The food was bland and tasted like it had simply been unpackaged, defrosted, and served. There was nothing authentically Asian (Japanese) about it. Service was passable, though the restaurant could have been cleaner. I'm also not a fan of the way this place leans on Asian culture for branding while not being Asian-owned or operated. It hides under the label of "fusion," but in reality, Tokyo Joe's feels more like a "clean eats" café that uses Asian (Japanese) influences to attract customers. read more

I ordered two things the kids teriyaki and the California roll both items were delicious and great serving size. read more

Tokyo Joe's - Inside restaurant - Asian Fusion Near Me - Surprise, Arizona

Good healthy choice with a lot of variety/build your own bowl. It's nothing special but I need to show some love for the healthy aspect of this chain. I don't need this location closing like the Avondale one did RIP. read more

ANNA was our server and she is a superstar! She was great at helping me with my order as it was my first time ordering there. I love the food the price and her Customer Service smile. She treated me like I was family and helped me with my order. read more

My.wife eats here like 2-3 times a week, she absolutely loves their poke bowls. I joined her on her last trip and got a tried and true, teriyaki chicken. The restaurant was clean and the employee remembered my wife, so I feel that shows they care. We sat outside and the employees brought our food out to us, which was nice. My chicken was good and my wife loved her food. My wife will continue to come back as she just loves it. Her only complaint is the portion size seems to vary greatly each experience, but it won't stop her from coming back. Myself. I will be back when in the mood for teriyaki chicken, otherwise there are other places in the same shopping center that are.more my style. read more

The food is always above and beyond my expectations! The service is even better! Micheal is a true star, she is attentive and patient, the managers are just as darling. The cooks always have great energy, I love the relaxing ambiance as well. It's a treat to dine-in every time! 10/10 great job you guys! read more

Have I not reviewed this place yet?? I go here like once a week.. I love Tokyo Joes. Great food, great price and good for you!! Super clean, youthful and helpful staff. Always such great service and a great meal. Thank you all for your hard work, I truly appreciate it! read more

The do it yourself tofu bowl was great. Your choice of starch, veggies, toppings & sauce. For me, it was enough food to stretch for lunch the next day. Everything fresh & tasty & the staff was extra nice. read more

First time getting a Poki bento box. I loved the selection of sides. Everything was delicious and the place was clean. read more

Tokyo Joe's - Tuna Poke Bento Box - Asian Fusion Near Me - Surprise, Arizona

Today was my first time to this particular location and I have to say that I loved, loved the staff working there from the girls working the register to the guy in back cooking. They were amazing, incredible customer service , I will definitely be returning. read more

The staff was very friendly and helpful. Many gluten free options and food was delicious. Highly recommend!

Tokyo Joe's has always been a great choice for dinner. Tonight was not that night. They mixed up our order in a big way. My wife can't eat spicy food. My fresh jalapeño was put in her meal. Mistakes happen, but it wasn't busy. Very disappointed and will think twice before we choose Tokyo Joe's again read more

Tokyo Joe's - Build your own White Chicken Bowl - Asian Fusion Near Me - Surprise, Arizona

Good service, clean and helpful staff. Had the Thai Bowl which had lots of flavor, wife had sushi and cucumber salad. She said she would order both again. They have a new dish. Mahi Mahi which our friends had that said it was delicious. Also reasonably priced. read more

When I decide to grab some Tokyo Joes, I already know I'm about to get an order of Spring rolls!! They come with with chicken, avocado, cucumber, carrots and sauce of your choice ... yesssss... give me two sides of that peanut satay sauce please and thank you!! I'll take the sauce for $200 please, do not pass go unless you grab this snack first. My goodness! Always a fav of mine when I'm in the mood for Tokyo joes! They have good food but sometimes a little sloppy and the service is a little lacking! I've taken myself here on a date and tried the ramen bowl thingy and that was a lot of food. Different but good. You might not think some of the choices go together but they compliment nicely. They are on the pricey side. The inside is cute. Nothing fancy but kinda beach asian-y type looking or something. They have bamboo sticks like a wall or something. It's clean. Not to big. You can sit outside as well. Very nice when the weather is nice! The lemonade drinks are so good. I get one all the time with my spring rolls and peanut sauce! read more

