Such a fantastic experience! Service was exceptional! My car was able to be fixed quickly, detailed…read morewithout any extra fee, got to drive a brand new rental while waiting, and looked like brand new!! Don't hesitate, go to Wallace for any car issues! They will help you!

I have been waiting for a revised estimate on a potential repair for two weeks. They are not…read moreresponsive.

Great work, fantastic communication. our insurance company rep suggested them and we could not be…read morehappier. In fact had a question about the AC didn't seem cold and Bill (owner) said to bring it right in and they would look at it. Filled the freon and out the door we went.

If you want to be called a "b*tch" (as a woman) and have your "quote" be quadrupled, go see Bill!!…read moreHorrible service, told us from the second we pulled up he could "smell it on us" that he shouldn't have taken our car in. DO NOT take any vehicle here. I have never received words and actions as vile as his from a business. They also took 2 weeks to "diagnose" the car, and still didn't have a clear explanation.

We wanted the to repair our granddaughters car repaired. So after finally getting her car back…read more They told us that she would have to bring the car back in 30 days. Well. Three weeks from when we picked up the car, we had to take it back to be repaired . When we called to see what the problem was. They told us that they didn't replace some bad bolts and they failed. Dang. They even told us that they didn't do a good job the first time. Don't waste your time and money at Lakeway.

They had posted a car for sale on Facebook. And I went down to their place to purchase a vehicle…read more The car runs really good, and the service I got from the workers there were very professional, polite, and they made me satisfied when I drove the car home. I certainly do recommend this place.

You are expecting a professional experience, however the recommendations and the repairs we subpar…read moreat best. In addition, after the repair the owner will expect you to pay for a poor repair. I prepared for a trip and wanted a compete service to my brakes, well, on my trip the brakes were constantly on the rotor causing my wheels to be black as coal when I reached my destination. when I returned and pointed out what happened, the owner recommended a caliper repair, which didn't solve the problem. Needless to say, the business will not stand behind their work. I do not recommend getting my auto repaired there.

Pretty good place to get cars fixed. I'm rating this for a person that got his jeep fixed.read more

Great service and awesome crew They went above and beyond and all the way to help me thank you guysread more

Great experience! My daughter was out of town on business and her car broke down. She went in with…read morean issue and they immediately resolved it! They took the time to explain the options and she felt very comfortable doing business with them.

Well Ramos did an excellent job on telling my car delivering it to my home. Very good employee was…read morevery polite. I would definitely ask for him if you're getting a tow or any kind of service from exit 7..

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

Charge me $1,000 for a valve cover gasket I took it back three times they still couldn't fix it I…read morehad to take it somewhere else to get it fixed ask for my money back they only gave me $200 back and he thought he was doing me a favor don't go to this place they don't know what they're doing

We were on vacation and had a flat tire. They fixed our flat and put air in all our tires. They…read moreeven helped us put our spare back on. At a VERY REASONABLE price!!! Highly recommend their services if you need it.

We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!