BAIT AND SWITCH BY G STAR -- The 3301 slim fit jeans advertised on their site at a sale price are…read morenot the same product as their regular-priced 3301 jeans, despite showing identical visuals and product details. G Star provided no disclosure that the discounted jeans had a zipper fly and inferior fit, making this a classic case of misleading retail practices.

I've been a long time GStar Raw brand shopper for quite some time, but was especially elated when…read morethey opened up a branch store in the Galleria. The clothing lineis both men's and women's that's got a more edgy, industrial style, that you'd see in say London. I have to say the clothing just say 'Yes!' I especially like the look on females when I do see them worn. If you haven't shopped here before, give them a try. I don't think you'll be disappointed, but oh yes, you pay for what you get.

I'd noticed this store several times after eating at adjacent Kenny & Ziggy's. I needed an outfit…read morefor my wedding and randomly thought to start here. Jason did a great job suggesting a few options for my casual beach elopement. Their in-house tailor did a nice job with measurements and everything was ready on time. I also got a couple casual shirts I really like. This place isn't cheap but they seem to only carry quality brands and the customer service is amazing. I probably would've spent a similar amount of money at Nordstrom but this was a way better buying experience and I was out of there in well under an hour. I'll definitely return if I need another outfit for a special occasion.

we had the best experience in the world at Bill Walker .I took my adult son from out of town needed…read moresomething for a funeral I have never had such service ! They were so sweet and kind and helped us Quickly find everything we needed down to the shoes belt etc. They are having a big sale so we bought other shirts on sale they immediately pointed to sale items which was really nice . Manny was incredible he was great at picking everything out and Kim was super helpful also ! They treat you like family and rushed the alterations since we needed them for a funeral ! Amazing service and prices will go back very soon ! Thank you Manny for making it so smooth !!!

I have driven by Tootsie multiple times over the past few decades but have never gone inside the…read morestore. Last month, I wanted to surprise my wife with a dress. Candy S took such an exceptional care of me that I want to share this experience. She helped pick out the perfect dress for my wife! I am so thankful to have chosen Tootsie's and look forward to Candy helping me again! With Gratitude, John B

I went here looking for a MOG dress. I was there probably 40 mins and I cannot believe I wasn't…read moreeven greeted or spoken to. That rarely...wait, never happens to me in HTx. I was with the bride and ready to purchase. Definitely a Julia Roberts experience. In fact, I'm a HUGE Kelly Tooke fan & saw an adorable bag there that I actually wanted to purchase. But since no staff would even make eye contact, I purchased from KT's website. I'll never go there again nor will I ever recommend it. I will say the custom suit store above Tootsie's though is phenomenal in wares and customer service.

They have the highest 5 star quality apparel, shoes and accessories. Luxurious golf shirt fabrics…read moreat a fair price. They always have fantastic sidewalk sales! Go check it out!!!

I really like the store and products sold Greta selection of high quality. Yes overpriced but good…read more Although the service was piss poor. I walked in as a 17 yr old male and was shown no attention. Little respect and zero emotional from employees. Ridiculous!

I absolutely loved the work done here for monogramming some items for a special anniversary gift…read morefor my parents, so I decided to return for another gift for my Yelpies son. The quality was a little sub~par this time, unfortunately, as they mixed up my order with another item I gave them .I think the sweet person who does the monogramming that day was having some personal issues, and I appreciated the fact that she owned up to messing up my order. I was leaving for South Florida the next day, so she did redo an item I gave her, although the 1st one was unable to replace it. I never did hear from the owner, so I'm pretty sure it was not mentioned but would likely want to return, but I would probably not give them multiple items as it may be confusing to the person who monogrammed. They do have some really cute items in stock, so I would absolutely return for those cute specialty items.