My brother and I both ordered teriyaki chicken bowls and I'm not exaggerating when I say this was the worst takeout food I've ever had. The chicken was dry, the veggies bland and also dry, and the rice subpar. the teriyaki sauce is not good either. I've had microwave chicken bowls that are 10x better than this. read more

I ordered the Bento box with Chicken on brown rice and California roll. The food was delicious! I will be ordering from there again.

Amazing service! Such nice people. Food was amazing as well. We ordered a Thai Noodle Bowl

It was ok, my spicy tuna roll was kinda dry and boring, but the California Poke Roll was colorful and fill of taste, according to bae. The pan seared potstickers were small, lackluster and a tad doughy. Might return for a build your own bowl, but not for sushi read more

Tokyo Joe's - California Poke Roll - Asian Fusion Near Me - Surprise, Arizona

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I'm going to give this store 2 stars for flavor. The portions of food here are truly lacking, I purchased two meals, one for myself and one for my child. The kids meal has barely any chicken, not even 1 oz of chicken. My meal is the same, not even 2 oz of chicken, there was an additional fee for no rice more veggies, which is almost $2 for these two meals I paid $20. I didn't get a drink, there's a drink with my son's means. What I paid is not worth $20. read more

Tokyo Joe's - There's 6 small pieces of chicken they are small pieces and definitely not with the hefty price tag - Asian Fusion Near Me - Surprise, Arizona

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Always a favorite place to visit, I SOOOOO wish we lived closer! The food is super fresh, healthy and delicious. Service is friendly and cheerful. Always have some cool tunes going on in the background. Restaurant and restrooms are very clean. My favorites are the make-your-own poké bowl, and the General Joe's soup! Yummy yellow curry broth base, dark chicken, veggies, rice, sous vide egg. So tasty, perfect in winter. Throw a dart at the menu board and choose, everything is delicious! Excellent brewed teas, soda, juices, etc for the kiddos... great family dining option. Oh, and Bento boxes! read more

Tokyo Joe's - Shoyu Ramen Bowl - Asian Fusion Near Me - Surprise, Arizona

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The classic Poke bowl was a really disappointment. Tuna tasted not so fresh, the poke prowl has little cucumber, little tuna cube, small amount edamame beans, large portion of rice with dressing on the side. Sushi rice was very saggy. Never had a such plain poke bowl. Definitely not coming back. read more

just went here tonight, took to go food home, no Teriyaki sauce for our bowls. Live 15 minutes away. Went to rectify this issue. They refunded my bowls, not my drinks. The person who helped me never apologized and neither did the kid who gave the refund. He asked me is that all? Maybe not working on an order while I'm waiting, then after 5-10 minutes finally assisting me. I said hot food would be nice, no comment. Really!? Wont be going back anytime soon! read more

First time here at Tokyo Joes and it was amazing! I ordered online and saved $5 dollar with my first online order. I ordered the Joes Ramen bowl and an order of shrimp spring rolls with peanut sauce. An amazing place to eat and to bring home as the Ramen was still hot and the spring rolls were fresh. The service was very friendly as I was picking up my order. Look forward to ordering again and enjoying the ambiance! read more

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Just not what it used to be sadly. Sushi dry and bland and service not the greatest. Location is still pretty clean, but not a place I would frequent these days with so many better options now near by. read more

