I've used Merrits on several occasions for clock parts and tools ordering. Their customer service…read moreis impeccable. They have never made a mistake on my orders, and the products are always of good quality. On the rare occasion where I do receive a damaged, item, they have always had a new one in the mail on the same day. Their monthly flyers are always good, and alert you to good deals they have going. I highly recommend this business.

may I first say when Merritt screwed up my order i used 1 word not at the person but at the…read moresituation that i should not have that being said. placed a order paid by credit card. was charged and was told it would be shipped shortly Friday get a call that my order is ready for pick up. excuse me? was to be shipped. was told I was not clear on order and next time I should be more clear. well Merritt. check your tapes if you keep them for training purposes. I know every customer is wrong. you're right. I'm sorry. well really sorry I called. since new owners let me say your just about hands down most expensive but you are convenient I was told timesavers might be a better fit. well ya. more stock, quicker shipping, and they get the order correct. I may not have been your best customer. having dealt there 30 plus years I was a long term customer sorry to say the new Merritt is not like the old Merritt. just telling you my last experience try them for yourself and see. your experience maybe better. I hope it is if I offended anyone in this review I'm sorry

Regina M's review resulted in my visit to this hidden treasure in West Chester. As she noted the…read morefolks here are very friendly and helpful. I was looking for some replacement dishes for our dinner service and was happy to find them here at a reasonable price. The selection is huge and well organized. My items were carefully wrapped and boxed. An added bonus was their selection of books. I got a nice bag full for $6. They had a outside collection of items outside for $6 a container full and I got several Christmas serving dishes and decorations. This is a great place to shop if you are looking for dishes,glassware and silverware.

Too expensive $$$ Things should be sold as a set not individually. I saw NOTHING for a dollar not…read moreeven on the clearance racks! No one even acknowledge that I was even there.

I just replaced a watch battery there, but they were very professional, kind and efficient.read more

Abigail at Benari was an absolute pleasure to work with. She was extremely attentive, efficient,…read moreand had an amazing attitude. Absolutely recommend for jewelry needs! Great experience!

After searching for many years I found Salter's to service my gas fireplace. The service…read morerepresentative, Tyler came out on time, wore booties, covered the area near my fireplace to protect the floor and was very respectful of my home. He also did a great job of servicing and cleaning my vermont castings gas stove. He even took the time to show me how to restart the stove, should the pilot light go out again; I greatly appreciated his help. He left my gas stove looking new again! Thank you so very much! I would recommend Salter's for their prompt call back, scheduleing updates and prompt arrival to my appointment.

Another year and amazing service from Salters Fireplace! Our 2 fireplaces were serviced today and…read morethe Tech Malik Smith was fantastic. So courteous professional and helpful! We always have great results and thank Malik and the Salters team!!

What a nice place to do business. When you enter the store, there's always 1940's big band music…read moreplaying softly in the background. Today, the people were helpful and just plain nice, just as during over the dozen times I have personally been to this place, in the last few years. I had a battery replaced in my watch and they were just as pleasant, as if I had bought something big. I always look forward to a good experience at Stuart Jewelers, as I have every confidence in this family-owned and operated business. Thank you for being there and for doing so many things right.

I have bought every special occasion piece from this store for four years. Sweet sixteen,…read moreConfirmation, graduation, etc. they're the best. My husband recently bought a ring from them for me. One of the diamonds fell out and they replaced it no charge! Family run and they treat every customer like family too!!

I wish I could give less than one star. While the store appears to carry quality products, my…read moreexperience was overshadowed by an interaction with an employee named Dierdre. Her tone was condescending and dismissive, and the overall interaction made me feel unwelcome as a customer. Rather than being helpful, the attitude came across as unnecessarily unpleasant and unprofessional. Customer service plays a huge role in the overall experience, and unfortunately this interaction completely undermined what could have been a positive visit. There are many other places to shop where courtesy and basic respect are still part of the experience. I won't be returning.

The people in the shipping department are considerate, responsive, and efficient-thanks!read more

"I reached out to Andrew regarding a watch listed on his website. After discussing the total cost…read moreand the value of my potential trade-in, we quickly reached a mutually beneficial agreement and scheduled an appointment at his office. Overall, it was an exceptional experience characterized by fair negotiation and highly personalized service." Highly recommend. Eric,

I recently consigned a watch with him. He was a very nice guy and made me feel safe, as a female,…read moreto not have to deal with unsavory people as I worked to close out my late husband's estate. I was told up front, that he charges $500. There was no talk of additional charges. All was going well as I was able to call and get status updates with full transparency on the need to price adjust. The watch recently sold and he notified me of the amount I would receive. When I arrived, I asked him how much the watch actually ended up selling for sans his commission. Well, when I did the math, he took a commission of $600. When I asked about the difference in price he said it was due to credit card charges (I was selling and not buying), cleaning up the watch (which was to be included in the original $500) and if the new owner said it was running fast, he would have to take it back and fix it. None of this was told to me as part of an upfront charge. It feels a bit like a bait and switch. I do believe he understood my concern around the dollar difference, but he did not offer to make it right. Suddenly the very thing I appreciated about him, me feeling safe as a female, may have served to my detriment. I just feel you should honor your word. I may be out of $100, but I can warn others.

Needed to have a couple of pieces of jewelry tended to. Met with Robert and Michael to discuss my…read moreoptions. Implemented a plan and very happy with the results. Would definitely recommend the use of their services.

A few weeks ago I dropped off my Tiffany bracelet. At that time Michael gave me a quote..$30 or $35…read morebecause my clasp wasn't closing. Today I went in,spoke for awhile with the father, then got my bracelet. Awesome! I gave him my charge and I noticed it was a $53 charge. I mentioned the difference and he said oh this n that.. So I payed the $53 and left. I had the paper with the price,so just be aware charges may not be correct.