Staff is kind and knowledgeable. They truly care about you and love their work! I never have to…read morewait long and can get in and out quickly.

As someone with dental anxiety, they did a great job making me feel comfortable. I was abke to make…read morean appointment and fill out all the paperwork online and was able to be seen quickly.

Dr. Reith and his staff at New Smile Family Dentistry have gone above and beyond in helping me with…read morean emergency dental situation. He was the only one that could get me in at short notice and the whole staff have been super flexible with my complicated needs and situation. Everyone was super professional, friendly, and I felt like they really cared about finding me help. I highly recommend them!

Friendly staff, prompt service and great work! Dr Reith and his staff are top notch.read more

My husband hasn't been to a dentist in years. At the first place he went to, the staff became…read morefrustrated with his anxiety and my husband walked out. Fortunately, these guys were his second stop! Dr Hiebert's staff treated him with dignity and respect and took the time to understand his anxiety. Going to the dentist has been a less than pleasant experience for me as well, but Dr Hiebert and his staff took the time to get to know me and the reasons behind my hesitations. If you are looking for a dentist who is compassionate and understanding about your anxiety, your sensitivities, your pain, etc., look no further. This is the place for you. They will listen and come up with a treatment plan that works with your issues and within your budget, to get you the healthiest smile possible.

I was really worried before my first appointment. To me going to the dentist feels like you're…read moreheading to the principals office. You know you're going to be scolded but it was the opposite here. Everyone was so kind and makes you feel welcomed. I had my wisdom teeth removed and it was an easy experience. Even follow up visits were great. The staff is wonderful.

This honestly was the best dentist I have ever been to. I wish I could tell anyone to not have…read moredental anxiety if you're coming here. I needed a tooth pulled badly and was terrified of the IV sedation, as I'm so not good with needles. I was so desperate in pain for weeks trying to find a place that could do the extraction quickly and would take my insurance. Exo Dental got me in next day!!! The staff could probably tell how anxious I was, from the front staff to the nurses to Dr. McDonald, I was only met with exceptional care. I told them how nervous I was about the IV and Dr. McDonald assured me they could even do the extraction with just laughing gas. I was so relieved, and the extraction took literally 2 seconds and I didn't feel a thing. I was stunned, I've never been met with such great and personalized care from a dentist office before. The entire extraction appointment maybe took 1 hour, but the actual dental work took less than 1 minute. I couldn't believe an appointment I was terrified of coming to, I found myself extremely calm and even laughing with the nurses during the appointment. I wish they did regular cleanings because this would be the only place I would go for dental care! Thank you guys again. Truly amazing service. I would recommend everyone to go here.

These folks take great care of your young patients! We use this dentist for a pediatric dental…read moresurgery, and we were very pleased. We were offered some options on how to proceed and we elected to utilize her services provided in the Arkansas Children's Hospital in Northwest Arkansas. We had an excellent experience. She did a wonderful job with lots of care and concern and compassion and our child is in a much better place today. We are grateful for sprout, pediatric industry!

The hygienist was very defensive When I asked the dentist…read moreabout his credentials. More importantly when I was having a urgent matter of a loose crown I had called in to get seen on Friday and never received a call back. I would not trust these people with any dental needs.

So I been having problems with a tooth that needed to be addressed ASAP. I called Friday to get a…read moreappointment and was able to get in on Monday. I highly recommend this dentist for any dental work you may need. He treated me really well and got me in and out as fast as he could. The assistant she was very nice and made sure I was comfortable with what was fixing to happen which was nice. If your looking for a great dentist look no further. They do all kinds of dental work even dentures if that's what your needing. I'll definitely will come back if I ever need dental work.

Dr. Casey is very calm and collected and doesn't push a bunch of extra services even though his…read moreoffice can do all the extra stuff you could want. He's very honest, and I never feel like I am putting anyone out when I ask questions. The whole staff is kind. I have had so many bad experiences with other dentists, it's truly great to find one that not only seems to care but that I feel like I can trust.

After an accident that cut my lip, Dr. Casey was available to see me right away! He and his…read moreassistant were professional, welcoming and comforting. The new office is pristine and well done. The location is ideal for the Cave Springs area. Dr. Casey's dental knowledge was clear, and I appreciated his conservative approach. Our entire family is pleased to have found a new dentist!

I came in solely to have a crown placed. As soon as I sat down, I was strongly encouraged to…read morereceive a nerve block to help with anxiety. I wasn't feeling particularly anxious, but I was told it was free, so I agreed. I was quickly given paperwork to sign, which I did willingly, though I should have taken more time to read it. What was not explained to me verbally was that this involved an injection in my neck. When I realized that, I froze but went along with it. After the injection, I was told the doctor is writing a paper on this procedure and was then asked whether it helped my anxiety, which immediately made me uncomfortable and made me feel like a test subject rather than a patient. Later, when reviewing the consent, I saw listed risks such as temporary phrenic nerve blockage and infection, risks that were never clearly explained beforehand. Instead, it was described very casually as "feeling like having a mimosa." When I called with concerns, the staff were kind and understanding, but I was told I would know if something went wrong because I'd have extreme difficulty breathing. I wish that risk had been communicated before the procedure, not AFTER. The staff were friendly overall and there were no complications, but the lack of transparency and how casually this was presented felt unethical to me as a patient. While I did sign the paperwork and take responsibility for that, clearer verbal communication and informed consent would have made a huge difference.

This place is toxic. I've never seen staff so mistreated in front of customers. Great Dr, poor…read moremanagement. AND Yes I've been here, the lady in the back office brings her dogs with her. Also being in basically the walmart capital, you would think they would except walmart insurance, but they don't. 160$ for x-rays and a cleaning, after insurance is insane.