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There aren't many places with a quick custom made teriyaki bowl can be found on the west side. Tokyo Joe's is a nice option for something different and quick to go. First thing is they support a company called LovePup which supports shelter animals here in Phoenix. So if you like animals this is an added bonus. With a customizable menu to make a strong teriyaki bowl the options are nearly endless. White or brown rice, greens, or low card veggie for a base. Add in white meat chicken, dark meat chicken, steak, or salmon for your protein($2 more gets double protein). Add in a variety of vegetables and toppings that you can imagine for a teriyaki bowl and a sauce from sugar free teriyaki to a hot red dragon sauce and you're set to go! They also offer sushi and poke bowls to customize! I go with the double salmon double veggies with a variety of toppings. It's a quick and healthier alternative to fast food! Try it out and support the animals! read more

Tokyo Joe's - Double Salmon Double Veggie with Jalapeños broccoli onion and snap peas in Red Fargo sauce - Asian Fusion Near Me - Surprise, Arizona

Bland chicken teriyaki bowl. There wasn't a lot of sauce. It left a lot to be desired. But it was delivered fast and hot.

Seriously thrilled about our experience tonight. Fiancé & I decided to try a new place today for date night and couldn't be happier with our choice. I had read that they have GF options and I have a wheat allergy, so I was excited to try it! We got there at around 8pm and they close at 8:35pm. Even though it was later in the night, people working were friendly, helpful, and truly had a great vibe- laughing and talking to each other. Love seeing that! We both got the chicken teriyaki bowls with broccoli, carrot, and green onions. The only difference between our bowls was that he got the spicy-yaki sauce and I got the gluten free teriyaki sauce. The portion sizes were very generous! The food was fresh and the teriyaki sauce was delicious. I enjoyed every bite of my bowl- we both did! We both kept saying how good it was and how we had definitely found a new spot. The restaurant was clean, inviting, and they were playing great music. If you are looking for a good GF option in Surprise, try Tokyo Joe's! You will not be disappointed. Can't wait until our next visit- I plan on getting the sirloin steak bowl next time. read more

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Tokyo Joe's never disappoints. Excellent service. Great selection of options for vegans and omnivores. The tofu summer rolls are fresh and delicious. I also got the Nikko salad with mandarin oranges and substituted tofu for the chicken. The avocado was fresh and delicious and the salad overall was filling and tasty! A great place to go for friendly fast service and delicious fresh food! read more

Tokyo Joe's - Veggie Tofu Roll - less tofu than usual in it but still very good - Asian Fusion Near Me - Surprise, Arizona

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I was surprised how many patrons in their restaurant! I had high expectations when I saw nearly all the tables filled at the lunch hour. I am going to say the table I sat at with my friend was backed up against a windowed door and it was pretty warm there. I suffered through it. The plate we ordered to share was a sushi combo and it was fresh fresh and delicious.. the green Spice to put on the sushi was mild .. I suppose that's good to keep my delicate skin from flushing !!! Great quick service for lunch !! I would like to try at evening to see how the chef prepares at that hour .acquiring high quality fish seems to be a challenge for all of us ...these days read more

Honestly, NO. This restaurant is near a place I work and I love Asian food so I thought it might be OK. But it just fails in every respect. The "sushi" is equivalent to the sushi you get at any grocery store/gas station in America. Their potstickers are no better (and maybe worse) than the frozen ones at Sam's Club. I tried their curry too. It's as if they took a pre portioned package of protein and a pre portioned package of vegetables, then heated them in a microwave for a pre specified amount of time and then drizzled them with a pre portioned amount of corporate approved sauce. Sound tasty? If you want fair to mediocre "sushi rolls" go a mile down the road to Fry's. Pick up some PF Changs in the frozen section and you'll have the same experience as a meal at Tokyo Joes. read more

We like going there. Food is decent, here's my issue - we get there right when it opens. When you get there when doors open you'd expect it to be clean - tables sticky and dirty, floor was dirty and there was a puddle of water on the floor by the door. Girls behind the counter was busy having their own personal conversation instead of working. Don't get me wrong they were nice but work is work. read more

