if all the rooms were big like ours but it was so very spacious! We were not disappointed with anything. We had everything we needed and were SATISFIED in every way. Next time we come back, we will stay here! Thank you Sonesta ES Suites!

They are on process of remodeling the rooms and common areas with a goal of being done before…read moreThanksgiving 2019. This hotel is one of my favorites for extended stay business trips when I am in Parsippany. The staff is friendly and helpful. The rooms are newly remodeled and look like any modern Marriott property. The kitchen comes with a microwave oven, sink, dishwasher, fridge, and a cook top (but no stove). Beds, linens , and towels are all good quality. Definitely a four star experience. Will update my review after they complete the remodel.

I give the 4th star to our hostess Jenni. (Residence Inn by…read moreMarriott take note) My week long stay at the hotel was nice. The first few nights, Residence Inn provided a small buffet and drinks for a hotel type mixer. Jenni was a welcoming face after a long day. She was bubbly and made the guests feel welcome. We talked about all the Jenni references in music and movies as well as which state has bad drivers, Maryland vs Pennsylvania. All of the staff was very friendly, from the morning folks manning the buffet tables to the front desk assisting in the check in process. The grounds? They had police tape everywhere! The hotel is fixing broken cement, grass plantings and floral arrangements. As a guest, it was a pain to walk navigate with my luggage. My room was nicely furnished. The bathroom fixtures were new, the bedding was comfy and the kitchen was a nice touch. I don't know why there are such low reviews for this particular hotel, I enjoyed my stay and would return.