Tom was nothing short of terrific in replacing my water heater. His communication, punctuality, quality of workmanship, and courtesy were second to none. His appraisal of what needed to be done and importantly, what didn't need to be done, was very much appreciated. I have a second floor water heater and Tom was done in about 90 minutes, left everything spotless, and tested everything before he left. I would highly recommend Tom for your plumbing needs. read more

Tom repaired a sink drain leak in my upstairs bathroom which had worsened and migrated into my garage He diagnosed the problem, quickly isolated the leak (in the wall at the joint), and repaired it promptly. Timely, polite, clean, fast, and reasonably priced. Highly recommend. read more

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Tom Plumb was recommended by a friend who said he had been using him for a decade and always found him to be skilled, honest, and offers services as a fair price. I had him come out to install a new dishwasher after my old dishwasher had been hauled away. I also had him swap my soap dispenser and my garbage disposal button locations with one another. He was really friendly, did a great job, and got it all done in an hours time. We've been using the dishwasher, soap, and garbage disposal for weeks now and all are working great. I'd definitely recommend Tom. read more

Straight high quality service at competitive prices. Tom was very responsive to an emergency outdoor faucet failure - much appreciated in this scenario. read more

Tom just replaced my water heater. He was incredibly efficient, affordable & reliable. I had the estimate on Monday & the job completed on Thursday. He was knowledgeable about tankless and tank water heaters. read more

Tom is amazing: arrived right on time, made very pleasant conversation, diagnosed and fixed the problem right away. Tom is fast, exceptionally competent and very nice. Rock star - I highly recommend him!!! read more

Dude pops up fixes the thing and then is gone. BOOM! Three times I've called Mr Plumb and three times the same thing. Gives you fair and open pricing before any work is done. Talks to you on the phone to see if he even needs to come over. BOOM! Call him. For the people leaving one stars you didn't even talk to him haha. You call him. If you can't reach him. Call him again. BOOM! read more

This business was recommended to me by a colleague. I called and left messages, but did not receive any acknowledgement. Busy or not, I would think it would be just common courtesy to respond to a potential customer. read more

This is the second time I have used Tom Plumb services, he has earned every star. Tom shows up on time, pleasant and easy to work with, extremely efficient and charges fair pricing. He replaced a toilet for me and removed an old under-sink filtration system & faucet and replaced it with a new one. Tom did both projects in record time, and we were very pleased with the end results. In addition he answered all my questions and gave me some useful tips. read more

You could not hope to meet a more courteous, timely or professional plumber than Tom. He is knowledgeable, friendly, reasonably priced and turns up at the appointed time. I strongly recommend Tom Plumb Plumbing read more

Best plumber I have ever used ! Efficient, fast, figures the problem out and gets it done correctly. So happy to have found him. read more

Absolutely BRILLIANT! Fast service, clear communication, effective solutions. DONE. I will never call anyone else. --- Before initiating the costly, likely procedure, Tom Plumb tried the safer, cheaper route of quickly checking some seals. End result: thousands of $$$ saved, one more delighted, loyal customer. HE IS SO GOOD WE SHOULD ALL STOP RECOMMENDING HIM: HE MAY BE TOO BUSY NEXT TIME WE NEED HIM... read more

Tom, is awesome! Use this man for all of your plumbing needs! Do not plumb until you've called Tom! He provides quality service at a reasonable rate! Posted by Chris in Encinitas. read more

We found a leak on floor by toilet in guest bathroom on Memorial Day. Called Tom Plumb Plumbing on Memorial Day and Tom answered. He scheduled an appointment for the next day. He quickly removed the toilet and found a cracked flange face on an offset flange to which the toilet in bolted. This toilet was installed a few years ago by a different plumbing service which will not be named. They used an oversize gasket as a shim to hide the cracked flange. Tom had to order a new offset flange from his supplier and was back the next day with all parts needed. This was a fairly complicated repair which was handled in a most professional manner. Tom and his assistant checked a few other plumbing issues and corrected them. My wife and I were most impressed with Tom. He is very polite, knowledgeable and fixed our problem in a very timely manner. We moved here from Texas in 2012 and are delighted to have found Tom Plumb Plumbing through Yelp. We highly recommend Tom. read more

Tom Plum Plumbing is the best! Tom is extremely knowledgeable, friendly and reasonable. Our water heater was not producing water as hot as it used to. Tom knew just the fix and had it working for us again in no time. He saved us from buying a whole new water tank. We are very happy and pleased with his service! Highly recommended plumber! read more