Incredibly dissatisfied and disappointed in the quality of work, the lack of attentiveness to minor…read moredetails, & overall terrible experience. Read the bad reviews to determine if you want to put yourself through what myself and countless others have dealt with regarding the owner and the way they treat their paying customers. We bought two brand new bags for our two babies to use for school and we wanted their names (12 letters total) sown on the front. Took the bags in and discussed different designs with owner, Brittany, and we came up with a design for each bag. We paid for the bags and left them with Brittany and were told they should be done by the end of the week, if not we will call you and they should be ready the week of spring break. 3 weeks went by and my wife and I both called the store, sent messages via IG and emails with no response. I decided to drop (30 minutes away) by to the store to see if the bags were ready after over 3 weeks of being ghosted and no returned phone calls or updates. I walk in to an employee named Georgia who asks about our order. I tell her we dropped off a few weeks ago and we're waiting to hear back about whether they were ready or not. Georgia goes into back room and cannot find our bags. She finally finds them at the top shelf in a bigger bag and they looked like they had not moved from that spot since the day we dropped them off with Brittany, 3 weeks ago. Georgia says they will get with Brittany and have these ready for us in a few days. My wife asks me 5+ times if she needs to clarify with them the designs and color scheme to make sure they don't forget so she even reaches out to Brittany and asks if we need to go back over what we talked about some 3 1/2 weeks ago now and Brittany simply responded something like "no, all good." As predicted, it was not all good, when my wife went to pick up the bags the next day, my son's name was spelled wrong. Brittany said she would fix it, no problem. We get a call a few days later that his bag is ready for pick up. Some 4 weeks later now. When we show up to pick up my son's bag, the quality is terrible and it is off-centered. My son's name is "ONIX" she spelt it "ONYX" then unstitched the "YX" and replaced it with the "IX". It was off-center due to this. Brittany actually told me that she took all the letters out and re-stitched the entire "ONIX" off-centered meaning she didn't center it or she is lying about removing all 4 letters and starting over. Back to the quality of the bags, stitching is coming out and I pointed it out to her and she told me "not to mess with it or it would come out" I looked at her and said, these bags are for kids, they are going to get knocked around. At this point, Brittany was rattled. I think she thought we're just going to accept these bags the way they were as she told me she did not feel she needed to reimburse us for anything as we paid her to embroider the names and the names were clearly on the bags like we asked. It did not matter whether we were satisfied and that is the real reason for this review. Not only is Brittany an unorganized liar, she is also very rude and really never treated us like paying customers after she took our money. I asked Brittany why there was a delay with our bags, she said that was her fault and she takes responsibility for that. It was only then, that Brittany was starting to understand the situation here. She then, almost within 5 minutes, changed her mind and now did feel compelled to "fix" the bag and reimburse us. After leaving her store for the 4th time empty handed, I finally came back the next week to find the bag in the condition you see in the pictures of this post. Brittany never said another word to us about the bags. At one point I even asked her if she wanted US to buy a new bag so SHE could start from scratch. She said no of course and that she could fix it and we wouldn't even be able to tell there had been stitching placed and then pulled and re-stitched and then removed again. As of today, we still have not been reimbursed by Brittany or the store.

Hilary is honestly the best! Super friendly and always willing to help. She always makes me feel so…read morewelcomed at the store... unlike some of the other sales associates. Nevertheless, UAL has great deals, always like to stop by and see what they have. Fantastic addition to the Houston community for sure.

something I REALLY appreciate about this place is their own parking!!!! the vibe of this place is…read morereally supportive. good selection of designer items, lots of jewelry options, not to mention they got a whole second floor upstairs! there was a little sign that said, sales upstairs. very organized and clean place, very good color coordination and separation as well. like the colors were together, but separated by style/ color - it makes your shopping experience v easy. racks are separated by designer, and denims are separated by size of course. I was looking through and found these MOTHER SUPREME and I looked at their website, it was valued at like $395, these jeans are right here and cost $95 marked down. so if you look through, you may find some really good unique pieces that are decently priced in comparison to buying brand new. but keep in mind, this isn't thrifty, its sophisticated.

Offers more high end previous used merchandise than most resale shops. Good service and honest…read morepricing.

Great store with constantly changing inventory and regular monthly payments for consigned articles.read more