I came in one day to get a pair of scrub pants and the woman who helped me was extraordinarily…read morehelpful in finding the perfect pair for me. These pants are now my absolute favorite, and I went in again to order more. She remembered what program I was enrolled in, what I ordered, and helped me find options for a top that matched my size, color, and material preferences based on this pair of pants. She gave me multiple options to try on, and we found 2 that are a great match. I can't sing this woman's praises enough, she could teach a masterclass in customer service.

We placed an order for $100 worth of apparel. It was given to an employee who then left it in his…read morecar for 1 week instead of delivering it. When I spoke to the owner, he was rude and disrespectful. His only apology was "Mistakes happen. I'm upset too." When I asked if I could have a discount or partial refund he said "If getting $9 back would help you feel better then fine but it's just a t-shirt." I really cannot believe that an owner of a locally owned shop would treat its customers this way.

I had one of the best experiences with this printing company. As a graphic designer, I have used…read moremultiple printers. In this specific project, I needed digital printing. I searched online and Underground Printing was an option. Read reviews and decided to give them a try. Customer service is extremely efficient. I was helped by DJ, my emails were answered in no more than 30 mins. every change and every step we took was speedy and I felt very comfortable and well taken care of. My experience as a customer was excellent. And I have to add that the final product was even more than what I was expecting. The quality of the shirt is great, they were delivered very fast. And the print is amazing. My design included very fine print, it is legible and I LOVE THEM! Thank you Underground Printing for your great service.

Awesome, awesome customer service with Taylor. I had a great user experience placing my small run…read moreorder.

I needed a quick turnaround on an order and sign art etc came through…read more The process is a little confusing in their website to order a step and repeat banner. The customer service person answered the phone quickly but wasn't the most helpful initially. I uploaded a logo to their website on Tuesday and paid for my order. Later that day, I received the proof for my order. I didn't receive any additional confirmation from them after approving my order. On Thursday, I called them and they said the order was ready for pick up. The pick up was smooth. I have a small car so it was a pit difficult to get the sign in but it worked. More communication throughout the process would've been helpful (even an automated email when my order was complete). Overall, the sign was great and cheaper than other places in my area and we will have it for many years to come.

Went to pickup the rest of my order that they missed the first time and the doors were locked. They…read moreclaim to close at 5pm but everyone leaves the office by 4:30. And the apparel we ordered was cheap direct to vinyl rather than screen printed so it was not a good deal either. Would not recommend. They shouldn't be in the apparel business.

I have purchased both indoor and outdoor signage from this company and have been very pleased with…read moreboth the products and service. They had multiple, cost-effective options for me and the end result has always been as promised. I recommend scheduling a visit to their shop--it is a very unique set-up and you can see that they are using quality computers and equipment.

Unfortunately I can't give them negative stars. The owner is a miserable person ho billed me for…read morework that was unusable. I should have known after getting warned by former employees to avoid this place but wanted to work locally. Lesson learned I guess