I found Jim through Yelp, messaged him through his website, and heard from him almost immediately…read more And when I couldn't respond right away, he called me multiple times and texted me multiple times, and has been the most tenacious mortgage broker for me ever since. He will do whatever it takes to make it work for you and try to get you the best rates. After shopping around, I found the best rates and deals through Citibank, thanks to Jim! With his experience, Jim was also the most knowledgeable member of my team and kept me apprised of the mortgage and home purchasing process, even though he's not a realtor. I recommend listening to Jim, doing whatever he says, follow his 'commandments,' and he'll do the heavy lifting for you. Obtaining a mortgage is not a fun task, but at least you're in good hands. If I ever have to do this again, I'm going with Jim!

Jim is THE BEST. He helped us rain or shine, whether we were just browsing and then also when we…read moreneeded to hurry up and make things happen in ~30 days. He cut out all of the fluff that comes with home buying, saved us from getting stuck in complicated weeds, and did much of the lifting for us through the process. He also was very responsive and would check in from time to time to ensure we were feeling good. Genuine care! He made it SO EASY. Everyone was like, 'omg you're buying a house that must be so stressful.' UH NO! NO NOT REALLY BC WE HAVE JIM!!!! 10/10 will be working with Jim again and encourage you to do the same!

My wife and I used Mike to acquire our first mortgage. We had a ton of questions along the way and…read moreMike answered each one knowledgably and patiently. We ended up having to move unexpectedly quickly and Mike's team took it in stride. We also did a fair amount of shopping and Mike's team charged the best price. Would recommend Mike to other potential home buyers.

Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

I had the pleasure working with Alex and his team to close on my first home loan. Alex was always…read moreavailable to answer any questions I had no matter how naive the questions were. When Alex was out of the office, his backup David was just as attentive to my needs and was able to address any questions I had. When it came time to complete property shopping, alex was able to crunch numbers to see how much my monthly mortgage payment would be. This was really helpful as the interest rates were constantly changing. In addition he was able to quickly get me an updated preapporval letter on the weekend so I was able to quickly put an offer on my condo the same day that I saw it. Furthermore, Alex's team was able to secure a loan with 30 days so I could close on time. I highly recommend Alex and his team. I will be refinancing with him when the interest rates go down. Thank you again alex for all the help!

Alex is great to work with. Timely, transparent, and to the point. Highly recommend working with…read morehim and his team.

So, this is seriously belated - my husband and I bought a house in December of 2016, and Peter was…read morethe best part of the whole ordeal! Buying a house is confusing and complicated enough, even without adding in the mortgage process. Peter made this so painless, and was an amazing resource for us. He was patient with us while we were learning the ropes, and did a great job of making sure we understood everything. I would definitely recommend Peter to anyone looking for a mortgage or refi. We will definitely be reaching out to him if we ever need to deal with these things in the future!

Anyone who has ever gone through the toils of getting a mortgage loan knows that there are few…read moreprocesses more complicated and stressful in life. Gathering up financial records, credit reports and tax returns and then worrying about appraisals and approval in the current economy can certainly lead to some sleepless nights. Peter Alving makes this whole complicated procedure much less agonizing. His professionalism was evident from our first conversation. He knows his stuff, from working with imperfect credit scores to finding creative financing in a market where mortgages have been tough to come by. Every stumbling block that came up was handled promptly with grace and a very reassuring sense of calm. Peter's whole professional demeanor comes across as "Don't stress yourself out. I've got this." I've personally worked with Peter two mortgages and two refinances now, and I also referred my sister to him for her mortgage. I couldn't be more happy with the way he handled our business and I would highly recommend him to anyone who gets hives at the thought of signing over their life to buy a new house.

I would give negative stars if I could. This company is a bunch of either crooks or just…read morecompletely incompetent bufoons. I sold my house back in February but still haven't received my settlement from them despite calling them five times. Please don't do business with these crooks.

This was my second time using Guaranteed Rate. The first time was due to my divorce I had to…read morerefinance to pay out the EX... Just recently, I had the pleasure working with Michelle again along with Tania. Can I say I loved them both. With being single it is hard to trust people when dealing with a huge decision. So many people calling trying to get your business but only few really care. I spoke to Michelle and Tania, they heard my needs and what I was looking to do. They walked me through the entire process. All the deadlines they told me were met. I would recommend them to ANYONE who is unsure about who to trust, making it easy, not speaking in big words that you don't understand, letting you know what they can and can't do. No false promises :) Thank you so much for making my process amazing!

Michelle is great. She knows her stuff. I love working with her. She is on top of everything. Great…read morepersonality and very knowledgeable

I have gone back and forth on whether to write a review about my repeated negative encounters at…read morethis Lakeside Bank location. After today, I no longer feel it's optional. First incident: Your security guard was "patrolling" the parking lot when he stopped me while I was walking my dogs--not for any safety reason, but to ask my opinions on genders and pronouns. He was actively tallying responses on a piece of paper, suggesting he had already approached multiple people. This was inappropriate, uncomfortable, and completely unprofessional. If an employee is bored, that does not give them permission to corner pedestrians with personal or political questions. Second incident: An individual driving a clearly marked Lakeside Bank company SUV was speeding recklessly in and out of the parking lot, showing zero awareness or concern for pedestrians using the sidewalk. At one point, he pulled out directly as I was crossing, forcing me to yank my dogs to a sudden stop to avoid being hit. He made no effort to slow down or acknowledge the situation. This level of disregard for pedestrian safety is unacceptable. Third incident (and the final straw): My dog briefly stepped several feet into the edge of your parking lot to sniff snowbanks pushed up by overnight plowing. We were no more than 6-10 feet in when one of your Temu-Tim Gunn employee pulled up beside me, stared aggressively, rolled his eyes, and literally shooed me away with his hand. He then rolled down his window and said, "There's a sign that says no dogs, can't you read?" His tone was condescending and hostile. He continued mumbling as he drove off. This was unnecessary, disrespectful, and embarrassing behavior from someone representing your business. I acknowledge that this is your property and that you have a no-dogs policy, but the way I was addressed was completely unnecessary and unprofessional. I could have been asked to leave respectfully instead of being spoken to in a condescending and dismissive manner. Lakeside Bank, this is not how you treat the people who live in and support this community. Locals are the very people who advocate for businesses--and right now, your staff is doing the opposite of earning that goodwill. Additionally, your signage claiming "We love dogs but not in our parking lot" comes across as smug and disingenuous. You do not "love dogs" if your response is to aggressively chase people away, refuse to use dog-safe salt in the winter, and allow employees to act with open hostility. Between inappropriate political questioning, reckless driving, and disrespectful interactions, this location has a serious professionalism problem. You need to do better--because this behavior is absolutely unacceptable in this neighborhood.

My family has multiple accounts here. I appreciate the personal service, the tellers are great, I…read morefeel like home whenever I walk in. They are perfect for me, I love the convenience of their locations downtown and even in the suburbs.