they were a very caring They got me in really fast because I had to get a clearance to have…read moresurgery. I gave them a five star review. They're awesome.

Starting in May 2026, they ADD a SURCHARGE when you use a credit card! Better establishments NEVER…read moredo this. A business has many expenses; the credit card merchant fee is one of those expenses. That cost should simply be "baked in" to what they charge. I would have NO problem if they raised their prices accordingly, but like most people, I hate "EXTRA" or any "ADD-ON" fees. Dr. Bass is a great periodontist, he is skilled, caring, and professional. The staff is friendly, courteous and professional. I will not be using this practice any longer. Yes, they are great here, but so are other periodontal practices, but WITHOUT THE SURCHARGE.

Best Dental office!!! The front desk team is most helpful!!! The hygienist are extremely…read moreeducational! I love the front Team!!

Unfortunately, our experience began on a very disappointing note…read more Scheduling our appointment with Natalie was unnecessarily stressful and frustrating. The process lacked the level of professionalism and customer service we'd experienced in the past, making what should have been a simple task far more difficult than it needed to be. Our experience did not improve once we arrived. Nicole was unprofessional from the moment we met her and remained that way throughout our entire visit. Her demeanor was unfriendly, and her interactions with us lacked the courtesy, respect, and professionalism that every patient deserves. Rather than making us feel welcomed or valued, she made the entire experience uncomfortable and unpleasant. Overall, the quality of patient care fell well below expectations.

I called and spoke to Ana on 3/7/2023 as I'm a new potential new client coming from Chicago. I have…read morehad a consultation in the past with another dentist but had to move so wasn't able to have the surgery, and don't know the time frame. As a courtesy I sent my insurance information to her, and for 16 days heard nothing back. Finally, 3/23/2023 I called again and spoke to Ana who in a passive aggressive way said they wouldn't call the insurance company. I finally asked for the office manager to call me back, and she did an hour later; she said once I had the consultation they would do a predetermination of cost. As a potential client why would I involve myself further in the process if you aren't able to confirm with insurance on coverage? Also, why are you as office managers and staff employed if you aren't able to facilitate new business? I called you, you literally paid nothing for this lead and I'm insured. This dentist is probably amazing but the staff in the office needs to be better.

I have been a patient of Dr. Tomlin's since she opened and I have been so impressed not only how…read morecapable she and her outstanding team are in technical terms but everyone is so nice and she has such a wonderful kind and caring manner as does her team. I am so grateful to everyone! They consider you to be part of their family. They rank #1 in my book and that says a lot.

I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.

They have the best service out of all dentals that I've visited…read more I had a root canal surgery. The doctor was patient to clean all those nerve systems that had to be cleaned perfectly. I did not have any side effects after the treatment. When the doctor put crown on, he asked multiple times to check if the crown fits within the teeth. The general atmosphere is quiet and clean. I am going to this dental place from now on.

I'm so happy I found D'Art Dental Clinic. They are wonderful! I had a crown done and also deep…read morecleaning. They are the greatest.

The staff is so friendly! Going to the dentist is not always that fun..but this place makes it…read morebearable :) I always enjoy talking with the ladies at the front. They are so easy to talk with. Dr. Kung is also super friendly! I applaud his ability to remember everything I say to him during my last appointment. I have pretty terrible memory myself, so I am always extremely impressed whenever he asks me about something I told him in the past. He is extremely personable and leaves a lasting impression considering patients don't talk with the dentist for too long during the cleaning appointment. I also got my wisdom teeth pulled not too long ago. I was just given some anesthesia. It was quick & easy! I was prescribed antibiotics and really did not need any painkillers because recovery was not bad at all. Even got a phone call from Dr. Kung checking how I was doing. Sorry I missed your call, Dr. Kung! I still listened to the voicemail haha. Highly recommend this place for your dental hygiene!

