Been going here for the past 8 years and I always had a great experience. The new office is clean…read moreand everyone in the office is very kind and professional.

I've been a patient at Vitality for a few years now, and I recently got veneers. The experience was…read morefantastic! Vivian, the dental assistant, was incredibly helpful, and Dr. Kung's attention to detail made the entire process truly exceptional and the results were fantastic!

This was my first time visiting North Texas Dental. It had been some time since I had visited the…read moredentist and I was a little nervous about what they would have to tell me. Everything was beautiful, comfortable, and clean. The staff was very welcoming, efficient, knowledgeable, honest, and up front. They were also cost conscious for me, without me having to ask or say anything. I have had bad experiences with other dentists saying that I needed all kinds of work that was going to cost a fortune. But that was not the case here, and I felt that I could trust what they were saying was needed to be done. My hygienist, Suzette, and dentist, Dr. Hillstrom were absolutely fabulous! I am so happy to finally have a great dentist and hygienist again! Love this place!

Unfortunately, our experience began on a very disappointing note…read more Scheduling our appointment with Natalie was unnecessarily stressful and frustrating. The process lacked the level of professionalism and customer service we'd experienced in the past, making what should have been a simple task far more difficult than it needed to be. Our experience did not improve once we arrived. Nicole was unprofessional from the moment we met her and remained that way throughout our entire visit. Her demeanor was unfriendly, and her interactions with us lacked the courtesy, respect, and professionalism that every patient deserves. Rather than making us feel welcomed or valued, she made the entire experience uncomfortable and unpleasant. Overall, the quality of patient care fell well below expectations.

I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

Worst dentist EVER!!! Not sure how they are in business…read moreThey don't know how to clean teeth Office is so dated

We had been seeing Dr. Alexander for years as well with all my kids. We finally had to leave: we…read morewere getting charged for missed appointments and had to pay so much out of pocket because of their mishandling of our insurance benefits. The receptionist constantly messed up our appointments. Do not visit this dentist.

Best Dentist experience in years. Super professional and very nice. Went above and beyond to make…read moreme happy.

Staff is great but took 2.5 months to receive nightguards. While this is the 3rd party labs fault,…read moreneed to look into different lab.

Dr. Banerjee is extremely knowledgeable and attentive and thoroughly explains the xrays/procedures…read moreetc. He has a very calm and patient demeanor and takes the time to address all questions/concerns i have had about my dental health. I have never felt "rushed" here. I don't dread my dentist appointments anymore and in fact look forward to staying on top of my dental health...all thanks to Dr. Banerjee.

Dr. B was very attentive throughout my three appointments I had thus far. He is a super nice…read moredentist! I have never once felt pressured to do any additional procedure that was not in the treatment plan. Before he proceed with any procedure, he will show the breakdown of everything he will be performing on you. As well as, how much you'll have to pay for the treatment. He was very gentle and always stopped to ask if I was doing ok when I show any discomfort. Not to mention his facility is super clean! All of his patient's room has a tv with videos of different oceans showing. It helped calmed the nerves that's for sure! I live about 45 minutes from his office, but he's going to be the dentist who I visit from now on!

My first dental experience in Dallas was amazing. From the front desk to the back office to Dr…read more Jang ! He came up with a treatment plan within 10 minutes of looking at my teeth. 10/10 highly recommend !

I would strongly advise others to STAY AWAY from this dental office due to repeated issues with…read morebilling, insurance handling, and patient communication. The front office appears to have a high staff turnover, and the administrative work has been consistently sloppy. When my husband first started the dental treatment there, he provided both of our dental insurance policies so the office could file claims with both the primary and secondary insurers. Although the office accepted both insurance cards, they only submitted claims to the primary insurance and never filed with the secondary. After my husband's treatment was completed, the office required him to pay the remaining balance out of pocket, assuring him they would later submit the secondary insurance claim and issue a refund for any additional coverage. That never happened. When I later began my own treatment at the same office, I also provided both insurance policies. At no point did anyone inform me that they do not file secondary insurance claims. Once my treatment was completed, I was again asked to pay a balance that should have been submitted to my secondary insurance. Based on our previous experience, I requested that the office file the secondary claim first. I explained that once the insurance processed the claim, I would pay any remaining balance. A year and a half passed, and I never received any bill, phone call, email, or other communication regarding an outstanding balance. I reasonably assumed everything had been resolved. Later, my regular dentist discovered that the access hole in the center of my implant--the opening used to secure the implant screw--had never been sealed. When I returned to this office to have the unfinished work corrected, I was told I could not see the dentist until I paid an outstanding balance. Had the office informed me about the balance in a timely manner, I could have an opportunity to file the secondary insurance claim myself. Instead, after waiting more than a year and a half without any communication, I missed the window to submit the claim. I was left with both an unfinished dental procedure and a bill that could have been covered by my insurance had the office handled the paperwork and claims properly. Overall, my experience with this office was extremely disappointing. The lack of communication, poor administrative practices, high staff turnover, inadequate insurance processing, and failure to complete treatment properly have significantly eroded my trust. If you are still considering their services, be sure to ask detailed questions about the warranty before agreeing to any treatment. Protect yourself by ensuring every requirement, fee, and condition is documented in writing. Otherwise, you may face undisclosed costs later--such as a $350 mandatory night guard--or risk voiding your warranty. Also, patients are required to get their routine dental cleanings exclusively at this practice, or the implant warranty becomes void.

We've been going to SS Dental since moving to Dallas. Dr. Sigal and her staff (Hi Grace!) are…read morealways friendly and professional and they treat your teeth gently and with compassion. Theiir new offices are gorgeous with high ceilings, comfortable leather seating, and a large flat screen TV. The new spot is conveniently located on the less busy (and less noisy) Mapleshade area between Hillcrest and Coit. I may have moved back to NY but I'll still fly down to Texas to see my favorite dentist for a thorough cleaning and consultation.

The dentist and the hygienist are very friendly and gentle. I came here for an exam and cleaning…read morethey are priced very reasonably and are willing to work with you and your insurance company to keep your out of pocket cost as low as possible.

I have been a patient of Dr. Schell for several years and have consistently received excellent…read morecare. During this time, he has completed three bridges and several crowns for me, all of which have been done with great skill and attention to detail. In addition to Dr. Schell's professionalism and expertise, his staff is outstanding--friendly, efficient, and always helpful. I highly recommend Dr. Schell and his team to anyone seeking quality dental care.

Everyone is caring and professional. Dr. Joseph does not try to upsell you, he asks what your…read moregoals are and discusses options. He goes above and beyond to take care of patients. Highly recommended.

I've been seeing David as my dentist for more than 10 years. He always provides excellent service,…read moreexplains what he's doing if I have questions, and his office staff are absolutely wonderful.

Dr. Baker and his staff are the best I've encountered in years. After going through some bad…read moreexperiences with dentists that were unprofessional, incompetent, and even a little shady, this practice is like a breath of fresh air. I thought I would need lots of work done to correct past mistakes, but apparently my teeth are in decent shape! I'm even considering some cosmetic dentistry (veneers) after hearing the pros and cons from Dr. Baker. The office is nice and well decorated. The staff is friendly and caring. Take care of your teeth and go see Dr. Baker!