The counterTech was so helpful today. 30 minutes prior to closing and he took the time to make sure…read morewhen I left my weed eater would be back in service. This type of Customer Service is hard to find in today's environment. THANK YOU FOR making me feel important and getting my Stihl product back in service!

My daughter had my mower picked up. I am 77 and not in the best of health; she did not want me to…read morehave to work on it. The battery would not stay charged. I also needed new belts and blades. The mower was a Cub Cudet zero-turn. It was 8 years old. They came and picked it up. First claimed the battery was bad; when I pointed out I had bought it there, it was good. They said so much wrong that they wanted me to buy a new one from them. I said no. They did several things to it in the tune of $900.00 brought back after about 2 and a half weeks. The same day they brought it back, it was sputtering, and the engine was not running correctly. I noted it was far worse after they fixed it. One of the things that they said was wrong was that gas was dirty. So they put on filters, etc., to fix that problem. I decided something must be wrong with the filter; they had put in the wrong filter, and there were no clips on the hoses holding it on. Ordered a new filter, which only took me 24 hours for the parts I needed. They claimed they were waiting for parts because they were having trouble fixing it. When they returned it, it was not returned with my key. I'm not sure where they found this one, but mine was marked; the one they gave me was hard to use, so I had to order another one. I have been in the store several times. If you are dealing with the repair department, you will always have to wait for 40 to 60 minutes. They never give you the same answer. They need someone who knows what's going on with a repair at any time. It takes many explanations forever to get anywhere with them. Oh, and by the way, I still have trouble with having to charge the mower every time I use it. No, I would not purchase or take any implement to be fixed. On a side note, while I was sitting there, an elderly lady asked about her mower. The salesperson told her hers was no good and was trying to sell her a new one. He then told her they would sell her old one for her. Hmm, if it was no good, why sell it to someone else? Very hard to find someone to work on the mowers, but I would definitely look elsewhere. They were not pleasant, nor was I.

Tyrie's Mower repair is the place to go-I took my snowblower there after Lafayette Motor Repair…read moretook 5+ weeks to not fix it. TMR fixed my snowblower in the specified amount of time and was courteous through the process. Not super fast on the keyboard but if that's my biggest complaint (and it is) then I'm super happy and satisfied. Highly recommended.

We have used this shop several times. They do okay on the repair, We got our mower back within a…read morefew days. Twice now, gas has been taken out of my tank. This last time, I filled the 5 gallon tank to the brim, I got it back empty. I called in this time and asked about the gas, he said I must have a leak. I would use this shop again, but I will be very mindful of the gas in the tank. Actually I have very little choice in taking my mower back to this shop.

Customer Service like it's 1999. The staff at RPM is friendly, and knowledgeable. I have visited on…read moremultiple occasions searching for parts and information. The guys at the parts counter know their products and are willing to put in the time to help customers better understand and fix their equipment. I've asked about machines built in the 90's as well as new equipment and the guys at RPM have the experience to answer all of my mechanical questions. I will continue to do business with RPM.

Rented a Dingo, Excellent price, and great service all around! highly recommend if you need…read moreconstruction equipment.

Quick response and affordable pricing! I would recommend their device anytime. Had a flat panel tv…read morethat had a bad power supply. They took care of it!

This gentleman will cheat you in every way he can to get your money the max. He seems sweet though…read more Never take your electronics to him. Try Advance Computer or Computer Inc from West Lafayette.

Awesome service and quality work. Called back the same day and done the next. Would highly…read morerecommend!!

Used to be the best bike shop in Lafayette but Dave Meadows has relocated to Crawfordsville and…read moreoperates under the name of "Broken Heart Cycling." I'ts worth driving there for the service.

We have been to Hodson's Bay twice for bike repairs. This place is wonderful! Dave helped us. My…read moreson had his wheel and seat stolen from his bike. All sorts were available, so Dave got us fixed up while we ate lunch next door. He even recommended ways to prevent theft in the future. Would recommend to anyone needing repairs in West Lafayette.

Great experience. Recently popped in to grab a second hand bike for use as a college bike. The…read moreamount of bikes is actually overwhelming, but with a little assistance we found a great one, within budget, and all the necessities (helmet, chain lube, etc.). They have storage services as well , which is extremely helpful. Don't be intimidated by the general chaos that this place can seem! The fellows working there are helpful in getting what you need.

I was disappointed with the service I received. I was told my road bike would receive a tune-up,…read morenew tires, and a proper fit, but it appears those requests were not communicated to the staff. My bike was initially returned with the bald tires I had specifically asked to replace, and several other concerns--including ghost shifting, missed gears, and a potentially bent crank--were not addressed. The bike was in the shop for nearly two weeks, and I still have ghost shifting and complete gear skipping on the larger chainring. My saddle height was changed despite my specific request to preserve the saddle position marked with electrical tape. I attempted to follow up by phone and text but received no response. The staff were friendly and were able to throw on a pair of tires in about 15 to 20 minutes . I wanted to support a local shop, but the lack of communication and incomplete work made the $300+ cost difficult to justify. Based on my experience, I would recommend looking elsewhere for more involved/specialized road-bike service.

Absolutely nailed what I was looking for. Josh and his team are absolutely the best. Cream of the…read morecrop!

I ordered a specialty shirt online - I do not live local. I measured my chest and ordered the size…read morethat their sizing chart on their website said. I believe the shirt is mislabeled - it was delivered and is HUGE. I measured the shirt. It is a least a 3XL - not an XL. The issue arose when I called and they insisted it is an XL and I'm wrong and did not measure correctly - and they would not exchange the shirt for a proper size. Very frustrating. If you are local - try the shirts on first. Know that their size chart or their shirt sizes are incorrect - still TBD which it is! But both are a problem.