Great service! Super personable and professional! We had a washing machine shutoff valve failure which required us to turn off the water to the whole house. I sent a picture and he was here in 2 hours. He grabbed the right part on the way and fixed it in a snap - without cutting into any drywall. For the record, ASI said they'd need to cut out significant pieces of drywall and quoted me a multiple of what Tom Plumb charged. read more

Beware, he will cancel his appointment with you if he gets another call for an emergency (read: higher paying) job. I agree with the other reviewers who complained about his unresponsiveness to phone calls. It took two calls to get a response, and then it was via text to set an appointment for the next day. But then the following day he texts again 30 minutes before my appointment to cancel. He didn't even have the courtesy to call. And when I called him he said he was booked through noon the next day, but then later decided he couldn't commit to that either. When I expressed my displeasure with his unprofessional approach, he told me I could just call another plumber because he "wasn't the only plumber in the world." Well, that much is true,but that's certainly no way to do business. read more

Tom was great! He responded right away and showed up on time. He fixed a leaky garden spigot, replaced a bathroom faucet and checked our water pressure in less than an hour. I would highly recommend him! read more

Tom is personable, knowledgeable and a five star company. Out of the several companies I have used in the past, Tom Plumb Plumbing is a far superior service. He schedules and completes every job I have hired him for in a timely manor and at a fair price. I have used him for water heaters, water filters, faucets, toilets, water pressure and even an amazing outdoor bathtub! If you need a reliable honest hardworking plumber I highly recommend only using Tom Plumb Plumbing services. read more

We called Tom on a Sunday afternoon and he was willing to come and fix our clogged kitchen sink same day. He was here within 30 minutes and he was a pleasure to work with! He got the sink working in no time and had reasonable rates too! I highly recommend him for all your plumbing needs! read more

Tom was nice enough on the phone and came out to take a look at my leaking shower drain. We discussed several options to fix it then he left and told me to let him know what I wanted to do. I called him less than 2 hours later and left a voicemail. I didn't hear back from him so a day and a half later, I called and left another message and sent a text as well. He sent a vague text back saying that he could come out the following Thursday. I sent him a text, then another, but never heard back from him. Of course he didn't show up on the Thursday that he promised either. read more

5 stars for sure. I had a great experience. My water heater went out 2 days ago and after trying to fix it myself, I had to call in some help. I got Tom himself and he squeezed us in right away to take a look. It took him a few minutes to identify the problem and then he was on the horn trying to find the part. It was hard-to-find, I tried myself to verify the price. He successfully found it and had it installed by noon the next day (after getting it overnighted). Hard not like this guy. He was responsive, knowledgeable, pretty funny, nailed it the first time, and the price way less than I expected. I don't think you can go wrong here. read more

Had a slow leak in our freshwater plumbing that was inflating our water bill that I had tried to self diagnose and treat for several weeks. Called Tom and within 1h of arriving he had identified two leaky toilet fill valves and replaced our main shutoff valve that was broken as well. We'll definitely be using Tom for all of our freshwater plumbing needs going forward and have recommended him to many friends and colleagues. read more

I live in Encinitas and was looking for a plumber in my area. Tom Plumbing was located right around the corner from me so I called this morning and spoke directly to Tom. I told him I had a leaky toilet and had company coming into town this weekend and I needed it fixed ASAP. He was at my house within the hour and had the toliet repaired and looking new in less than an hour. Tom was extremely professional and a pleasure to work with. Besides his professional work ethic the added bonus was his friendly attitude and British accent. I would recommend him to anyone who needs plumbing work. read more

Tom is the BEST!!! Fast and ON TIME. Tom also bills by the 1/2 hour He saved me 1/2 the cost when he installed a new water heater for me. He is a pleasure to use and refer to all. His work is fast and cleans up when he is done. read more

If you need a plumber, you really need to consider this one. Prompt, licensed, nice guy (yes, he's "charming" - as advertised!) and he does a super, clean, efficient job. Extremely reasonable prices, and I have used many plumbers over the years. Don't call the goons in the yellow pages. Trust the reviews - he really is that good. read more

I would recommend Tom to anyone. He is very efficient, prompt and sharp. Very pleased with everything about our service.

