I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

The staff is so friendly! Going to the dentist is not always that fun..but this place makes it…read morebearable :) I always enjoy talking with the ladies at the front. They are so easy to talk with. Dr. Kung is also super friendly! I applaud his ability to remember everything I say to him during my last appointment. I have pretty terrible memory myself, so I am always extremely impressed whenever he asks me about something I told him in the past. He is extremely personable and leaves a lasting impression considering patients don't talk with the dentist for too long during the cleaning appointment. I also got my wisdom teeth pulled not too long ago. I was just given some anesthesia. It was quick & easy! I was prescribed antibiotics and really did not need any painkillers because recovery was not bad at all. Even got a phone call from Dr. Kung checking how I was doing. Sorry I missed your call, Dr. Kung! I still listened to the voicemail haha. Highly recommend this place for your dental hygiene!

Been going here for the past 8 years and I always had a great experience. The new office is clean…read moreand everyone in the office is very kind and professional.

I wanted to update my review from the 14th but couldn't, so I'm leaving this new one…read more I originally called on Friday to reschedule because my wife isn't well, but since the office was closed, I had to wait until today. When I called at 8:05 a.m. to move my wife's appointment, I was told we'd be charged a $129 cancellation fee for being within 24 hours. She's currently bedridden and unable to do much of anything--making a dental visit completely unrealistic. After more than 30 years with Dr. Beougher, I was stunned by such a steep penalty. Other practices may charge a modest $25, but $129 feels excessive. I told the staff on the phone to cancel every future appointment--we will not be returning. Driving nearly 30 miles one way was already a commitment, but this policy makes it impossible to justify. Especially now that I'm retired and on a fixed income, I simply can't afford to support an office that treats long-time patients this way.

Dr. Beougher is amazing. I have had crooked teeth my entire life and have always hesitated smiling…read more He and his staff recreated my smile with a full makeover top & bottom, and it is now the most beautiful smile I've ever seen. They have changed my life. From the front desk, to the assistants everyone is so kind and made you feel like a priority to them. I felt very special every time I visited. I recommend if you have ever wanted to change your smile ..... don't put it off. Dr Beougher will change your life. Love the entire staff - Kimberly, Veronica, Hannah. They are so accommodating and professional.

From the moment I walked in the door, I knew I was going to love my new dentist office. The waiting…read moreroom smelled HEAVENLY. The woman at the front desk could not have been sweeter and more welcoming to me. She was working so hard too. Multitasking queen! Haley was my hygienist and she was gentle and thorough. She was delight to speak to as well. Dr. Naz is a great dentist and is so kind, knowledgeable, and easy to talk to. I normally very much dread going to the dentist, but with these guys, the whole experience was a breeze. 10/10 would recommend Couture!

The best Dentist I've ever been to, the staff are friendly and funny. I recommend this place.read more

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

Buyer beware! I have been coming to Willowbend Dental for years and every time I do I say it will…read morebe the last. Finally I will fulfill that and never return. I simply just would like a teeth cleaning as my insurance provides me. I try to manage those expectations when booking my appointment as I know when you go into this practice they press you hard to sell you on anything they can. Today they tried again with charging me above and beyond the cleaning I had asked for. When I stated I didn't want that they refused service so I walked out. Do yourself a favor and when searching for a dentist in Plano, don't let the fancy office fool you. It's fancy for a reason and that being their ability to upsell this service. Stay away!