I WILL NEVER GONNA GO BACK. One they never clean my teeth well . Twice a e year very 6 month I go…read morethere teeth cleaning it only took 20-30 minutes to clean my teeth. I am disappointed. Also they never told me that I need a deep cleaning. It's been 4 years after I switched dental they told me I need a gum deep cleaning. I was very disappointed upset. Not recommended. Also they made plastic retainer bad and cheap it broke easily I'm disappointed

He is a great dentist…read more I believe he has retired. I hope he is doing well. My teeth and gums appreciated him.

I have known and used Dr Stewart for years. Gentle and compassionate. I would absolutely…read morerecommend him to friends and family

Saw Endodontist Dr. Ortiz yesterday. Very poor experience. First of all appointment was made with…read morefalse promises of saving the crown on #30 while doing root canal. Charged $260 for CBCT which I plan to dispute. First thing he told me was contrary to what was promised while making the appointment, the tooth will most likely get reinfected shortly...I have been doing this for 16 years. Then the doctor refused to provide services that they had already run through my insurance. The doctor has a big EGO. I am having issues with another tooth and requested him to take a quick look at the 3D scan which I had already paid for. He flatly refused and actually felt insulted! What nerve and what service?!@#%!! Then he got mad that I was pissed and asked me to leave.

I had EPO make a new set of retainers and I was extremely impressed with Dr. Jan Ortiz's dedication…read moreand the professionalism of the office staff. I think the geometry of my teeth make them difficult to work with and it took several attempts to get impressions to produce Viveria retainers that fit correctly and kept my tooth spacing tight. Unfortunately, I found that the new Viveria material was too thin and stretched out after a few weeks of wear. Dr. Ortiz kindly offered to make me some retainers in-house using a thicker plastic to solve the problem. They had not worked with this thicker material before so it took a few tries to get these retainers to come out correctly, but they never gave up. After all the time & effort, I'm sure they didn't make any profit so I appreciate EPO for putting the customer ahead of the bottom line. That is a rare thing to find these days. 5-stars!

Dr Wong and his staff provide the best dental services and care about their patients. I have two…read moreautoimmune diseases that have wrecked my teeth and gums - bottom jaw filled with Torai. This makes dental x-rays painful but the hygienists are always careful as possible. Staff has great communication and dental skills. Dr Wong is my most preferred dentist after years of poor dental work.

I have been going to Dr. Wong since 2018 and I absolutely love him. The office staff is always so…read moresweet. He is a trust worthy dentist which is hard to find. I feel safe when I'm there and I know I'm not being taken advantage of. My only complaint would be the last time I was there, I had a dental hygienist I've never seen before. She was very friendly but very loud. She started yelling my medical history when going over everything and my normal hygienist (who had another patient) never did. I let it go, but then she started cleaning my teeth and OMG she was soooo rough. Again, I was like okay I can get through this but then it got worse. I told her it hurt and she just said it was almost done. I wanted to cry it hurt so bad and when I checked out I told the front ladies about what happened. They just laughed it off and said she was a temp. I'm sorry what?? I said why did I have a temp when my normal hygienist was there and I booked 6 months ago? They said I didn't have anything on my file requesting to "not have a temp". Well, I didn't know that was a thing! So, just make sure you request not to have a temp because they are not there everyday and I was humiliated by the one that helped me.

Had a problem with my current implants. VA Dentist recommended Frisco Periodontist. Was evaluated…read moreand examined. Plan was created to remove one implant and do a tissue graft. Only pain I had was the injections for the novocain which there is no evading. Approx 2 1/2 hours in the chair. Zero pain through everything. Little discomfort later in the day but very tolerable. Slept great last night. Woke up this morning and no pain. In the end I can say I HIGHLY RECOMMEND Dr Carnow and the entire staff. They were all super. They explained everything in detail. Again HIGHLY RECOMMEND

Dr. Carnow goes above and beyond in his care for his patients. His level of expertise as a Perio is…read moreabove reproach!