I was so impressed with Tom's service. He was friendly and showed up for my appointment right on the dot!! Very unusual to find someone so prompt. My job was small but he did a great job and was extremely neat and left the jobsite very clean. It was all so easy. I would highly recommend him to friends and neighbors and would definitely use him again for my home and rental properties. Thanks yelpers for recomending Tom Plumb Plumbing! read more

Late yesterday afternoon walked out to the garage to find lots of water dripping from the bottom of hot water tank...called Tom Plumb and left a voice message. He called back within minutes to say he was on a job but gave me instructions over the phone to shut off water heater gas line and water line and to drain the tank. He offered to pick up a new tank from his supplier just before they closed for the day and come over that evening but we said it wasn't a true emergency could he just get it done the next day? Would 7am be ok, said Tom? Well he was at the house precisely at that time with a new water heater, installed and working in less than a hour. This is the third or fourth time we've used Tom and he's always a delight to deal with, truly professional and extremely fair prices. There are other good, local plumbers in our area but Tom is always our first call. Tom is popular for a reason! He can be booked up but is worth the wait and if you really have an emergency, I'm sure he'll do everything possible to help. Take the few one star reviews with a grain of salt, truly not representative of our dealings with Tom Parkinson aka "Tom Plumb". read more

FANTASTIC work! Showed up 20 minutes early and installed new hot water heater quickly with no mess or issues. Pricing was a great value and exactly as quoted. Tom is the BEST! If you prefer going with a local and not a big corporate plumbing company that passes their overhead on to you, go with Tom Plumb. read more

I called Tom Plumb Plumbing after my landlord had two tries to fix a problem toilet. He said he could be at my house within 30 minutes, and he was. So here comes a guy with a thick accent and very long arms and "Bob's your uncle," the problem is fixed. He had the replacement parts he needed in his van, so he was in and out the door quite fast. I'll call him again when I need plumbing services. read more

Tom is great! Thanksgiving night out water heater went out, in the middle of dinner, I called him and within minuets he made sure I knew how to turn off the water to the heater. First thing the next day he was there with another heater and it was installed. read more

What great service. I have used Tom Plumb over and over again and refer all my family, friends and neighbors to him. He is prompt, clean, and efficient and provides above expected service. And well priced. I highly recommend his service. read more

I have used Tom twice in the past month: once to install a gas valve in my house to connect our gas dryer, and once to fix our sprinkler system. Both times he was readily available to accommodate our schedule (within 2 days both times). I really liked that while he was available by phone, he was happy to correspond via email (usually replied within 2 hours). I could either send him a picture of my problem or describe it and he would give me an honest estimate. There are no hidden charges or travel fees, and he even came 10 minutes early to my last service request. During that visit, he came to fix a leak in my sprinkler system; after he fixed it we noted there was a second leak, and within the same hour he was able to fix that leak as well. Tom is the first plumber I have ever called, and as long as he's working and I live here, the only one I will ever call. Thanks Tom. read more

In a word, Tom Parkinson is FANTASTIC! He is extremely professional, affordable and he shows up ON TIME! When is the last time you hired a plumber who did that?! I would highly recommend Tom for any plumbing needs! Jim L p.s. just sold my house, lots of plumbing work had to be done to close the sale. Tom came through again in spades! read more

Tom is as professional as it gets when it comes to plumbing services. He was ontime, courteous, and very efficient! He completed my service request in half the time required and saved me a lot of money in the process. He was careful not to soil or damage my home while drilling on the cabinet wall and cleaned up very well after the work was done. Tom was also patient in explaining to me the maintenance steps and made honest and candid recommendation on a leaking valve which he though did not need to be replaced. I plan on calling him again for any future plumbing needs. read more

Tom sorted out three annoying plumbing issues for me in no time at all and at a much lower cost than anticipated. He's the real deal, a local independent plumber. Highly recommended! read more

It would be great if he was also an electrician, and a carpet cleaner, and a painter, and a moving guy, and a cable company...then we wouldn't have to call anyone else to help us fix stuff. read more

Being a contractor myself, I am an electrical one...you can see who the good guys are give Tom a call if you need your plumbing taken care of in north san diego county...and being good means your popular.....and sometimes booked up read more

Super thrilled with Tom's responsiveness and work. He answered, was clear about his schedule, fit me in later that day. I needed to buy a new faucet, which I ran out and did, and he came back two hours later to install. While he was here I got his quote on a few other projects and they seem very reasonable. I am so happy to have a go to guy now! thanks Tom! read more