I came to Willow Bend Dentistry as a new patient after moving to the area, looking to establish…read morecare. The location was convenient and the online reviews seemed promising. I take good care of my teeth, brushing twice daily, flossing occasionally, and having had braces and permanent retainers growing up, I was shocked when I was told I had over 10 cavities during my first visit. That immediately raised a red flag for me. Still, not wanting to start over somewhere new, I agreed to have the three worst cavities filled (despite originally requesting to treat only the one I was most concerned about), along with a routine cleaning. Even with good dental insurance, I paid about $300 out of pocket. Shortly after the visit, I began experiencing pain and sensitivity on the right side of my mouth.... so much so that I couldn't chew on that side. I returned, and the dentist said my bite was too high and shaved the filling down, telling me the pain should resolve within a week. It didn't. I returned a second time and saw a different dentist, who shaved it down again. Weeks went by, the pain continued to worsen, and since I was only chewing on my left side, my jaw became inflamed and my TMJ flared up. Still trying to get answers and some relief, I returned for a third follow-up, this time with the original dentist again. I explained that the previous adjustments hadn't helped, but he insisted the bite was still too high and filed it again. This time, the pain was intense to the point where I was in tears in the chair. I was told numbing wasn't an option because it would interfere with assessing my bite, which made the experience nearly unbearable. I was eventually given nitrous just to get through the procedure which didn't do much but allow me a moment to catch my breath. By the end of that appointment, I was told that if things didn't improve, I'd need to be referred to a root canal specialist. Which is a joke considering I came in originally with perfectly healthy teeth and my cavities aren't nearly deep enough to need one. At this point, I've decided to have my X-rays sent to my previous dentist out of state and will be making the trip home to have this corrected. What began as a simple cleaning turned into months of discomfort, multiple missed hours of work, and new dental issues I didn't have before. I truly wish I had trusted my instincts and sought a second opinion sooner. I went in for a cleaning, left with a dozen alleged cavities, and now may need a root canal??? No.

Dr. M now can claim a full house; he has done all 5 of my crowns. Yes way back when dental…read moretreatment wasn't what it is today and things wear out like teeth. Three hours this visit as removing the old crown also required removing filling underneath and prep work. Anyway all so much better and less chance of later problems with crown that that wasn't in the best shape anymore after 30+ years. Did I mention Dr. M is 2d generation dentist. His dad was in practice for long time in Richardson TX. I have been his patient since 1998 if not longer.

My husband was getting a crown for 4 hours. The technician couldn't get it right. He threw up 3…read moretimes while he was there, from whatever they gave him. And now is still throwing up at home Horrible

Really disappointed! I had 2 implants that came off. After waiting 3 years for them to take care of…read moreit! It just wasn't being addressed or taken care of.

Really disappointing experience, especially with scheduling. I was left on hold for 25 min after…read morebeing told it would be a "brief hold". Lady at front forgot to check me in so I sat there for 20 minutes waiting and was late to work. Scheduling is a nightmare every time. The billing staff also seemed checked out and unhelpful. I've never left a negative review before, but this place just isn't worth the stress.

Been going to Dr Lo at Texas Dental for many years. He is a friendly, patient Doctor and artist. I…read morealways have a nice chat about gaming with my hygienist guy. Sorry his name slipped my mind. All my long life, I had a gap in my front teeth with ancient caps. Dr Lo gave me options and recently I chose to replace the 1980s era caps and I am very pleased with the results. He works with a top notch lab, Artifex Dental Laboratory. Paul is an artist as well.

Not impressed. 1st visit was ok, but thought it odd that they never showed me x-rays they just…read moretalked at me. The cleaning and services were rushed and nothing as I have had in the past at other places. They seemed pretty angry that I opted to not have an expensive procedure done. I have good insurance and it being the first time the bill was over $150. I paid it and went on my merry way. 6 months later they hounded me to come in for a cleaning. That ended up with them telling me that they needed to take an xray with the cleaning. With the doctor spending no more than maybe 5 minutes with me both visits and out another $120. Now to today, I walk in to the front desk, the first I spoke to was a bit rude and tells me that I have to pay my co-pay up-front of $210 for a cleaning? and xrays that the insurance covers. Telling me the insurance only covers 50%. No they only cover 50% of your inflated prices. This place is a money mill, they dont really care about their patients only how much money they can get out of them.

My first dental experience in Dallas was amazing. From the front desk to the back office to Dr…read more Jang ! He came up with a treatment plan within 10 minutes of looking at my teeth. 10/10 highly recommend !

Have been a patient of Dr Jang for 10+ years now, he is amazing along with his staff! I have a fear…read moreof the dentist but Dr Jang is so gentle and makes you feel comfortable. Highly recommend Pinnacle Dental and Dr Jang!