Tokyo Joe's is always good for a quick guilt-free meal. I have yet to try many things on their menu but the poke bowl is amazing. I'll have to venture out sometime soon. I always get my bowl th same way and it never disappoints (I get it with tuna, white rice, avocado, mango, corn, crispy onion, unagi sauce and a scoop or crab mix) read more

Tokyo Joe's - Poke Bowl - Asian Fusion Near Me - Surprise, Arizona

The food was absolutely disgusting!! The chicken and steak were flavorless and tasted like they came from a frozen bag. Our broccoli was not cooked. I've had food from another location and it did not taste like this. Spent $40 to throw it away. read more

Not what I expected. Very American so the name is misleading in my opinion or unnecessary/not applicable read more

Tokyo Joe's - California roll and shrimp spring rolls, make your own bowls. - Asian Fusion Near Me - Surprise, Arizona

Well, I'll start by saying I've been coming here for years basically since they opened. I also frequent the restaurant quite often because I'm a full-time DoorDash driver and have been for five years. I'm always very happy with the restaurant staff and the way I've been treated. They're a great place when it comes to the service. However, I just went in there for the first time in a bit to order a bowl with rice and teriyaki with a drink which is essentially a small or medium drink as they only have one size. The bill came out to $18 and some change. Literally said sorry guys I am not paying that much and I left. They had mentioned to me that the prices went up on the first of the year. This is just too expensive for something that I could eat literally every single bit of food. I understand it's not panda express but I can get the same thing at panda for $11. This is just unacceptable and I will not ever spend money here again. I realize that things are getting more expensive but these damn companies just keep taking advantage of us and going up more and more. Thank you Toko Joe for giving me a reason to stop eating fast food and just cook at home. Because of the pricing, I would like to give it one star, but I'm giving an extra star because the restaurant staff is very friendly with me read more

Great flavor, plenty of options but really small portions. Spent $27 on two bowls and we're still hungry! My hubby asked for a "big" but he had the same amount of food as my meal, his was just in a larger container. We both ordered the steak with double veggies but sadly neither of us got the fried jalapeños topping we were looking forward to. This makes us really miss the amazing Seattle teriyaki joints which were on every street corner. read more

Food was hot, and it was good. Definitely healthier dinner options. We ordered to go and it was fast as well read more

Love this place. The staff is so friendly and welcoming. The options are great and there is something for everyone. Everything is made fresh to order and the portions are perfect. read more

Very rarely do I give out 1 star reviews, but I was so disappointed in my order that I can't convince myself to try it again. I ordered early for lunch and thought I would try something simple for my first order. I ordered the spring rolls with peanut sauce (I live the sauce!). To my disappointment, they forgot the sauce...aaargh! Onto the "poke bowl". I have had some incredible poke bowls in my lifetime. Far from being a poke snob, I've had some that weren't fantastic but definitely flavorful and edible. I've never complained about the amount of fish in my poke bowls either. But here again, I was so disappointed in this drab bowl of brown rice with a few pieces of tasteless tuna. C'mon man! It's not that hard to add some sauces or marinate that fish. I also ordered it half brown rice and Half salad. I only got the rice. Again, I've had lots of sushi and poke in my life and this does not even qualify to be called poke. The best thing about my meal was probably the picture I took of it. It certainly lacked any flavor. We live and we learn... read more

Tokyo Joe's - Poke. - Asian Fusion Near Me - Surprise, Arizona

Tried Tokyo Joe's for the first to I've tonight. My family had been here before and the kids loved it. I was a bit hesitant because I enjoy authentic sushi bars and this seemed like the antithesis of that. I pictured it as a chain restaurant with heavily Americanized asian food, boy was I mistaken. I would have had sushi but I had just had some last night (I know, you can never have too much sushi). Instead I had the ramen bowl and my wife had the build your own bowl with chicken. We also shared the pot stickers. The ramen was flavorful and plentiful, I ate the whole giant bowl. The avocado in my wife's bowl was big and fresh not old like some places we've tried. I really want to come back and try their sushi. read more

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