Took my mom and a couple members from her church to visit one of there members. The place seemed to…read morebe really nice as well as the staff. The rooms are really nice, I love the floors in the room. Not sure how much you can see in the photo. I had to be careful as not to break any HIPPA rules. From what I observed of Tappan Zee Manor I would recommend it.

My father moved into TZM about two years ago after realizing it wasn't safe to live on his own…read moreanymore. The staff is so wonderful there. They truly care about each resident, are warm and caring. When my Dad was in the hospital, Erica and La Toya both came to visit him. He tells me they are more like friends to him than staff and he feels so lucky to be there. TZM is not fancy, but takes excellent care of their residents and is affordable. Highly recommend!!!!

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

I have been very impressed with everything about Always An Angel Homecare right from the start. The…read moreowner is lovely and came to my Mom's home to meet us. She spent a great deal of time getting to know my mother so she could select just the right caregiver for her. And that she did. My mother didn't want anyone coming to her house and wasn't thrilled with this whole idea, but has now been won over. Her caregiver is extremely reliable, kind, patient, and honest. I would highly recommend this agency to anyone in need of such services.

From the owner: Always An Angel Homecare is a family owned business offering local home care services to seniors in…read moreWestchester County, Putnam County and Dutchess County. If you are looking for a local home health care provider, Always An Angel Homecare is right for you. Our hand picked caregivers for seniors provide a compassionate personal home care service experience. Since 2012, Always An Angel Homecare has been committed to providing an exceptional homecare experience, delivering quality non-medical services with loving-kindness to seniors in the comfort of their homes helping them to lead enhanced, dignified and independent lives. We feel this is not just a business, it's a calling. We take a thoughtful and compassionate approach to all our best practices and decisions looking through the eyes of our hearts. With much thought and care, we hand select the most appropriate senior caregivers available factoring in your loved ones needs. We provide caregivers that drive, staffing as locally as po

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

We were so thankful all that TLC have done for us. The…read moreowner of the company went above and beyond to help my mother. My mother speaks only Chinese and we had hard time to get Chinese speaking aide after her surgery. I found TLC online and at first they told us they didn't have Chinese aide however they would try their best. I didn't hold much of hope at the moment and continued trying other agencies. But then ,Sue, the owner kept me updated every step and 48 hours later , they found this wonderful Chinese aide for us . I highly recommend TLC

TLC took great care of my elderly mother. They had a very professional demeanor and very fast…read moreturnaround time. Highly recommend!

My brother-in-law used Privatus and they are terrible. They only care about the money and they are…read moreaccusing him of breaking the contract which he never signed and never received a copy of. If you use Privatus you will be making a big mistake. Check the contract carefully because they'll try to charge you $20,000 if you stop using them. They are crooks. So it's been about 2 years since Privatus threatened him with a law suit and nothing has happened, it's a complete shakedown operation, stay away!

I signed on with Privatus for my elderly mom after using a different agency that we were unhappy…read morewith the quality of care. The team was wonderful in the selling process. After that it went severely down hill to the point that it became dangerous. They aides did not show up. I was told they were on their way including the destination they were coming from but then they said they were 3 hours away not 30 mins, and then wouldn't be there until tomorrow. Which then they didn't show up for a 2nd day! This left my wheelchair bound parents without anyone in the house! And my mother was transitioning to hospice care so needed someone. The team who knew this did not call me in the morning to let me know of the delay (and ultimate no show) and gave the excuse of we don't call people before 7am as it's too early?! WHAT? You are leaving people without care - the sooner we know of your incompetence the sooner I can try and fill the gap!! The wonderful nighttime aides I hired on my own texted to let me know that someone didn't show up at 6am when they were supposed to. Yet the coordinator wasn't calling until 7am?? Then when reaching out to owners, operating officers or anyone I spoke to in the selling process I was even more disappointed. They do not care about your loved ones. They do not know how to handle an emergency let alone business as usual. I dropped them as soon as I could find someone else to step in. It was the worst experience and we have had bad experiences. Do not believe the personable touch you get in the beginning. I actually thought I might be friends with them (Christine) but there was no response after frantic reach outs trying to find coverage for their no shows. Nope she wanted nothing to do with me. The treatment and utter lack of accountability or compassion was staggering. I can not stress this enough- BEWARE of this sham of an organization. I can not select less than 1 star, but when you leave people without care, without caring, you should not even receive 1 star...

A Caring Hand Services is excellent. The staff are incredibly kind, reliable, and truly dedicated…read moreto their clients. They go above and beyond to make sure every family feels supported and cared for. I highly recommend their services!

Scheduling staff is very attentive and calls are answered promptly. Staff takes the time to answer…read morequestions and address concernd.

I used this agency since November of 2017 for 24/7 home health care for my mother. At this point I…read moream so disappointed in the management of my mother's care that I felt I needed to express my disgust for the situation. At least four times in the last month, when an aid called out sick, a replacement was never sent leaving me in a crisis. Many of the aids were not professional. Many didn't greet her when they arrived. They spent endless hours on their cell phones and didn't engage with my mother. They questioned whether I was giving my mother her needed medication. The evening that my mother past away, was one of the evenings that no one showed nor were any replacements sent. And to add insult to injury the following evening an aid showed up which the agency had never cancelled. Lastly, the owner of the agency never even called to express condolences after my mother's passing. For the out of pocket cost that I was paying, I expected more professionalism.

I have used First Light Home Care for my Mom for almost 2 years. Their attentiveness to detail and…read morematching someone with my mom is impeccable. I highly recommend them for the high caliber of people that they hire and for their immediate response to meet my needs for mom who has dementia . They allow you to keep your aging parent in their own home and have the best care available !

I was very impressed with the Professionalism, the Compassion and concern of Lovely' Healing Home…read morecare Services. That being said, I would highly recommend the above Home Care Services to my friends and families..

From the owner: Our company are represented by a group of highly experienced trained professionals who have decayed…read moretheir skills and careers to the geriatric care. Our sole purpose is to provide the best care and support when your family needs it most.we specialize in the following categories: Hospice care palliative. Dementia, Alzheimer disease,,stroke, amputation Aphasia disease,Paralysis, Parkinson’s disease and other chronic illnesses that that may affect your daily lives. At Lovely healing Touch we love and cares for the senior citizens population. We have dedicated years in geriatric and disability care and services.We love our patients.. their families are dear to our hearts.. This is what makes of us unique in our profession of nursing and elderly care.